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- Tasks: Provide personalised skin treatments and support clients on their skin journey.
- Company: Fierce Face, a growing skin clinic in Clapham with a client-focused approach.
- Benefits: Competitive salary, free quarterly treatments, trade prices on products, and a performance-based bonus scheme.
- Why this job: Join a passionate team and make a real difference in clients' skin health.
- Qualifications: Medical experience preferred but enthusiasm for skin and client care is key.
- Other info: Collaborative environment with opportunities for growth and training.
The predicted salary is between 38000 - 48000 £ per year.
Job Description
About Fierce Face
Fierce Face is a skin clinic based in Clapham. Our approach is hugely personalised for every customer, creating a specific treatment approach for each individual – this all takes place in an environment where customers will feel at ease.
Fierce Face is a skin clinic based in Clapham with a science-backed yet deeply personal approach. Every client receives a tailored treatment plan in an environment where they feel at ease and genuinely cared for. We’re now looking for a medically oriented aesthetician with a passion for improving skin health; someone who thrives in a collaborative, client-focused setting and wants to grow with the business.
Since being founded in 2019, we have grown from a home care venue to a two-room private mews clinic in Clapham. In the last two years, we have had four wonderful staff members come on board: three aestheticians (including a Physician Associate and a nurse), and a doctor focusing on injectables.
We are now hiring for the sixth member of the Fierce Face team. We have 275 five-star reviews on Google and have been featured as a trusted voice in Sheer Luxe and Hello magazine. Our focus is on improving facial skin health. We offer a range of treatments, including Dermapen, Medik8, and iS clinical facials, HIFU, laser IPL & fractional, dermaplaning, and injectables such as polynucleotides and Botox.
We aim not just to be the number one skin clinic in South West London from a customer perspective, but also to be the number one skin clinic to work for where every team member feels valued, empowered, and supported to grow – fundamentally, if people thrive at Fierce Face, our customers will thrive too. We are proud to be independently owned and will continue to be so, but we are run effectively – with direction, structure, and a transparent bonus system in place.
About the role
We would favour applications with medical experience, such as nurses or physician associates who are GMC, NMC, or GDC registered, even doing alongside NHS work – though it is not a requirement to have an injectables qualification or be a prescriber to apply.
Our key hiring priority is finding people who are customer-obsessed and who are willing to guide our customers through their skin journey. To do this, you really need to be enthusiastic about skin and working with people. For the right person, this also allows you to grow with the business, in terms of qualifications, seniority and compensation. Although we do need this person to be up and running quickly, for the right candidate, we accept a lack of experience in favour of demonstrating the correct values.
What success looks like in this role
-Your clients feel seen, supported and confident in their treatment plan
-You take initiative to improve client experience and suggest ideas that shape the clinic
-You bring energy, reliability and a calm, professional presence to the team
-We work closely as a small team, sharing insights from client cases and continuously refining our approach to deliver the best outcomes
-Extensive monthly training including both offsite and onsite in accordance with a specific training plan worked on alongside the team
Our core values
-Customer obsessed – We focus on outcomes, not upsells. The best treatment is the one that suits the client, not necessarily the most expensive.
-Ownership – We take initiative, share ideas, and hold ourselves (and each other, including the founder!) accountable for improvement.
-Personalisation – We build lasting client relationships, offering consistent care and truly tailored treatments with thoughtful follow-up.
-Shared Ownership – Everyone at Fierce Face has a voice in how the business evolves. Our bonus structure and collaborative decision-making reflect that.
The details
-Hours: Full-time or part time
-Salary: 40,000 pro rata
-Schedule: 40 hours per week, but open to part-time applicants if covering evenings and weekends
-Weekend days – an average of 1 day every week (around 7 hours between 9-5 pm) on a weekend
-Evenings – we would require 4-8 pm to be covered on at least 3 evenings of the weekdays
-Benefits include a quarterly free treatment of choice, a quarterly retail product, trade price for all retail products from whatever brand we retail at the clinic (currently iS Clinical and Medik8) and the bonus scheme based on performance and contribution.
Beyond the treatment room
You will need to be happy to support the business side of things, including.
-Creating content for social media
-Marketing ideas and video editing
-Contributing to treatment protocols
-Attending events
-Supporting the business with growth ideas
-Competent in skin consultations
How to apply
If this sounds of interest, please email alex@fierce-face.com with a CV and a few lines about why you are interested in the role and Fierce Face – please don't try to make it too formal and really let us know about yourself and why you are interested in FF. Please don't use the easy apply function – we prefer to hear from you directly.
Medical Aesthetic Practitioner employer: Fierce Face Skin Clinic
Contact Detail:
Fierce Face Skin Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Aesthetic Practitioner
✨Tip Number 1
Get to know Fierce Face! Before your interview, dive into their website and social media. Understand their treatments, values, and what makes them tick. This will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since they’re all about customer obsession, think of examples where you've gone above and beyond for clients. Be ready to share how you can make clients feel seen and supported in their skin journey.
✨Tip Number 3
Show your enthusiasm for skin health! Whether it’s through personal experiences or professional insights, let your passion shine. They want someone who’s excited about helping others improve their skin, so don’t hold back!
✨Tip Number 4
Be proactive! Think of ideas that could enhance client experience or contribute to the clinic's growth. Bring these suggestions to the table during your chat – it shows you’re ready to take ownership and be part of the team.
We think you need these skills to ace Medical Aesthetic Practitioner
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to know who you are and why you're excited about joining Fierce Face. Don't be afraid to show your passion for skin health and client care.
Tailor Your CV: Make sure your CV highlights relevant experience, especially if you've worked in a medical or aesthetic setting before. We love seeing how your background aligns with our values and the role, so customise it to reflect that!
Keep It Conversational: Since we prefer a more informal approach, write your application as if you're chatting with us over coffee. This helps us get a feel for your communication style and makes your application stand out.
Follow Our Instructions: Remember to email your CV and a few lines about why you're interested in the role directly to us at alex@fierce-face.com. Avoid using the easy apply function; we want to hear from you personally!
How to prepare for a job interview at Fierce Face Skin Clinic
✨Know Your Skin Treatments
Make sure you brush up on the various treatments offered at Fierce Face, like Dermapen and HIFU. Being able to discuss these confidently will show your passion for skin health and your readiness to engage with clients.
✨Show Your Customer Obsession
Prepare examples of how you've gone above and beyond for clients in previous roles. This clinic values a customer-focused approach, so demonstrating your commitment to client satisfaction will set you apart.
✨Be Ready to Collaborate
Fierce Face thrives on teamwork, so think of instances where you've successfully worked with others. Highlight your ability to share insights and learn from colleagues, as this is key to improving client outcomes.
✨Bring Your Enthusiasm
Let your passion for skincare shine through during the interview. Share why you're excited about the role and how you envision contributing to the clinic's growth. A positive attitude can make a lasting impression!