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For Companies At a Glance
- Tasks: Support and maintain warehouse systems, ensuring data accuracy and assisting users.
- Company: Join FIEGE, a leading logistics provider with over 150 years of experience.
- Benefits: Enjoy competitive pay, flexible working options, and a supportive team culture.
- Why this job: Be part of a passionate team where your contributions matter and career growth is encouraged.
- Qualifications: 1 year of IT support experience, strong troubleshooting skills, and effective communication.
- Other info: Permanent position with opportunities for training and development in a dynamic environment.
The predicted salary is between 30000 - 42000 £ per year.
Overview
FIEGE Birmingham, England, United Kingdom
IT Technician (Warehouse Systems)
Join our new Distribution Centre in Birmingham for one of the most renowned customers – where opportunity meets innovation. Are you tech-savvy and solutions-oriented? As an IT Technician at our logistics site, you’ll play a key role in supporting and maintaining the warehouse system infrastructure, ensuring data accuracy and system functionality, assisting users and optimising warehouse processes in a fast-moving environment.
Responsibilities
- Administer and monitor the warehouse management system, ensuring smooth operation and data accuracy
- Identify and resolve basic issues related to computer equipment and system performance
- Verify system data consistency and synchronisation between platforms
- Support users with day-to-day system usage and troubleshoot common IT queries
- Generate and deliver reports for warehouse departments
- Collaborate with warehouse teams to optimise processes through system use
- Liaise with internal departments to coordinate improvements and updates
Benefits
- Permanent position with competitive pay
- Pension scheme (4%) and employee bonus
- Flexible working options
- Free on-site parking
- Inclusive team culture with room to grow
- Opportunities for training and development
Requirements
- At least 1 year of experience in a technical support or IT technician role, ideally in a logistics or warehouse environment (IT-related education is a plus)
- Proven knowledge of computer hardware diagnostics, configuration, and basic maintenance
- Practical understanding of data systems, synchronisation, and infrastructure monitoring
- Strong troubleshooting and problem-solving skills
- Detail-oriented with a proactive mindset, and ability to work independently
- Effective communication skills with non-technical users
About FIEGE
FIEGE has been providing logistics services to international customers in fashion, consumer goods, tyres, healthcare, medical supplies, and many other industries for over 150 years. We are one of the ten largest logistics service providers in Europe, with 22,000 employees in more than 135 locations in fourteen countries worldwide. As a family-owned company, we not only offer exciting and varied tasks, but also friendly workplaces in a safe environment with motivated teams.
Job details
- Seniority level: Associate
- Employment type: Full-time
- Job function: Supply Chain and Information Technology
- Industries: Transportation, Logistics and Storage
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IT Technician (Warehouse Systems) employer: FIEGE
Contact Detail:
FIEGE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician (Warehouse Systems)
✨Tip Number 1
Familiarise yourself with warehouse management systems commonly used in logistics. Understanding how these systems operate will give you a significant edge during interviews and show your proactive approach to the role.
✨Tip Number 2
Brush up on your troubleshooting skills, especially related to computer hardware and software. Being able to demonstrate your problem-solving abilities in real-time scenarios can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the logistics and IT sectors. Engaging with others in the field can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your previous experiences in technical support or IT roles. Be ready to share specific examples of how you've improved system functionality or assisted users, as this will highlight your relevant experience.
We think you need these skills to ace IT Technician (Warehouse Systems)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical support or IT roles, especially in logistics or warehouse environments. Emphasise your skills in troubleshooting, data systems, and communication with non-technical users.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and problem-solving. Mention specific examples of how you've optimised processes or resolved IT issues in previous roles to demonstrate your fit for the position.
Highlight Relevant Skills: In your application, clearly outline your knowledge of computer hardware diagnostics, system performance, and data synchronisation. Use bullet points to make these skills stand out and easy to read.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for an IT Technician role.
How to prepare for a job interview at FIEGE
✨Show Your Technical Skills
Be prepared to discuss your experience with computer hardware diagnostics and system performance. Highlight specific examples where you've resolved technical issues or optimised processes in a previous role.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your troubleshooting skills. Prepare to explain how you approach common IT queries and provide solutions, showcasing your proactive mindset and attention to detail.
✨Communicate Effectively
Since you'll be assisting non-technical users, practice explaining complex concepts in simple terms. This will demonstrate your ability to communicate effectively and ensure smooth collaboration with warehouse teams.
✨Research the Company Culture
Familiarise yourself with FIEGE's values and culture. Be ready to discuss how your personal values align with theirs, particularly around loyalty, trust, and the importance of teamwork in achieving success.