Fieldguide is hiring a Product Support Representative to join our remote-first team. You will support customers, troubleshoot platform issues, and guide users through features to maximize ROI. This role requires 1–3 years in customer-facing technical support and a proactive, adaptable mindset.
You'll collaborate across Engineering, Product and Design, contribute to knowledge base updates, and help drive adoption during onboarding. Working hours are 9am–6pm GMT.
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Remote-First Product Support Specialist in London employer: Fieldguide
Fieldguide is an exceptional employer that champions a remote-first work culture, allowing you to thrive from anywhere while contributing to the future of audit and advisory. With a strong emphasis on diversity, employee growth, and a supportive team environment, you will have the opportunity to make a significant impact as the founding Implementation Consultant for the EMEA region. Our competitive compensation, unlimited PTO, wellness benefits, and flexible work schedules ensure that you can achieve a healthy work-life balance while being part of a mission-driven company.
