At a Glance
- Tasks: Service and maintain photocopiers while providing top-notch customer support.
- Company: Join a forward-thinking MPS organisation that values innovation.
- Benefits: Competitive pay, career growth, and a supportive team environment.
- Other info: Great opportunity for engineers looking to advance their careers.
- Why this job: Be part of a dynamic team making a difference in customer service.
- Qualifications: Experience with MFDs/photocopiers and strong IT/networking skills required.
We are looking for an experienced Mobile Photocopier Engineer for a leading MPS organisation. This company is a growing and forward-thinking service provider.
Key Responsibilities:
- Service, maintenance and networking of MFDs / Photocopiers
- Supporting customers and other engineers throughout the region
- Dealing with call outs for fault finding and repairs
- Providing an exceptional customer service
Essential Experience:
- It is essential you are currently an engineer working on MFD/Photocopier devices
- Excellent IT / Networking skills
- Excellent communication skills dealing with clients at all levels
- Great time management and ability to work under pressure
Desirable Experience:
- Manufacturer trained on any of the following machines; Konica Minolta, Kyocera, HP, Ricoh, Sharp, Canon
- Experience on IT solutions (Equitrac, Ecopy, Papercut)
Photocopier Engineer in Ilkeston employer: Field Solutions Group
Contact Detail:
Field Solutions Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Photocopier Engineer in Ilkeston
✨Tip Number 1
Network like a pro! Reach out to fellow engineers and industry contacts on LinkedIn. Join relevant groups and engage in discussions to get your name out there.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your IT and networking expertise during interviews. Bring examples of how you've solved problems in the past.
✨Tip Number 3
Be ready for hands-on tests! Many companies might want to see you in action. Brush up on your fault-finding and repair skills so you can impress them on the spot.
✨Tip Number 4
Apply through our website! We make it easy for you to find the right role. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Photocopier Engineer in Ilkeston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with MFDs and photocopiers. We want to see your skills in service, maintenance, and networking right at the top!
Show Off Your IT Skills: Since excellent IT and networking skills are essential, don’t forget to mention any relevant training or experience you have. We love seeing how you can troubleshoot and solve problems!
Communicate Clearly: Your written application should reflect your communication skills. Keep it clear and concise, and make sure to showcase your ability to deal with clients at all levels.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Field Solutions Group
✨Know Your Machines
Make sure you brush up on the specific photocopier models mentioned in the job description, like Konica Minolta and Ricoh. Being able to discuss your hands-on experience with these machines will show that you're not just familiar with them, but that you can hit the ground running.
✨Show Off Your IT Skills
Since excellent IT and networking skills are essential, be prepared to talk about your experience with MFDs and any relevant software solutions like Equitrac or Papercut. Bring examples of how you've solved technical issues in the past to demonstrate your problem-solving abilities.
✨Customer Service is Key
This role involves a lot of customer interaction, so think of specific instances where you've provided exceptional service. Highlight your communication skills and how you've managed client expectations, especially under pressure.
✨Time Management Matters
Be ready to discuss how you prioritise tasks and manage your time effectively, especially when dealing with call outs and repairs. Share strategies you've used to stay organised and ensure timely service delivery, as this will resonate well with the interviewers.