At a Glance
- Tasks: Be the face of our vibrant yoga studio and provide excellent customer service.
- Company: Join one of the UK's fastest-growing yoga brands with studios worldwide.
- Benefits: Earn £10/hr plus uncapped bonuses, unlimited yoga access, and exclusive discounts.
- Other info: Enjoy career growth opportunities and support for your mental well-being.
- Why this job: Work in a dynamic environment while promoting well-being and yoga culture.
- Qualifications: Great communication skills, hospitality experience, and a positive attitude required.
The predicted salary is between 20000 - 21000 £ per year.
As one of the UK's fastest-growing and one of the world’s most exciting yoga brands, with studios across London, New York, Rome and New Zealand we’re always on the lookout for great people to join the Fierce Grace team. As a studio receptionist, you’ll be the face of the brand and the first person our clients see when they enter the studio, so excellent communication and people skills are a must. You’ll need to be proactive, able to work well under pressure and will thrive on working in a vibrant environment with an interest in yoga and well‑being.
Qualifications
- A real people person with great communication skills and a friendly, approachable manner.
- Hospitality, retail or leisure experience or similar, sales experience.
- Organisational skills, ability to multi‑task and complete office administration, work as part of a team and independently.
- A positive attitude and friendly approach.
Key responsibilities and accountabilities
- Sales and customer service.
- Opening and setting up the studio before and after class and day‑to‑day oversight of the business.
- Communicating with studio members, answering their questions, and discussing and selling our various membership options, assessing the best option for each member.
- Office administration, working as part of a team and independently.
- Part of the role requires minor heavy lifting and some physical work.
Benefits
- Hourly rate of £10/hr.
- Uncapped sales‑based bonus commission system.
- Unlimited access to Fierce Grace yoga in‑studio, live and on‑demand online classes.
- Discounted yoga for a friend or family member.
- Discounts on therapy and treatment sessions, retail offering, FG workshops, FG retreats, and teacher training courses.
- Employee Assistance Program to support mental and overall well‑being.
Front desk Receptionist at in London employer: Fierce Grace Hot Yoga
Fierce Grace is an exceptional employer, offering a vibrant work culture where passion for yoga and well-being thrives. As a Front Desk Receptionist, you'll enjoy unlimited access to yoga classes, a supportive Employee Assistance Program, and opportunities for personal growth through workshops and retreats. Join our dynamic team in a fast-paced environment that values communication, teamwork, and a positive attitude, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Front desk Receptionist at in London
✨Tip Number 1
Get to know the Fierce Grace brand inside out! Familiarise yourself with their classes, membership options, and overall vibe. This way, when you walk into that interview, you can show off your passion and knowledge about yoga and well-being.
✨Tip Number 2
Practice your people skills! Since you'll be the face of the studio, it’s crucial to demonstrate your friendly and approachable manner. Try role-playing common customer interactions with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Think of examples from your past experiences where you’ve successfully managed multiple tasks or worked under pressure. This will help you stand out as someone who can thrive in a vibrant environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Fierce Grace team.
We think you need these skills to ace Front desk Receptionist at in London
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Make sure your application reflects your friendly and approachable nature. Use a conversational tone that showcases your communication skills, as you'll be the face of our brand.
Highlight Relevant Experience:If you've got experience in hospitality, retail, or any customer-facing role, shout about it! We love seeing how your background can contribute to our vibrant studio environment.
Be Proactive in Your Application:Don’t just list your skills; show us how you’ve used them! Give examples of how you've handled pressure or multi-tasked in previous roles. This will help us see you thriving in our fast-paced setting.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Fierce Grace Hot Yoga
✨Know the Brand
Before your interview, take some time to research Fierce Grace and its values. Understand their approach to yoga and well-being, as this will help you connect with the brand during your conversation. Showing genuine interest in their mission can set you apart from other candidates.
✨Showcase Your People Skills
As a front desk receptionist, you'll be the first point of contact for clients. Practice demonstrating your excellent communication skills by engaging in friendly conversations. Think of examples from your past experiences where you've successfully handled customer queries or resolved issues.
✨Prepare for Multi-tasking Scenarios
In a vibrant studio environment, you'll need to juggle various tasks. Prepare for questions about how you manage multiple responsibilities under pressure. Share specific instances where you've successfully balanced different duties, showcasing your organisational skills and ability to stay calm.
✨Emphasise Your Positive Attitude
A friendly and approachable manner is key for this role. During the interview, let your positive attitude shine through. Use body language, maintain eye contact, and smile genuinely. This will not only make you more relatable but also demonstrate that you embody the spirit of the Fierce Grace community.
