At a Glance
- Tasks: Lead insights for Ferrero, driving performance analysis and strategic recommendations.
- Company: Join Field Sales Solutions, representing iconic brands like Nutella and Kinder.
- Benefits: Competitive salary, car allowance, and hybrid working model.
- Other info: Opportunity for career growth in a collaborative and innovative company.
- Why this job: Make a real impact with data-driven insights in a dynamic FMCG environment.
- Qualifications: Experience in managing teams and client relationships, with strong analytical skills.
The predicted salary is between 55000 - 65000 £ per year.
Field Sales Solutions have an exciting opportunity for you to join us as an Insights Manager! We are a leading field marketing company, representing the fastest growing confectionery company in the UK – Ferrero. You will be employed by Field Sales Solutions and assigned to work for one of our largest clients, Ferrero, which encompasses iconic brands such as Ferrero Rocher, Kinder, Nutella, Tic Tac, Thorntons, and Fox's biscuits.
The Insights Manager role sits within the Commercial Insights group, responsible for driving insights to support the achievement of business objectives for the Ferrero Field Sales team across channels to market. In return for joining us as an Insights Manager, we offer a competitive salary of between £55,000 - £65,000 p.a. (DOE) + car allowance + benefits.
Leadership & Team Development
- Line-manage and coach the 2 x Senior Insights Analysts, ensuring high performance and development in both technical and client engagement capabilities.
- Support the team in creating compelling, insight-led presentations using diverse data sources (Field, EPOS, Market, Consumer, and Trade data).
- Conduct formal performance reviews and support with development planning in line with company policy.
Strategic Insight Delivery
- Deliver monthly performance analysis for Field Management, including performance drivers and actionable recommendations.
- Collaborate with the Strategic Insights Project Analyst to ensure learnings are aligned across departments and consistently leveraged across projects.
- Support the Commercial Controller on high-level, ad hoc commercial projects including brand onboarding, modelling changes, and C-suite presentation preparation.
- Maintain strong client relationships by delivering timely, high-quality insight outputs that add measurable value.
Cross-functional Collaboration
- Work closely with Field Teams to ensure alignment in ways of working and mutual understanding of insights outputs.
- Ensure insights are embedded effectively across internal teams such as Operations and Field Sales.
- Maintain proactive communication between Insights, Field Sales, and the broader commercial function.
- Contribute to the development of cross-departmental reporting processes and data consistency.
Management & Coaching Experience
- Proven track record in managing and coaching teams, working cross-functionally, particularly within data, insights, or operations functions.
- Ability to drive performance and ensure the team delivers against business objectives.
Client Relationship Management
- Proven experience in managing client relationships, ideally within a field sales or similar environment.
- Demonstrated ability to influence clients with data-driven insights and recommendations that improve sales performance.
- Advanced proficiency in analysing datasets, identifying key trends, and producing high-quality reports.
- Expertise in ROI modelling and delivering actionable insights to senior stakeholders to drive business performance.
- Demonstrated ability to work effectively with multiple departments (such as Data, IT, Sales, and Operations) to ensure seamless data integration, accurate reporting, and efficient execution of business strategies.
You must be eligible to work in the UK and have a full clean driving licence. Field Sales Solutions is an equal opportunities employer.
Customer Insight Manager - Hybrid in Thame employer: Field Sales Solutions
Field Sales Solutions is an award-winning Field Marketing Agency that values partnership, ownership, and determination. As a Senior Database Engineer, you'll enjoy a hybrid work environment with a minimum of one day per week in our Thame office, alongside competitive benefits such as a performance-related bonus, 25 days holiday, and a strong focus on career development. Join us to be part of a collaborative team that drives impactful results for some of the biggest brands in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Insight Manager - Hybrid in Thame
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Field Sales Solutions and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Field Sales Solutions are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Field Sales Solutions on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Field Sales Solutions. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Customer Insight Manager - Hybrid in Thame
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Field Sales Solutions. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Field Sales Solutions:Show us that you’ve done your homework! In your application, briefly mention what you admire about Field Sales Solutions’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Field Sales Solutions
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Field Sales Solutions will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Field Sales Solutions, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
