At a Glance
- Tasks: Install and troubleshoot TV metering equipment while providing friendly support.
- Company: Join Fifty5Blue, a global media tech company with a supportive culture.
- Benefits: Enjoy flexible hours, training opportunities, and a permanent role.
- Other info: Work independently in a dynamic environment with travel across the UK.
- Why this job: Make a real-world impact by supporting UK TV audience measurement.
- Qualifications: Practical knowledge of A/V systems and strong troubleshooting skills required.
The predicted salary is between 31500 - 38500 £ per year.
Whats in it for you?
- Permanent, full-time role with a global media technology company
- Varied, hands-on work - no two homes or technical setups are the same
- Independence and flexibility - manage your own daily schedule and appointments
- Training and career development to help you build your technical expertise
- A role with real-world impact, supporting the data behind UK TV audience measurement
- Field-based work across your designated region, with regular travel
- Join an inclusive, supportive team that values wellbeing, diversity and different ways of working
About the role
At Fifty5Blue, we help BARB (Broadcasting Audience Research Board) measure what people across the UK are watching on TV. We’re looking for a hands-on, tech-savvy Field Technician who enjoys solving problems, meeting people and working independently. You’ll visit panel members in their homes to install, maintain and troubleshoot TV metering equipment and software. You’ll work across TVs, routers, streaming devices and home entertainment systems, while providing friendly support and making technical information easy to understand.
What you’ll be doing:
- Installing, configuring, maintaining and removing TV metering equipment and software
- Troubleshooting A/V, broadband, Wi-Fi, networking and software issues
- Working with HDMI, SCART, RGB and Composite connections
- Supporting Windows, macOS, iOS and Android devices
- Planning your own appointments, travel and daily workload
- Maintaining accurate records of visits, mileage, equipment and technical activity
- Managing equipment and stock responsibly
- Keeping your company vehicle organised and ready for the road
- Building positive relationships with panel members through clear, patient and professional communication
What you’ll bring:
- Practical knowledge of A/V systems, home entertainment, routers, Wi-Fi and connected devices
- Strong troubleshooting skills and a practical, can-do approach
- Excellent organisation and the ability to work independently
- Great communication and customer service skills
- A reliable, professional and detail-focused approach
- A full UK driving licence and flexibility to travel regularly
Location: Bristol / UK | Contract: Permanent | Department: Operations
Fifty5Blue welcomes applications from everyone with the legal right to work permanently in the UK. We’re committed to an inclusive culture where everyone can thrive.
Locations
Field Technician in Newport, Wales employer: Fifty5Blue
Fifty5Blue is an exceptional employer that prioritises employee well-being and inclusivity, making it a fantastic place for those passionate about technology and customer service. With competitive benefits and a supportive work culture, employees have ample opportunities for growth and development while contributing to meaningful projects in the field of TV audience data collection. Join us in a dynamic environment where your skills will be valued and your contributions will make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Field Technician in Newport, Wales
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Fifty5Blue as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Fifty5Blue and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Fifty5Blue’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Technician in Newport, Wales
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Fifty5Blue, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Fifty5Blue, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Fifty5Blue.
How to prepare for a job interview at Fifty5Blue
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Fifty5Blue offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Fifty5Blue but also helps you get a feel for whether you’d thrive in that environment.