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- Tasks: Manage client relationships and deliver KPIs for tactical retail clients.
- Company: Join a leading field marketing company representing exciting brands in the UK.
- Benefits: Competitive salary, car allowance, performance bonuses, and career development opportunities.
- Why this job: Be a key player in driving client satisfaction and business growth.
- Qualifications: Experience in client relationship management and strong communication skills required.
- Other info: Dynamic work environment with a focus on teamwork and personal accountability.
The predicted salary is between 40000 - 45000 £ per year.
Here at Field Sales Solutions, we have an exciting opportunity for you to join us as a Retail Tactical Account Manager. In return we offer a competitive salary of £40,000 - £45,000 per annum plus £6,000 Car Allowance and bonus and more. We are a leading field marketing company representing growing brands and companies in the UK.
Your principal duties will be to deliver client satisfaction through the delivery of KPIs and to ensure profitability of the tactical clients for which you are responsible. This will be achieved through the effective and efficient management of the field operation.
Responsibilities:- Overall accountability for the allocated tactical clients, delivering the revenue and gross profit targets.
- Line management of field managers and reps, including day-to-day support, to deliver client KPIs.
- Responsible for the day-to-day management of client relationships.
- Adopts a leadership role, demonstrating strategic thinking and an able approach to the bigger picture.
- Share best practice and experience to drive change and evolution across the tactical team.
- Review performance against KPIs regularly with Head of Retail Tactical, make recommendations to improve performance and/or efficiency and implement agreed recommendations.
- Utilise internal resources effectively, ensuring clear briefs, achievable timescales, and that outputs meet or exceed client expectations.
- Agree any additional activity expenditure with the client in advance of incremental activity.
- With the Head of Retail Tactical, actively pursue incremental business development opportunities within your client base.
- Coordinate and motivate teams (field management and field teams) to deliver results and quality.
- Be adaptable to the needs of the business and its clients.
- Fully proficient in MS Office applications (Word, Excel, PowerPoint).
- Experienced multi-tasker.
- Ability to problem solve.
- Excellent interpersonal skills with a strong customer-focused approach.
- Previous client relationship management experience, ideally in a tactical role.
- Experience working with a field sales team including management of remote sales teams.
- Experience of relevant UK markets: Symbols/Independents/Convenience/Grocers & On trade.
- Strong interpersonal skills.
- Effective communication at all levels face-to-face, via Teams, by telephone and in writing.
- Ability to express ideas clearly and persuasively.
- Strong organisational skills.
- In-house academy offering best-in-class training and support.
- Opportunities for career development via our Future Leaders Program.
- Incentive program.
- Holiday accrual with length of service.
- Performance-related bonus.
You must be eligible to work in the UK and have a full clean driving licence. Field Sales Solutions is an equal opportunities employer.
Company values:- Partnership - We are transparent, open, and work together with our clients and colleagues to achieve common goals.
- Return - We drive and evaluate all activity by identifying and delivering a positive ROI.
- Ownership - We understand our role and have a sense of purpose and accountability in everything we do.
- Upstanding - We are honest, reliable, and ethical in all we do, showing professionalism and integrity always.
- Determined - We know that success requires perseverance, and we are driven to achieve.
We are proud to be Field Sales Solutions.
Details:
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: Consumer Services
Apply today!
Account Manager - Tactical Retail employer: Field Sales Solutions Limited
Contact Detail:
Field Sales Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Tactical Retail
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Account Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their values and how they operate. This will help you tailor your answers and show that you're genuinely interested in being part of the Field Sales Solutions team.
✨Tip Number 3
Practice your pitch! You need to be able to communicate your experience and skills clearly and persuasively. Role-play with a friend or record yourself to refine your delivery and boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining us at Field Sales Solutions and ready to take on the challenge of managing tactical clients.
We think you need these skills to ace Account Manager - Tactical Retail
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in client relationship management and any relevant achievements that align with the job description. We want to see how you can deliver on those KPIs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and how your skills match what we’re looking for. Don’t forget to mention your experience with field sales teams and how you’ve driven results in the past.
Showcase Your Interpersonal Skills: Since this role involves a lot of client interaction, make sure to highlight your excellent interpersonal skills. Share examples of how you've built strong relationships and communicated effectively with clients and teams in your application.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensure it gets the attention it deserves. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Field Sales Solutions Limited
✨Know Your KPIs
Before the interview, make sure you understand the key performance indicators (KPIs) relevant to the role. Be ready to discuss how you've successfully met or exceeded KPIs in your previous positions, as this will show your potential employer that you can deliver results.
✨Showcase Your Leadership Skills
As a Retail Tactical Account Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've managed teams or projects in the past, focusing on how you motivated others and drove change. This will highlight your capability to lead effectively.
✨Understand the Company Values
Familiarise yourself with Field Sales Solutions' values: Partnership, Return, Ownership, Upstanding, and Determined. Think of ways you embody these values in your work and be prepared to share specific examples during the interview. This shows you're aligned with their culture.
✨Prepare for Client Relationship Questions
Expect questions about your experience managing client relationships. Have a few stories ready that illustrate your customer-focused approach and problem-solving skills. This will help you convey your ability to maintain and grow client satisfaction.