Fieldguide is a remote-first startup seeking a Product Support Representative to join the go-to-market team and help build the support function. You will deliver world-class assistance, troubleshoot issues via email, phone or chat, and partner with Engineering when needed to ensure customer success.
As a trusted expert, you will guide customers through Fieldguide features, contribute to knowledge resources, and help deploy beta features with a feedback loop. 9am–6pm GMT work hours apply.
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Global Product Support Specialist (Remote) in City of London employer: Fieldguide
Fieldguide is an exceptional employer that champions a remote-first work culture, allowing you to thrive from anywhere while contributing to the future of audit and advisory. With a strong emphasis on diversity, employee growth, and a supportive team environment, you will have the opportunity to make a significant impact as the founding Implementation Consultant for the EMEA region. Our competitive compensation, unlimited PTO, wellness benefits, and flexible work schedules ensure that you can achieve a healthy work-life balance while being part of a mission-driven company.
