At a Glance
- Tasks: Manage daily operations and coordinate exciting events in a vibrant recruitment agency.
- Company: Fast-paced recruitment agency in Central London with a global reach.
- Benefits: Private healthcare, enhanced parental leave, and regular team socials.
- Other info: Join a supportive team culture with opportunities for growth.
- Why this job: Be the heartbeat of a dynamic office and drive positive change.
- Qualifications: 4+ years in operations/events, strong organisational skills, and excellent communication.
The predicted salary is between 30000 - 35000 £ per year.
Central London (On-site, 5 days per week). Our client is a fast-paced and growing recruitment agency in the heart of London with a global reach. Their team is ambitious, energetic, and dedicated to delivering exceptional results for clients and candidates alike. They have a strong culture of collaboration and high performance. Their Recruiters are committed to adding value to their communities and run in excess of 80+ events annually. They are looking for an organised and proactive Operations & Events Manager to help keep a growing recruitment office and a busy events schedule running smoothly.
The Role
As the Operations & Events Manager, you’ll play a central role in ensuring operations run efficiently from technology to onboarding, supporting company initiatives, and delivering memorable internal and external events. You will also be the culture driver for the social office. This is a hands-on role suited to someone who thrives in a busy environment, loves variety, and can influence positive change with numerous stakeholders.
Key Responsibilities
- Own day-to-day business operations, including office management, technology support, and supplier coordination.
- Coordinate all event logistics, including venue sourcing, budgeting, supplier management, travel arrangements, guest communications, and on-site execution.
- Assist with onboarding new starters, ensuring all equipment, systems access, training schedules, and welcome processes are in place to create an exceptional employee experience.
- Support company culture initiatives, employee engagement activities, and the well-being programmes.
- Help improve internal processes, systems, and operational efficiencies across the business.
- Manage internal communications and ensure smooth office logistics.
- Provide administrative and operational support to the leadership team.
- Track budgets and event costs to ensure efficiency and ROI.
What We’re Looking for
- A minimum of 4 years' experience in an operations/events role.
- Ideally, experience within a sales-focused business and experience in a recruitment agency would be advantageous.
- Exceptionally organised with strong attention to detail.
- Excellent communication and interpersonal skills.
- Experience in a customer/client-facing position.
- Confident juggling multiple priorities and deadlines.
- Exceptional stakeholder management experience, and able to push back where necessary.
- A positive, can-do attitude and a proactive approach to problem-solving.
Benefits
- Private healthcare.
- Enhanced parental leave.
- Full-time office-based role in a vibrant London location.
- Collaborative, social, and supportive team culture.
- Opportunities to grow within a successful and expanding business.
- Regular team events and company socials.
Operations Manager employer: FIFTEEN WEST
Join a dynamic recruitment agency in Central London, where you'll thrive in a vibrant and collaborative environment that values high performance and community engagement. With a strong focus on employee well-being and growth opportunities, this role as Operations & Events Manager offers you the chance to influence positive change while managing exciting events and supporting a dedicated team. Enjoy benefits like private healthcare, enhanced parental leave, and regular team socials, all within a bustling office that champions a supportive culture.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at FIFTEEN WEST!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at FIFTEEN WEST.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at FIFTEEN WEST. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to FIFTEEN WEST and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at FIFTEEN WEST. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to FIFTEEN WEST's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at FIFTEEN WEST
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with FIFTEEN WEST.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at FIFTEEN WEST will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact FIFTEEN WEST and how you would contribute to adapting HR strategies.
