At a Glance
- Tasks: Install and support TV metering equipment in homes, solving tech issues on the go.
- Company: Join Fifty5Blue, a global leader in media measurement and analytics.
- Benefits: Flexible working, career growth opportunities, and a supportive team culture.
- Other info: Enjoy a dynamic role with varied tasks and the chance to work independently.
- Why this job: Make a real impact by helping collect important TV audience data.
- Qualifications: Tech-savvy with knowledge of A/V systems and great customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
We help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expertise enable better understanding of media audiences and their relationships with brands.
Overview: At Fifty5Blue, we help BARB (Broadcasting Audience Research Board) measure what people across the UK are watching on TV. We’re looking for a hands-on, tech-savvy Field IT & AV Technical Specialist who enjoys solving problems, meeting people and working out in the field. In this role, you’ll visit panel members in their homes to install and support our TV metering equipment and software, bringing together your knowledge of audio-visual setups, home networks, devices and great customer service. It’s a varied role where no two homes are quite the same, and your work will directly support the accurate collection of important TV audience data.
Key Responsibilities:
- Visit panel members in their homes to install, configure, maintain and remove our TV metering equipment and software across TVs, routers, streaming devices and other connected entertainment systems.
- Get stuck into a wide range of A/V setups, mapping and managing routing profiles across HDMI, SCART, RGB and Composite connections.
- Troubleshoot and resolve technical issues across A/V routing, broadband, home networking and software configuration on Windows, macOS, iOS and Android devices.
- Help panel members feel confident using the equipment by explaining things clearly, patiently and in a friendly way.
- Plan and manage your own daily schedule, appointments, travel and field admin, keeping accurate records of visits, technical activity, mileage and outcomes.
- Look after equipment and stock responsibly, making sure everything is tracked, stored safely and returned promptly when needed.
- Keep your company vehicle clean, organised and ready for the road while travelling across your region to support panel households.
What we are looking for:
- A solid understanding of audio-visual systems, home entertainment setups, broadband routers, Wi-Fi networks and connected devices.
- Confidence troubleshooting across Windows, macOS, iOS and Android devices, with a practical, can-do approach to solving hardware, software and connectivity issues.
- Someone who enjoys working independently, staying organised and managing appointments, travel, equipment and admin without needing close supervision.
- Great communication and customer service skills, with the ability to make technical information easy for non-technical people to understand.
- A reliable, professional and detail-focused approach, especially when working in people’s homes and handling company equipment.
- A full UK driving licence and the flexibility to travel regularly across your assigned region.
Why join Fifty5Blue? We pride ourselves on understanding people, and what makes us think and act the way we do. And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Fifty5Blue.
About Us: Fifty5Blue is a global leader in media measurement and analytics, operating in more than 80 countries. We bring clarity to complexity. Our independent, hybrid cross-media audience measurement combines trusted audience panels with large-scale data to establish a single, coherent view across platforms and markets. This gives content owners, advertisers, agencies and platforms the clarity and confidence to develop content and plan advertising decisively. With deep expertise across global media systems, we design integrated, comparable measurement frameworks that support a more consistent and accountable media market.
Why join Fifty5Blue? Our specialist expertise, pioneering technology and commitment to innovation provide the ideal environment for career growth. Want to have a real-world impact? Help us deliver the trusted data that informs decisions in content and advertising across the world. When you join us, you’ll gain the benefit of our global reach, advanced technical innovation and deep expertise. We’ll support you with training and career development opportunities. Become part of a community of passionate, dedicated professionals.
Field IT & AV Technical Specialist- Wales employer: Fifty5Blue
At Fifty5Blue, we pride ourselves on fostering a supportive and inclusive work environment that prioritises employee wellbeing and professional growth. As a Field IT & AV Technical Specialist in Wales, you'll enjoy the flexibility of field-based work while receiving comprehensive training and development opportunities, all within a culture that values diversity and collaboration. Join us to make a meaningful impact in media measurement while being part of a dedicated team that celebrates innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Field IT & AV Technical Specialist- Wales
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Fifty5Blue values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Fifty5Blue might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Fifty5Blue!
✨Direct Apply to Fifty5Blue
Let's not forget to apply directly through the Fifty5Blue website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Field IT & AV Technical Specialist- Wales
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Fifty5Blue.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Fifty5Blue. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Fifty5Blue
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
