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- Tasks: Engage with customers, maintain cleanliness, and ensure facilities are ready for events.
- Company: Join a community-focused team enhancing local spaces for learning and leisure.
- Benefits: Flexible hours, opportunity to work in diverse environments, and contribute to community events.
- Why this job: Make a difference in your community while gaining valuable experience and skills.
- Qualifications: Good communication skills, customer-focused attitude, and ability to work independently.
- Other info: Ideal for students seeking flexible work; evening and weekend shifts available.
Overview
Not all our vacancies are advertised here. Please visit www.fife.gov.uk/jobs to view all our current vacancies. While you are on our site, sign up for \’Job Alerts\’ and we will email you when we advertise a vacancy that you may be interested in. Refer to our FAQ page if you require further guidance. Community Use is the team that works hard to ensure most of the Halls, Community Centres and Schools in Fife are available for everyone to enjoy learning, leisure, life, and cultural events. Together with amazing partners we deliver a fantastic programme of inclusive pursuits including physical activity & sport, performing arts, arts & crafts, cookery, modern languages, and vocational training. We also offer space for meetings, celebrations, and community events in both modern and historical buildings usually found in the heart of the Kingdom’s city, towns & villages. More information about Community Use can be found at: https://active.fife.scot/about/community-use
Role and Responsibilities
Reporting directly to the Community Use Cluster Supervisor you will undertake a frontline customer facing role. You will be required to engage with customers and service users in a positive manner and respond to customer enquiries and requests by answering telephones, emails, face to face as well as operating our booking procedures and systems.
As a casual Caretaker/Cleaner you will be asked to consider work when cover is required, which may include evenings and weekends. This role will require you to clean and maintain all designated areas to a high standard and prepare and clear equipment/areas as appropriate to suit the needs of customers and service users.
You will operate in accordance with service guidelines, health and safety policy and will follow all associated risk assessments and standard operating procedures. You will ensure all building compliance checks are completed periodically, these may include fire safety checks, water quality checks and asbestos monitoring.
In addition, you will be a nominated key holder responsible for ensuring the building is open at designated times and secured correctly at the end of each working day. This includes internal, external, and outdoor facilities and may involve operating the building alarm system, you may be required to respond to out of hours alarm activations. On occasions, this role will include lone working.
It is not essential that you hold a driving license. However, you may be expected to travel between different facilities, some of which may have limited public transport links.
A link to the role profile for this vacancy is included below. It provides more detailed information about the job and the type of person we are looking for.
The Person
We are looking for an enthusiastic and self-motivated individual with the ability to be able to work unsupervised and independently as part of a wider team. You will possess good communication skills; be customer focussed and demonstrate a “can-do” attitude at all times.
The successful applicant must also:
- Be confident and level-headed when dealing with people at all levels.
- Be flexible and able to work on their own initiative.
- Have excellent team working skills.
- Possess a basic understanding of IT and capable of using a variety of internal systems.
- Be able to travel between Community Use facilities, including remote Community Use facilities where limited public transport route exists.
Before confirming to your appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme.
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Casual Caretaker/Cleaner employer: Fife Council
Contact Detail:
Fife Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Caretaker/Cleaner
✨Tip Number 1
Get to know the Community Use team! Research their projects and values so you can chat about them during your interview. It shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you’ve gone above and beyond for someone. We want to hear those stories!
✨Tip Number 3
Be flexible! This job might require you to work evenings and weekends, so be ready to show that you can adapt your schedule. Highlight your availability in your conversations with us.
✨Tip Number 4
Apply through our website! It’s the best way to stay updated on new vacancies and get those job alerts straight to your inbox. Plus, it makes it easier for us to find your application!
We think you need these skills to ace Casual Caretaker/Cleaner
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about being a part of our Community Use team and how you can contribute to making our spaces enjoyable for everyone.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for someone who can engage positively with customers, so share examples of how you've done this in the past!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive it directly. Plus, while you’re there, sign up for Job Alerts to stay updated on future opportunities with us.
How to prepare for a job interview at Fife Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Casual Caretaker/Cleaner. Familiarise yourself with the job description and think about how your skills align with the tasks mentioned, like customer engagement and maintaining high cleanliness standards.
✨Show Off Your Customer Service Skills
Since this role involves interacting with customers, be prepared to share examples of how you've provided excellent service in the past. Think of specific situations where you handled inquiries or resolved issues positively, showcasing your 'can-do' attitude.
✨Demonstrate Flexibility and Initiative
The job requires flexibility, especially with working hours. Be ready to discuss your availability and willingness to work evenings or weekends. Highlight any previous experiences where you took the initiative or adapted to changing circumstances.
✨Prepare for Practical Questions
Expect questions related to health and safety policies, as well as compliance checks. Brush up on basic safety protocols and be ready to explain how you would handle situations like fire safety checks or responding to alarm activations.
