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For Companies At a Glance
- Tasks: Service and maintain photocopiers while providing top-notch customer support.
- Company: Join a dynamic and innovative MPS organisation that's on the rise.
- Benefits: Enjoy flexible working options and a supportive team environment.
- Why this job: Be part of a forward-thinking company that values your skills and offers growth opportunities.
- Qualifications: Must have experience with MFD/Photocopier devices and strong IT/networking skills.
- Other info: Manufacturer training on major brands is a plus!
The predicted salary is between 30000 - 42000 £ per year.
We are looking for an experienced Mobile Photocopier Engineer for a leading MPS organisation. This company is a growing and forward-thinking service provider.
Key Responsibilities:
- Service, maintenance and networking of MFDs / Photocopiers
- Supporting customers and other engineers throughout the region
- Dealing with call outs for fault finding and repairs
- Providing an exceptional customer service
Essential Experience:
- It is essential you are currently an engineer working on MFD/Photocopier devices
- Excellent IT / Networking skills
- Excellent communication skills dealing with clients at all levels
- Great time management and ability to work under pressure
Desirable Experience:
- Manufacturer trained on any of the following machines; Konica Minolta, Kyocera, HP, Ricoh, Sharp, Canon
- Experience on IT solutions (Equitrac, Ecopy, Papercut)
To apply for this role please send us your CV and covering letter or contact our office to learn more.
Photocopier Engineer employer: Field Solutions Group
Contact Detail:
Field Solutions Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Photocopier Engineer
✨Tip Number 1
Make sure to highlight your hands-on experience with MFDs and photocopiers during any networking opportunities. Engage with professionals in the field at industry events or online forums to showcase your expertise and learn about potential job openings.
✨Tip Number 2
Brush up on your IT and networking skills, as these are crucial for the role. Consider taking a short course or certification that focuses on the specific technologies used in photocopiers, which can give you an edge over other candidates.
✨Tip Number 3
Prepare to demonstrate your customer service skills in interviews. Think of examples where you've successfully resolved client issues or improved their experience, as this will show your ability to support customers effectively.
✨Tip Number 4
If you have manufacturer training on specific machines like Konica Minolta or Ricoh, make sure to mention this in conversations with recruiters. This specialised knowledge can set you apart and make you a more attractive candidate for the role.
We think you need these skills to ace Photocopier Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with MFDs and photocopiers. Include specific examples of your service, maintenance, and networking skills, as well as any manufacturer training you have received.
Craft a Compelling Cover Letter: In your cover letter, emphasise your customer service skills and ability to work under pressure. Mention your communication skills and how they have helped you in previous roles, especially when dealing with clients.
Highlight Relevant Experience: Clearly outline your current role as an engineer working on MFD/photocopier devices. If you have experience with IT solutions like Equitrac or Papercut, be sure to include that as well.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Field Solutions Group
✨Showcase Your Technical Skills
Make sure to highlight your experience with MFDs and photocopiers during the interview. Be prepared to discuss specific models you've worked on, as well as any manufacturer training you have received.
✨Demonstrate Customer Service Excellence
Since providing exceptional customer service is key for this role, think of examples where you've gone above and beyond for clients. This will show that you understand the importance of client relationships in a service-oriented position.
✨Prepare for Fault Finding Scenarios
Expect to be asked about your approach to troubleshooting and repairing photocopiers. Prepare some real-life scenarios where you successfully diagnosed and resolved issues, showcasing your problem-solving skills.
✨Emphasise Time Management Skills
Given the nature of the job, being able to manage your time effectively is crucial. Be ready to discuss how you prioritise tasks and handle multiple call-outs, especially under pressure.
