At a Glance
- Tasks: Lead tech support operations and ensure smooth performance of CRM and field service platforms.
- Company: Fifty5Blue, a dynamic company based in London with a focus on innovation.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on career advancement.
- Why this job: Join a team where your expertise will directly impact system stability and performance.
- Qualifications: 7+ years in production support with strong troubleshooting skills.
The predicted salary is between 60000 - 84000 £ per year.
Fifty5Blue is seeking a Tech Support Lead – CRM & PMA based in London, UK.
The role involves leading L2/L3 support operations and ensuring stability and performance across CRM and field service platforms.
Ideal candidates will have over 7 years of experience in production support and demonstrate exceptional skills in troubleshooting and managing complex distributed systems.
This is a full-time position with a hybrid working arrangement requiring at least 2 days in the office.
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We think you need these skills to ace Tech Support Lead - CRM & PMA (Global) in London
L2/L3 Support Operations
Troubleshooting
Complex Distributed Systems Management
CRM Platforms
Field Service Platforms
Production Support
Stability and Performance Monitoring
