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- Tasks: Be the friendly face of our reception, helping visitors and colleagues with their queries.
- Company: Join Fife Council, a supportive team dedicated to community service.
- Benefits: Enjoy competitive pay, generous holidays, and local discounts.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Must have SCQF level 5 education and great communication skills.
- Other info: Flexible hours with opportunities for training and career growth.
The predicted salary is between 24740 - 25885 £ per year.
Mobile Receptionist / Caretaker required on a permanent part-time and full-time basis, based at Bankhead, Glenrothes.
Responsibilities:
- Working 36 hours per week between 6:30am and 8:30pm, Monday to Friday, on a permanent, full‑time 52‑week contract.
- Working 22.5 hours per week between 6:30am and 8:30pm, Monday to Friday, on a permanent, full‑time 52‑week contract.
- Providing a reception service for visitors and Fife Council colleagues, providing general information and assisting with enquiries either in person or by phone, e-mail.
- Acting as the first point of contact for customer complaints and comments.
- Resolving when possible and escalating non-routine problems or issues to their Facilities and Civic Officer.
- Carrying out building compliance checks, including water testing and fire safety.
- Carrying out building and equipment inspections as instructed.
- Requesting any relevant repairs as a result of the inspection.
- Undertaking basic grounds maintenance such as litter picking and snow clearing of access areas as required.
- Responsible for the opening and closing of the building/depot, including initial walk round checks.
You will earn a competitive salary of £24,740.74 to £25,885.80 and have access to a range of benefits, including:
- £13.18 per hour to start, plus extra payments for shift work.
- Access to and support with training opportunities and qualifications for the job.
- Membership of Fife Pension Fund which is part of the Scottish Local Government Pension Scheme (LGPS Scotland).
- Generous Holiday Allowance.
- Pay is 4 weekly.
- Local and national discounts including supermarkets, restaurants, and retail!
The Person:
- Educated to SCQF level 5, which includes National 5 or SVQ level 2 or Standard Grades at Credit level including English or equivalent.
- Ensuring the safe and efficient procedures of a range of buildings.
- Experience of resolving telephone enquiries.
- Communication skills.
- Team working skills.
You will be required to attend an Induction Training Day before starting in post.
Mobile Receptionist/Caretaker in Glenrothes employer: Fife Council
Contact Detail:
Fife Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Receptionist/Caretaker in Glenrothes
✨Tip Number 1
Get to know the company! Research Fife Council and their values. When you understand what they stand for, you can tailor your approach during interviews and show them you're a perfect fit.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and problem-solving. Role-play with a friend or family member to boost your confidence before the big day.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can help you feel more confident and ready to tackle any questions thrown your way.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Mobile Receptionist/Caretaker in Glenrothes
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the Mobile Receptionist/Caretaker role. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the position.
Show Off Your Communication Skills: Since this role involves a lot of interaction with visitors and colleagues, it’s important to demonstrate your communication skills in your application. Use clear language and provide examples of how you've successfully handled enquiries or complaints in the past.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about the job there!
How to prepare for a job interview at Fife Council
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Mobile Receptionist/Caretaker. Familiarise yourself with tasks like providing reception services, handling enquiries, and conducting building compliance checks. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves interacting with visitors and colleagues, be prepared to demonstrate your communication skills. Think of examples where you've successfully resolved enquiries or complaints. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Highlight Teamwork Experience
This job requires strong teamwork skills, so come ready with examples of how you've worked effectively in a team. Whether it’s collaborating on projects or supporting colleagues, showing that you can work well with others will make a positive impression.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, or the company culture. This not only shows your interest but also helps you determine if the job is the right fit for you. Plus, it gives you a chance to engage with the interviewer.
