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- Tasks: Support communities by managing housing services and ensuring quality living standards.
- Company: Join a dedicated team focused on providing affordable, decent housing in Fife.
- Benefits: Enjoy opportunities for personal growth, community engagement, and a supportive work environment.
- Why this job: Make a real difference in people's lives while building strong, stable communities.
- Qualifications: Knowledge of tenancy laws and experience in tenant support are essential.
- Other info: Basic PVG Disclosure required; training provided for Homepoint 2 qualification.
The predicted salary is between 28800 - 43200 £ per year.
Good housing impacts on so many aspects of our daily lives. As well as being a basic human right, it also encourages a sense of community, helps economies to thrive and creates an environment which people want to protect. We need you to help us meet our aim to provide everyone with access to good quality, affordable decent housing that meets their needs and aspirations. We want to improve the quality of life for people across Fife and we work with many different organisations, including tenants' groups, to try to make that happen.
As a Housing Management Officer, you will form part of an Area Housing Team that delivers on improved services. You will be responsible for a specific neighbourhood, ensuring high quality, well-run estates through the assessment of need of individuals, properties and neighbourhoods, followed by the development of solutions which range from prescribed processes to self-developed initiatives. You will deliver high quality landlord services to build stable communities by sustaining tenancies and engaging with customers and partners to make required improvements. You will be able to provide high standards of Customer Care while encouraging local people to maintain Estate Standards.
The Person
If you meet the essential qualification criteria outlined below, we’d like to hear from you:
- We are looking for an individual who has knowledge of the Scottish Secure and Short Scottish Secure Tenancies and who has experience of working with a range of supports available to tenants.
- You will have experience of partnership working when managing tenancies.
- You will be committed to assisting tenants to sustain their tenancy, while also taking action against any breaches of tenancy.
- You will need good time management, communications and organisational skills.
- You will also possess IT skills.
- You will be educated to SCQF level 5 or equivalent and you will require (if you do not already hold this) to undertake the Homepoint 2 qualification.
- Basic PVG Disclosure will be sought for successful applicants.
- Before confirming your appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme.
Housing Management Officer employer: Fife Council
Contact Detail:
Fife Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Management Officer
✨Tip Number 1
Familiarise yourself with the Scottish Secure and Short Scottish Secure Tenancies. Understanding these tenancies will not only help you in interviews but also demonstrate your commitment to supporting tenants effectively.
✨Tip Number 2
Network with professionals in the housing sector, especially those involved in tenancy management. Engaging with local tenant groups or housing associations can provide valuable insights and connections that may benefit your application.
✨Tip Number 3
Showcase your experience in partnership working by preparing examples of successful collaborations. Highlighting specific instances where you've worked with various stakeholders can set you apart from other candidates.
✨Tip Number 4
Brush up on your IT skills, particularly any software commonly used in housing management. Being proficient in relevant technology can enhance your appeal as a candidate and demonstrate your readiness for the role.
We think you need these skills to ace Housing Management Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Housing Management Officer. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: Emphasise any previous experience you have in housing management, tenant support, or partnership working. Use specific examples to demonstrate your ability to sustain tenancies and engage with communities.
Showcase Your Skills: Make sure to mention your time management, communication, and organisational skills. Provide examples of how you've successfully used these skills in past roles, particularly in relation to customer care and community engagement.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Fife Council
✨Know Your Housing Legislation
Familiarise yourself with the Scottish Secure and Short Scottish Secure Tenancies. Understanding these laws will show your commitment to tenant rights and your ability to navigate the legal landscape effectively.
✨Demonstrate Partnership Experience
Be prepared to discuss your experience in partnership working. Highlight specific examples where you've collaborated with other organisations or groups to manage tenancies successfully.
✨Showcase Your Customer Care Skills
Prepare to share instances where you've provided excellent customer service. Emphasise your ability to engage with tenants and how you’ve helped them maintain their tenancies.
✨Exhibit Strong Time Management
Discuss your organisational skills and how you prioritise tasks. Provide examples of how you've managed multiple responsibilities effectively, especially in a housing management context.
