At a Glance
- Tasks: Support the IT Training team with scheduling, course bookings, and maintaining training records.
- Company: Join a diverse and inclusive tech firm that values your unique contributions.
- Benefits: Enjoy private medical insurance, dental cover, and a matched pension scheme.
- Other info: Flexible work arrangements with a focus on personal development and career growth.
- Why this job: Kickstart your career in IT training while working in a modern office environment.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an enthusiastic and reliable Training Administrator who will report to the IT Training Manager and provide efficient support to the training function. Training will be given to the successful candidate on the Firm's Learning Management System (LMS) and related processes.
Responsibilities
- To provide day-to-day administrative support to the IT Training team across multiple locations.
- To perform administrative tasks which include dealing with requests, scheduling and course bookings, as well as the setup of new starters in the LMS and role relevant enrolments for induction.
- Maintain accurate training records and follow-up with non-attendees for rebooking, ensuring compulsory training is completed.
- Manage waiting lists within the LMS.
- Maintain the course library and any updates from trainers to eLearning modules.
- Update intranet information and performance support pages for IT Training.
- Assist with firmwide training communications and tracking of responses.
- Liaise with lead secretaries and key contacts across the firm to manage delegate attendance.
- Advise and promote role relevant training or upskilling programmes available across the firm.
- Produce reports as directed to various managers and provide booking and last-minute cancellation updates to the IT Trainers.
- Provide post-training admin support during busy periods.
- Following guidance, assist with testing of training accounts following updates or the setup of temporary training laptop stocks for shipping to other offices.
- Assist with the maintenance of external course bookings for the IT Department.
- Undertake any administrative ad hoc tasks as required to other IT Teams which are project related.
Key Skills & Experience
- An excellent coordinator who pays attention to detail and is accurate.
- Have very good written and verbal communications skills.
- Have a flexible, customer-focussed approach and take the initiative to resolve issues.
- Demonstrate strong time management skills with the ability to multitask effectively.
- Ability to work autonomously but will ask for assistance and direction when unsure.
- Experience with any of the following would be advantageous: A learning management system, Microsoft Office 365.
What do we offer?
- You can be yourself: It takes everyone to make us who we are. We're a culture of diverse perspectives, with each of us making unique contributions that make us better together.
- In the office or WFH?: We think the best balance is more time in the office than at home, so we operate a 60:40 rule.
- Beyond salary: We offer plenty of benefits; private medical insurance, health cash plan, dental insurance, life assurance, critical illness insurance, matched pension contributions up to 7%, holiday trading, plus many more.
- Modern Office Space: Located in Belfast City Centre with excellent commuter links and parking nearby.
- Nurturing your talent: Take a 'build a career' approach to your training. You'll be on a pathway but free to wander if you see something you'd like to study more closely.
- Funnel your interests: You have a life outside work, and we can help it to flourish. Join clubs, affinity networks, inclusive events, and pro bono/charity initiatives.
- Inclusion is not exclusive: If all our differences are highlighted, no one stands out for being different. At Fieldfisher, all our rich diversity is celebrated.
What to do next:
- Click 'Apply Now', complete an online application and upload a CV. Successful applications will be invited to a 20-30-minute introductory call with a recruiter.
- Every role recruits differently. But we'll always let you know what to expect from the process, so you get no surprises.
- For hybrid opportunities, you'll be invited to visit our offices for a face-to-face meeting.
- We try to make sure the process takes around 2-3 weeks only, but we can't always promise that. We will work around everyone's availability.
- You can contact us at Callum-Caolan.Burn.
- We recruit on a rolling basis. Your application may be reviewed before the application deadline. We accept applications until we have filled the role.
- To be considered for this role you will be redirected to and must complete the application process on our careers page.
IT Training Coordinator JBLE1_NI in Belfast employer: Fieldfisher
Fieldfisher is an exceptional employer that fosters a culture of diversity and inclusion, allowing employees to thrive in a supportive environment. Located in the heart of Belfast City Centre, we offer a modern workspace with excellent commuter links, alongside a comprehensive benefits package that includes private medical insurance, matched pension contributions, and opportunities for personal and professional growth. Our commitment to nurturing talent ensures that every team member can explore their interests while contributing to meaningful projects within a collaborative team.
StudySmarter Expert Advice🤫
We think this is how you could land IT Training Coordinator JBLE1_NI in Belfast
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers. Think about how your experiences relate to the role of IT Training Coordinator.
✨Tip Number 3
Prepare some thoughtful questions to ask at the end of your interview. This shows that you're engaged and keen to learn more about the role and the team. Plus, it gives you a chance to find out if this is the right fit for you!
✨Tip Number 4
Follow up after your interview with a quick thank-you email. It’s a nice touch and keeps you on their radar. Just a few lines expressing your appreciation for the opportunity can go a long way!
We think you need these skills to ace IT Training Coordinator JBLE1_NI in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the IT Training Coordinator role. Highlight any relevant experience with learning management systems or administrative support to show us you're a great fit!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re excited about this position. Share specific examples of how your skills align with the responsibilities listed in the job description, and don’t forget to show off your enthusiasm for training and development!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences.
Apply Through Our Website:Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Fieldfisher
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the IT Training Coordinator role. Familiarise yourself with the tasks mentioned in the job description, such as managing training records and liaising with key contacts. This will help you demonstrate your enthusiasm and readiness to take on the position.
✨Show Off Your Communication Skills
Since this role requires excellent written and verbal communication skills, be prepared to showcase these during your interview. Practice articulating your thoughts clearly and concisely. You might even want to prepare examples of how you've effectively communicated in previous roles, especially in a training or administrative context.
✨Demonstrate Your Organisational Skills
As an IT Training Coordinator, you'll need to juggle multiple tasks. During the interview, highlight your time management abilities and provide specific examples of how you've successfully managed competing priorities in the past. This will reassure them that you can handle the demands of the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team, the training programmes, or the Learning Management System. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values. Plus, it’s a great way to leave a lasting impression!
