At a Glance
- Tasks: Join our team as a part-time receptionist, handling customer enquiries and administrative duties.
- Company: Kirkcaldy Leisure Centre, a vibrant community hub.
- Benefits: Competitive salary, flexible hours, and a friendly work environment.
- Other info: Great opportunity for career growth in a supportive team.
- Why this job: Perfect for those who love interacting with people and want to gain valuable experience.
- Qualifications: 4 National 5 qualifications including English and Numeracy.
The predicted salary is between 24740 - 25885 £ per year.
Location: Kirkcaldy Leisure Centre, Esplanade, Kirkcaldy, KY1 1RQ
Salary: £24,740 - £25,885 per year dependent on experience
Contract Type: Part-time, 28.5 hours per week
Closing Date: Tuesday 17th February 2026
Interview Date: TBA
You will be responsible as part of a team for Clerical/Reception Office practice and procedures.
Requirements
- 4 National 5 qualifications or equivalent - including English and Numeracy subjects.
- Before confirming appointment, you will be required to obtain a Level 1 Disclosure certificate through Disclosure Scotland.
Responsibilities
- Reception duties, responding to Customer/Visitor enquiries both telephony and counter.
- To strictly adhere to financial guidelines in relation to cash handling, cash receipts and recording.
- Accept bookings for facilities, courses and events both current and advanced using a computerised booking system.
- Processing memberships.
- Filing, photocopying.
- Word processing.
- Other administrative duties.
- Create new databases/spreadsheets.
- Maintain and update various databases.
The Individual
- Direct experience of working with the public.
- Extensive reception experience in a similar office environment.
- Sound knowledge of IT, computer technology (Microsoft Office).
- Numeracy Skills.
- Cash handling.
- Exercise judgement and make decisions.
- Communications Skills (oral/written).
- Team Player.
- Flexible and adaptable.
- Ability to relate well to all sections of staff and public.
- Friendly welcoming attitude.
- Ability to carry out the duties of the post effectively.
28.5 Hour Part-time Receptionist (FSLT00770) in Kirkcaldy employer: Fifeleisure
Kirkcaldy Leisure Centre is an excellent employer that values its staff and fosters a supportive work culture. With a focus on employee growth, we offer training opportunities and a friendly environment where teamwork is encouraged. Located in the heart of Kirkcaldy, our centre provides a unique chance to engage with the community while enjoying competitive pay and benefits.
StudySmarter Expert Advice🤫
We think this is how you could land 28.5 Hour Part-time Receptionist (FSLT00770) in Kirkcaldy
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Fifeleisure and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Fifeleisure and let us see your personality shine through!
We think you need these skills to ace 28.5 Hour Part-time Receptionist (FSLT00770) in Kirkcaldy
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Fifeleisure.
Get Familiar with Our Brand:Before applying, take some time to learn about Fifeleisure and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Fifeleisure
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Fifeleisure.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Fifeleisure will surely appreciate.
