EMEA Technical Support Lead (SaaS)

EMEA Technical Support Lead (SaaS)

Full-Time No working from home possible
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Figma is seeking a Manager, Technical Support in London to lead and grow our EMEA Technical Support team. You will set strategy, hire and develop talent, and partner with Product and Engineering to improve product quality for enterprise customers.

This hybrid London role requires strong leadership in a SaaS environment, experience with enterprise workflows like SSO, SCIM, and security, and a passion for building scalable support systems that scale with a fast-growing company.

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EMEA Technical Support Lead (SaaS) employer: Figma, Inc.

Figma is an exceptional employer that fosters a collaborative and innovative work culture, where Solutions Consultants play a pivotal role in transforming customer experiences through our platform. With a strong emphasis on employee growth, we offer continuous learning opportunities and the chance to work alongside talented Figmates in a supportive environment. Located in a vibrant area, our office promotes accessibility and inclusivity, ensuring that all team members can thrive while contributing to our mission of making design accessible to everyone.

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Contact Details:

Figma, Inc. Recruitment Team