Job Description The Local IT Support Technician will play a vital role in handling standard changes such as starter/leaver, walk-ups, asset management, AV support, and bespoke support. You will be part of a team close to our stakeholders and represent the face of the IT on site. This role requires you to be fully office based Monday-Friday. Deskside support - troubleshooting of IT related incidents from in-house software to hardware, such as mobile devices, Laptops, PCs, and Printers Be a local point of contact for the technical teams and provide remote hands as required Assist with the installation of new or upgraded systems and applications. Participate in testing and troubleshooting as needed. Involve in project works to local offices Provide meeting room support by assisting with the setting-up of video conferences and presentations. Travel to offices to provide on-site support and provide remote hands as required Work outside of normal working hours as necessary to participate in project work and/or assist with major service outages Will have a proven background in information technology and will possess the following skills and experience: Flexible approach to work with the ability to work effectively under pressure private medical insurance, health cash plan, dental insurance, life assurance, critical illness insurance, matched pension contributions up to 7%, holiday trading, plus many more. Location: Located in Belfast City Centre with excellent commuter links and parking nearby. Nurturing your talent: Take a 'build a career' approach to your training. You have a life outside work, and we can help it to flourish. Join clubs, affinity networks, inclusive events, and pro bono/charity initiatives. Inclusion is not exclusive: At Fieldfisher, all our rich diversity is celebrated.
