Deputy Manager Residential

We are looking for a Deputy Manager to join our Ofsted rated GOOD in all areas 4 bed Children's Home supporting 8-18 year olds with EBD and challenging behaviours. The team including Registered Manager, Responsible Individual and Directors will be there with full support and encourage training qualifications and progression.

Requirements:

• Work with the young person and team to develop strategies to reduce behaviours/work with unlined factors and stimuli/triggers.
• Develop therapeutic response for the team to follow.
• Will not be fazed by challenging and complex behaviours.
• Knowledge of CHR 2015 and the QS.
• Awareness of Equal Opportunities/ADP issues.
• Knowledge of the Children Act and other relevant legislation.
• Team-building skills.
• Supervision skill.
• Ability to manage teams effectively.
• Ability to communicate both verbally and in writing.
• Understanding the needs of looked-after children including managing challenging behaviour.
• Excellent organisational skills.
• 12 months relevant supervisory experience.
• 24 months experience of working in a residential setting with and managing challenging behaviour.

Expectations and responsibilities:

• Resilience and emotional regulation: stays composed during incidents, conflict or crisis; can debrief and reset effectively.
• On-call capability: confident in managing concerns, giving clear direction to staff, and escalating appropriately; makes defensible decisions at pace.
• Leadership and role-modelling: sets expectations, holds boundaries, promotes a positive culture, and supports staff performance and wellbeing.
• Initiative and problem-solving: identifies risks early, anticipates staffing/practical needs, and takes ownership to resolve issues.
• Safeguarding and risk management: strong understanding of safeguarding processes, missing-from-care responses, incident management and learning.
• Care planning and outcomes focus: contributes to meaningful plans, routines and goals; promotes education, health and positive activities.
• Quality and compliance: maintains strong recording, medication oversight (where applicable), audits/checks, and readiness for regulation/inspections.
• Communication and professional curiosity: works effectively with social workers, schools, health and other partners; asks the right questions and challenges respectfully.
• Shift coordination: manages rotas/cover, handovers and daily priorities to keep the home running smoothly.
• Reflective practice: learns from incidents, welcomes feedback, and helps embed improvement across the home.

Deputy Manager qualifications:

• Diploma L3 Residential Childcare (or equivalent), willingness to complete Diploma L5.