At a Glance
- Tasks: Transform customer processes into digital forms and workflows for a leading software platform.
- Company: Join Fieldmotion, a dynamic field service and job management software company.
- Benefits: Enjoy a competitive salary, commission structure, pension scheme, and 31 days' annual leave.
- Other info: Collaborate with diverse teams in a fast-paced environment with great career growth.
- Why this job: Make a real difference by improving efficiency and data accuracy for customers.
- Qualifications: HTML experience and strong communication skills are essential.
The predicted salary is between 23400 - 28600 £ per year.
Location: 75 Belfast Road, Newry, BT34 1QH.
Hours of work: Monday to Friday (9am-5pm).
Salary: TBD
Position Overview: Fieldmotion is a field service and job management software platform. As a Workflow & Forms Administrator, you will be responsible for understanding customer requirements and translating their existing processes and paperwork into effective digital forms and workflows within Fieldmotion. The role involves consulting directly with customers, identifying their operational needs, recommending best-practice solutions and configuring their account to support a successful onboarding. You will work closely with our Sales, Customer Service and Development teams to ensure customer requirements are accurately delivered. Strong attention to detail is essential, with responsibility for building, testing and refining forms and workflows to ensure they are practical, accurate and easy to use.
Responsibilities:
- Review and analyse customer documentation, including job sheets, checklists and reports, to understand their operational requirements.
- Consult directly with customers to understand their existing processes, workflows and documentation needs.
- Design, build and configure digital forms and workflows within the Fieldmotion platform.
- Advise customers on best-practice solutions rather than simply replicating existing processes.
- Conduct customer calls and meetings to review, test and refine forms and workflows.
- Translate customer requirements into practical, structured digital solutions that improve efficiency and data accuracy.
- Work closely with Sales, Customer Service, Data, Training and Development teams throughout the onboarding process.
- Coordinate and review form-building tasks across the wider team to maintain consistency and quality.
- Use HTML where required to support form configuration and customisation.
- Maintain accurate records of customer requirements, workflows and agreed solutions.
- Provide feedback on opportunities to improve internal processes and Fieldmotion functionality.
Essential Criteria:
- HTML experience is required
- Strong communication skills with the confidence to consult directly with customers.
- Excellent attention to detail and ability to understand and document business processes.
- Minimum of 1 year's experience in a customer-facing, customer service or consultation role.
- Proficient in Microsoft Office, including Excel and Word.
- Minimum A-Level education or equivalent, including GCSE Maths and English at Grade C or above/equivalent.
- Ability to manage multiple tasks and work effectively to deadlines.
Desirable Criteria:
- Previous experience in a customer consultation, implementation or onboarding role.
- Experience creating digital forms, workflows or business processes.
- Experience working with software or SaaS platforms.
- Strong problem-solving skills with the ability to recommend practical solutions.
- Ability to work independently within a fast-paced, task-focused environment.
Benefits:
- Commission structure.
- Company pension scheme.
- 31 days' annual leave, inclusive of bank holidays.
- On-site parking.
Workflow & Forms Administrator in Crawley employer: Fieldmotion Ltd
Fieldmotion is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those who thrive in a fast-paced environment. With competitive salaries, uncapped commission, and comprehensive training, employees are empowered to grow their careers while enjoying the freedom of a road-based role in beautiful Cork, Ireland. Join us to be part of a forward-thinking team that values ambition and rewards results, all while making a significant impact on the field service industry.
StudySmarter Expert Advice🤫
We think this is how you could land Workflow & Forms Administrator in Crawley
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Fieldmotion Ltd or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Fieldmotion Ltd.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Fieldmotion Ltd.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Fieldmotion Ltd that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Workflow & Forms Administrator in Crawley
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Fieldmotion Ltd.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Fieldmotion Ltd and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Fieldmotion Ltd
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Fieldmotion Ltd uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
