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- Tasks: Engage with customers, maintain cleanliness, and ensure facilities are ready for events.
- Company: Join a vibrant team dedicated to community learning and cultural events in Fife.
- Benefits: Flexible hours, hands-on experience, and the chance to make a difference in your community.
- Why this job: Be part of a team that brings joy and learning to your local community.
- Qualifications: Enthusiastic, self-motivated, and good communication skills required.
- Other info: Opportunity to work independently and develop teamwork skills.
The predicted salary is between 10 - 13 £ per hour.
Community Use is the team that works hard to ensure most of the Halls, Community Centres and Schools in Fife are available for everyone to enjoy learning, leisure, life, and cultural events. Together with amazing partners we deliver a fantastic programme of inclusive pursuits including physical activity & sport, performing arts, arts & crafts, cookery, modern languages, and vocational training. We also offer space for meetings, celebrations, and community events in both modern and historical buildings usually found in the heart of the Kingdom’s city, towns & villages.
Reporting directly to the Community Use Cluster Supervisor you will undertake a frontline customer facing role. You will be required to engage with customers and service users in a positive manner and respond to customer enquiries and requests by answering telephones, emails, face to face as well as operating our booking procedures and systems.
This role will require you to clean and maintain all designated areas to a high standard and prepare and clear equipment/areas as appropriate to suit the needs of customers and service users. You will operate in accordance with service guidelines, health and safety policy and will follow all associated risk assessments and standard operating procedures. You will ensure all building compliance checks are completed periodically, these may include fire safety checks, water quality checks and asbestos monitoring.
In addition, you will be a nominated key holder responsible for ensuring the building is open at designated times and secured correctly at the end of each working day. This includes internal, external, and outdoor facilities and may involve operating the building alarm system; you may be required to respond to out of hours alarm activations. On occasions, this role will include lone working. It is not essential that you hold a driving license. However, you may be expected to travel between different facilities, some of which may have limited public transport links.
The Person: We are looking for an enthusiastic and self-motivated individual with the ability to be able to work unsupervised and independently as part of a wider team. You will possess good communication skills; be customer focussed and demonstrate a “can-do” attitude at all times.
The successful applicant must also:
- Be confident and level-headed when dealing with people at all levels.
- Be flexible and able to work on their own initiative.
- Have excellent team working skills.
- Possess a basic understanding of IT and capable of using a variety of internal systems.
- Be able to travel between Community Use facilities, including remote Community Use facilities where limited public transport route exists.
Casual Caretaker/Cleaner in Leven employer: Fife Council
Contact Detail:
Fife Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Caretaker/Cleaner in Leven
✨Tip Number 1
Get to know the Community Use team and their values! Research what they do and how they engage with the community. This will help you tailor your approach when you meet them, showing that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers, make sure you can confidently talk about your experiences and how you handle customer inquiries. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Be ready to showcase your 'can-do' attitude! Think of examples from your past where you've gone above and beyond for customers or worked independently. This will demonstrate your enthusiasm and self-motivation during any interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and familiar with the systems they use, which is a bonus for this role!
We think you need these skills to ace Casual Caretaker/Cleaner in Leven
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for community work shine through! We love to see candidates who are genuinely excited about making a difference in people's lives.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples that demonstrate your customer service skills and ability to work independently.
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your application is easy to read. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Fife Council
✨Know the Community Use Team
Before your interview, take some time to research the Community Use team and their initiatives. Understanding their mission and the types of events they host will help you connect your skills and experiences to their goals during the interview.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've successfully handled customer enquiries in the past. Highlight your communication skills and your ability to maintain a positive attitude, even in challenging situations.
✨Demonstrate Flexibility and Initiative
The job requires someone who can work independently and adapt to various situations. Think of instances where you've had to take the initiative or adjust your plans on the fly. This will show that you're ready for the dynamic nature of the role.
✨Familiarise Yourself with Health and Safety Protocols
Since you'll be responsible for compliance checks and safety procedures, it’s a good idea to brush up on basic health and safety guidelines relevant to caretaking and cleaning. Being knowledgeable about these protocols will demonstrate your commitment to maintaining a safe environment.
