At a Glance
- Tasks: Lead and innovate care services across multiple educational sites in England and Wales.
- Company: Dynamic organisation focused on high-quality, person-centred care and education.
- Benefits: Competitive salary, performance bonus, and opportunities for professional growth.
- Other info: Join a collaborative team dedicated to continuous improvement and excellence in care.
- Why this job: Make a real difference in the lives of learners while shaping the future of care services.
- Qualifications: Senior leadership experience in care or education and a Level 5 Diploma in Leadership.
The Head of Care is a senior leadership role responsible for the strategic and operational management of care services, ensuring the delivery of high-quality, safe, and person-centred care. The post holder will provide direction, leadership, and oversight to care teams, driving continuous improvement and ensuring services meet regulatory standards, organisational values, and the needs of service users.
Working across a group of six specialist college sites: Lancaster, Blackpool, South Lake, Carlisle, Billingshurst, and Cardiff. The position requires regular travel across these education services.
Working closely with senior stakeholders, the Head of Care will lead on service development, quality assurance, workforce planning, and performance management. The role requires a strong focus on governance, compliance, and innovation to enhance outcomes and maintain excellence across all areas of care provision.
Key priorities include:
- Fostering a positive, inclusive culture
- Ensuring effective safeguarding practices
- Managing resources efficiently
- Delivering sustainable, high-performing services aligned with organisational objectives
Job Responsibilities:
- Strategic Leadership & Service Development
- Develop and implement a care strategy aligned with organisational and educational priorities.
- Lead the integration of care and education to ensure cohesive learner pathways.
- Promote innovation in care delivery, including person-centred approaches and assistive technologies.
- Contribute to executive decision-making and long-term organisational planning.
- Extensive travel nationally supporting both pre-school primary, secondary and P19 provisions within the division.
- Quality, Compliance & Clinical Governance
- Ensure all services meet CQC, Ofsted, and safeguarding standards, always maintaining inspection readiness.
- Establish robust quality assurance frameworks, including audits, service reviews, and continuous improvement cycles.
- Oversee the development and audit of person-centred care plans and clinical protocols.
- Lead systems that ensure safe practice in areas such as medication, infection control, and delegated healthcare tasks.
- Provide senior oversight of systems supporting learners with complex health needs.
- Work with nursing, therapy and external health professionals to ensure that clinical delegation, competency sign-off, escalation pathways and emergency protocols are robust.
- Lead implementation and optimisation of digital care systems, reporting platforms, and data dashboards.
- Ensure data integrity and real-time oversight of service performance.
- Safeguarding & Risk Management
- Provide executive oversight of safeguarding across the organisation.
- Ensure robust systems for risk assessment, behaviour support, and safe care practices are implemented and monitored.
- Promote a strong safeguarding culture aligned with statutory guidance and best practice.
- Operational Leadership
- Provide oversight and direction to service leads across the portfolio.
- Ensure effective delivery of care services that meet individual learner needs.
- Lead on admissions, transition, and compatibility decisions.
- Act as the senior escalation point for complex care issues, families, and external stakeholders.
- Workforce Leadership & Culture
- Lead the recruitment, development, and retention of a skilled multidisciplinary workforce.
- Ensure effective supervision, appraisal, and competency frameworks.
- Drive a culture of accountability, excellence, and continuous professional development.
- Address underperformance and support staff progression through structured HR processes.
- Provide oversight of safe staffing models across complex care provision.
- Integration with Education
- Ensure care provision actively supports learning, communication, and Preparing for Adulthood outcomes.
- Promote approaches that enable student voice, independence, and participation in their own care.
- Work collaboratively with education leaders to align care strategies with EHCP outcomes and curriculum delivery.
- Multi-Disciplinary & Stakeholder Engagement
- Lead effective collaboration with therapy teams, healthcare professionals, commissioners, and families.
- Represent the organisation in external forums, inspections, and partnership meetings.
- Ensure strong communication systems that enable consistent, high-quality service delivery.
- Performance, Reporting & Governance
- Monitor and report on service performance, quality metrics, and learner outcomes.
- Ensure high-quality documentation and reporting for regulators, commissioners, and senior leaders.
- Use insight and data to drive service improvement and innovation.
This job description should not be seen as all encompassing, and the post holder will be expected to undertake any other responsibilities appropriate to the post as identified by the company.
Knowledge, skills and competency:
- Senior leadership experience in education, residential care, or integrated services.
- Proven ability to deliver high-quality, compliant services in complex care environments.
- Experience leading multidisciplinary teams and large-scale service delivery.
Knowledge & Expertise:
- Strong understanding of CQC and Ofsted frameworks, safeguarding, and health & social care regulation.
- Expertise in person-centred care planning, clinical governance, and quality assurance.
- Knowledge of Preparing for Adulthood and specialist education settings.
Leadership Capabilities:
- Strategic thinking and system leadership.
- Strong communication and stakeholder engagement skills.
- Ability to drive cultural change and continuous improvement.
Role Impact:
- Providing portfolio-wide leadership and strategic direction.
- Ensuring consistent standards across multiple services.
- Embedding integration between care, health, and education.
- Holding accountability for quality, compliance safeguarding, and outcomes at scale.
Qualifications:
- Level 5 Diploma in Leadership and Management.
- Social care degree including adults, young people, and children.
Salary: £65,000 plus performance bonus.
Head of Care, Education & Integrated Services in Burnley employer: Field View Care Recruitment Solutions
Join a compassionate and dedicated team as a Senior Support Worker in a new 3-bed home near Blackburn and Bolton, where your contributions will directly impact the lives of young people with emotional and behavioural difficulties. We prioritise high-quality care and offer competitive pay, alongside opportunities for professional growth and development within an organisation committed to making a difference. Enjoy a supportive work culture that values teamwork and collaboration, ensuring you have the resources and training needed to thrive in this rewarding role.
Contact Details:
Field View Care Recruitment Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Care, Education & Integrated Services in Burnley
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Field View Care Recruitment Solutions!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Field View Care Recruitment Solutions.
We think you need these skills to ace Head of Care, Education & Integrated Services in Burnley
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Field View Care Recruitment Solutions. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Field View Care Recruitment Solutions and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Field View Care Recruitment Solutions. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Field View Care Recruitment Solutions's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Field View Care Recruitment Solutions
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Field View Care Recruitment Solutions.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Field View Care Recruitment Solutions will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Field View Care Recruitment Solutions and how you would contribute to adapting HR strategies.
