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For Companies At a Glance
- Tasks: Service and maintain photocopiers while providing top-notch customer support.
- Company: Join a dynamic and innovative MPS organisation that's on the rise.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a team that values exceptional service and fosters a collaborative culture.
- Qualifications: Must have experience as a photocopier engineer with strong IT and communication skills.
- Other info: Manufacturer training on major brands is a plus!
We are looking for an experienced On-Site Photocopier Engineer for a leading MPS organisation. This company is a growing and forward-thinking service provider.
Key Responsibilities:
- Service, maintenance and networking of MFDs / Photocopiers
- Supporting customers and other engineers throughout the region
- Dealing with call outs for fault finding and repairs
- Providing an exceptional customer service
Essential Experience:
- It is essential you are currently an engineer working on MFD/Photocopier devices
- Excellent IT / Networking skills
- Excellent communication skills dealing with clients at all levels
- Great time management and ability to work under pressure
Desirable Experience:
- Manufacturer trained on any of the following machines; Konica Minolta, Kyocera, HP, Ricoh, Sharp, Canon
- Experience on IT solutions (Equitrac, Ecopy, Papercut)
On Site Printer Engineer employer: Field Solutions Group
Contact Detail:
Field Solutions Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On Site Printer Engineer
✨Tip Number 1
Make sure to highlight your hands-on experience with MFDs and photocopiers during any networking opportunities. Attend industry events or local meetups where you can connect with other professionals in the field, as this can lead to valuable referrals.
✨Tip Number 2
Brush up on your IT and networking skills, as these are crucial for the role. Consider taking short courses or certifications that focus on the specific technologies mentioned in the job description, such as Equitrac or Papercut, to make yourself stand out.
✨Tip Number 3
Prepare to demonstrate your exceptional customer service skills in interviews. Think of specific examples where you've gone above and beyond for a client, as this will show your potential employer that you can handle the demands of the role effectively.
✨Tip Number 4
If you have manufacturer training on brands like Konica Minolta or Ricoh, be sure to mention this in conversations with recruiters or during interviews. This specialised knowledge can set you apart from other candidates and show your commitment to the field.
We think you need these skills to ace On Site Printer Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Photocopier Engineer. Include specific details about the MFDs you've worked on, your IT and networking skills, and any manufacturer training you have received.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and ability to work under pressure. Mention your experience with fault finding and repairs, and how you can support both customers and fellow engineers.
Highlight Relevant Experience: In your application, emphasise your essential experience working with MFD/Photocopier devices. If you have experience with IT solutions like Equitrac or Papercut, make sure to include that as well.
Use Keywords Effectively: Incorporate relevant keywords from the job description into your application. Terms like 'Photocopier Engineer', 'MFD', and 'Field Service' should be included to ensure your application stands out.
How to prepare for a job interview at Field Solutions Group
✨Showcase Your Technical Skills
Make sure to highlight your experience with MFDs and photocopiers during the interview. Be prepared to discuss specific models you've worked on, as well as any manufacturer training you have received.
✨Demonstrate Excellent Communication
Since the role involves dealing with clients at all levels, practice articulating your thoughts clearly. Use examples from your past experiences where you successfully communicated technical information to non-technical clients.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you handle fault finding and repairs. Prepare a few scenarios where you successfully diagnosed and resolved issues under pressure, showcasing your time management skills.
✨Research the Company
Familiarise yourself with the company’s services and values. Understanding their approach to customer service and how they position themselves in the market can help you tailor your responses and show your genuine interest in the role.
