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- Tasks: Support the Venue Manager in delivering exceptional customer services and managing a diverse team.
- Company: Join OnFife, Fife’s largest cultural organisation with a vibrant and inclusive culture.
- Benefits: Enjoy a competitive salary, generous holiday allowance, and flexible working opportunities.
- Why this job: Be part of a dynamic team that makes a real impact in the community.
- Qualifications: Experience in people management and strong IT skills are essential.
- Other info: Flexible hours, including weekends, with excellent career growth potential.
The predicted salary is between 30691 - 33732 £ per year.
We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting. We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. Along with this, you can also access discounted gym/swim memberships and other employee benefits.
The Role
This is a fantastic opportunity for an enthusiastic and highly motivated individual to join us as an Assistant Venue Manager within our Lochgelly Centre. As part of a small management team, the post holder will support the Venue Manager in the effective delivery of customer and visitor services within the venue. You will be a key front facing figure, responsible for the promotion of all services within Lochgelly Centre and responsible for aspects of people management for your team. You’ll have responsibility for administrative, budgetary and financial tasks along with ensuring all working and public areas are kept safe. As a member of our Operations Management team, you’ll work closely with various teams across OnFife to maintain and improve our customer experience. This is a full time post, and your days and hours of working will flex to meet the business needs and will include weekend and evening working on a rota basis.
About You
You’ll be an experienced people manager who enjoys being hands on within a busy and diverse venue. You’ll be approachable and enjoy supporting colleagues, contributing positively and demonstrating warmth, patience and professionalism in dealing with the public. You’ll enjoy engaging with community and stakeholders making sure Lochgelly Centre is a relevant and welcoming venue. You will foster a positive, inclusive, and collaborative team culture. You’ll have an awareness of Health & Safety and Compliance in the workplace and an understanding of cash handling and administration. You will have strong IT skills and the ability to plan through results tracking and strategic thinking, assisting the Venue Manager with reporting and record keeping.
How to Apply
If you would like to find out more information about this role before applying, please contact Debbie Kelly, Venue Manager for an informal chat. Please email Debbie Kelly at debbie.kelly@onfife.com to arrange this. When you’re ready to apply, please complete our application form and equal opportunities form and return them to the HR team at hr.fct@onfife.com. These are available to download from our current vacancies page on our website. The closing date for applications is 12 noon Thursday 2 April 2026. Interviews will take place week commencing 6 April 2026 at Lochgelly Centre. OnFife is an equal opportunities employer. We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.
Assistant Venue Manager in Lochgelly employer: Fife Cultural Trust
Contact Detail:
Fife Cultural Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Venue Manager in Lochgelly
✨Tip Number 1
Get to know the venue! Before your interview, take a trip to Lochgelly Centre. Familiarise yourself with the space, its services, and the community it serves. This will not only impress the interviewers but also help you understand how you can contribute.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the role. This insider knowledge can give you an edge during the interview.
✨Tip Number 3
Show your passion! When discussing your experience, highlight specific examples of how you've created welcoming environments or improved customer service in previous roles. Let your enthusiasm for the position shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details you need about the role and the organisation. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Assistant Venue Manager in Lochgelly
Some tips for your application 🫡
Get to Know Us: Before you dive into your application, take a moment to explore our website and get a feel for who we are at OnFife. Understanding our values and mission will help you tailor your application to show how you fit right in with our team.
Show Your Enthusiasm: When writing your application, let your passion shine through! We love seeing candidates who are genuinely excited about the role and our venue. Share your experiences that highlight your enthusiasm for customer service and community engagement.
Be Specific: Use specific examples from your past experiences to demonstrate your skills and achievements. Whether it’s people management or handling budgets, showing us exactly how you've excelled in these areas will make your application stand out.
Follow the Instructions: Make sure to complete both the application form and the equal opportunities form as instructed. Double-check that you’ve included all necessary information before sending it off to our HR team. We want to see your best self, so don’t skip any steps!
How to prepare for a job interview at Fife Cultural Trust
✨Know the Venue Inside Out
Before your interview, take some time to research the Lochgelly Centre and its services. Familiarise yourself with its history, current events, and community engagement initiatives. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your People Skills
As an Assistant Venue Manager, you'll be interacting with a diverse range of people. Prepare examples from your past experiences where you've successfully managed teams or dealt with challenging customer situations. Highlight your approachability and professionalism to demonstrate that you're the right fit for the team.
✨Understand Health & Safety Protocols
Brush up on health and safety regulations relevant to venue management. Be ready to discuss how you would ensure compliance and safety within the venue. This knowledge will not only impress the interviewers but also show that you take the responsibility of managing public spaces seriously.
✨Prepare Questions for the Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the team culture, upcoming projects, or how success is measured in this role. This shows your enthusiasm for the position and helps you gauge if the organisation aligns with your values.