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- Tasks: Service and install medical devices while providing top-notch customer support.
- Company: Leading manufacturer of medical sterilisation products with a focus on innovation.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Why this job: Make a difference in healthcare by ensuring medical equipment is safe and effective.
- Qualifications: Previous engineering experience, preferably in field service, with strong communication skills.
- Other info: Dynamic role with the chance to work in hospitals and care homes.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Field Service Engineer for a leading manufacturer of Medical sterilisation products. This will be covering the advertised region working in public and private hospitals/care homes.
Key Responsibilities:
- Service, installation and commissioning of the devices
- Supporting customers and other engineers throughout the region
- Dealing with call outs for fault finding and repairs
- Validating and calibrating devices
- Providing an exceptional customer service
Essential Experience:
- Previous engineering experience preferably within a field service environment
- Electrical or Mechanical engineering experience
- Plumbing skills would be advantageous
- Excellent communication skills dealing with clients at all levels
- Great time management and ability to work under pressure
Desirable Experience:
- Experience working in Medical environments such as hospitals or care homes.
- Engineering qualifications - City and Guilds or equivalent
To apply for this role please send us your CV and covering letter or contact our office to learn more.
Field Service Engineer employer: Field Solutions Group
Contact Detail:
Field Solutions Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical field or engineering circles. You never know who might have a lead on a Field Service Engineer role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your technical knowledge and be ready to discuss your previous experiences in field service. Show them how your skills in electrical or mechanical engineering make you the perfect fit.
✨Tip Number 3
Don’t forget about follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in field service engineering, especially in medical environments. We want to see how your skills match up with the job description, so don’t be shy about showcasing your electrical or mechanical expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm and a clear understanding of what we do, so let your personality come through while keeping it professional.
Showcase Your Communication Skills: Since you'll be dealing with clients at all levels, it's crucial to demonstrate your excellent communication skills. In your application, mention specific instances where you've successfully communicated complex information or resolved customer issues.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Field Solutions Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to medical equipment and field service engineering. Be ready to discuss your previous experiences with installation, servicing, and fault finding, as these will likely come up during the interview.
✨Showcase Your Customer Service Skills
Since providing exceptional customer service is key in this role, prepare examples of how you've successfully dealt with clients in the past. Think about situations where you went above and beyond to solve a problem or improve a customer's experience.
✨Demonstrate Your Problem-Solving Abilities
Field service engineers often face unexpected challenges. Be prepared to discuss specific instances where you had to troubleshoot issues on the spot. Highlight your thought process and how you managed to resolve the situation effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about the team dynamics, the types of medical devices you'll be working with, or how they support ongoing training for their engineers.