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- Tasks: Collaborate on software development and IT support, resolving technical issues and improving workflows.
- Company: Fiduciam is a fast-growing fintech lender transforming real estate finance across Europe.
- Benefits: Enjoy competitive salary, health insurance, pension, 25 days holiday, and modern office perks.
- Why this job: Join a young, diverse team and accelerate your career in a meritocratic environment.
- Qualifications: Bachelor’s degree in Computer Science or related field; advanced Excel and Python skills required.
- Other info: Work in a central London office with opportunities for training and development.
About us: Fiduciam is an innovative, fast-growing fintech lender transforming real-estate finance across the UK, Ireland, Germany and Spain. Backed by tier-one institutional investors and powered by proprietary technology, we deliver rapid, flexible bridging and development loans. Learn more at www.fiduciam.co.uk.
Why join our team? Our people are at the heart of our performance. At Fiduciam, young joiners become future leaders. We offer our team members:
- Experience and exposure: you will be working together with people with extensive industry experience in real estate lending and development.
- An established training program: take part and get trained by our senior staff.
- A young and international environment: over 15 nationalities and 21 languages.
- An opportunity to accelerate your career: assuming significant responsibility in a meritocratic environment with little hierarchy and good intra-company career prospects.
- Involvement in the development of new products: entry into new market segments.
- Competitive salary: health insurance, pension and a discretionary bonus.
Your Role: You will collaborate with our Software & Data teams on inhouse platform’s software development and BI projects. You will serve as the first point of contact for IT queries in our London office. You will help in resolving everyday technical issues, provision and maintain IT equipment, and automate routine tasks. The role reports to the Head of IT.
Key Responsibilities:
- Platform & BI Development: Improve internal workflows with automations in Excel VBA or Python. Assist with development tasks on our lending platform (Python/Django) and data pipelines. Support ad-hoc reporting and dashboard projects (SQL, Tableau).
- User Support & Operations: Log, triage and resolve tickets for Windows 10/11 and Microsoft 365 (Excel, Word, Outlook). Configure and deploy equipment; manage user identities and access in Azure AD. Troubleshoot hardware, software and connectivity issues, escalating when required. Maintain an accurate hardware inventory and ensure all devices are patched and secure. Create concise knowledge base articles to support efficient issue resolution.
About You:
- Education: Bachelor’s degree in Computer Science, Engineering or a related field.
- Technical fundamentals: Advanced Excel, including VBA macros. Python.
- Desirable extras: Git, macOS, Intune, SQL, Tableau/Power BI, Django or other web/OOP frameworks; Cisco CCNA certification.
- Clear communicator, can-do attitude, eager to learn.
- Work status: Already eligible to work in the UK (visa sponsorship is not available for junior roles).
What We Offer:
- Competitive entry-level salary plus discretionary bonus.
- Private medical insurance, life cover and pension plan.
- 25 days holiday plus UK bank holidays.
- Modern hardware and funded technical training/certifications.
- Central London office (Oxford Circus) with refreshments and regular team events.
Engineering and IT Support Intern employer: Fiduciam
Contact Detail:
Fiduciam Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineering and IT Support Intern
✨Tip Number 1
Familiarise yourself with the technologies mentioned in the job description, such as Python, Excel VBA, and SQL. Having a solid understanding of these tools will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Fiduciam on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss specific examples of how you've solved technical issues in the past. Being able to articulate your problem-solving process will showcase your ability to handle the user support aspect of the role effectively.
✨Tip Number 4
Research recent developments in fintech and real estate lending. Showing that you're informed about industry trends can set you apart and demonstrate your enthusiasm for the field during your discussions with the team.
We think you need these skills to ace Engineering and IT Support Intern
Some tips for your application 🫡
Understand the Company: Familiarise yourself with Fiduciam's mission and values. Highlight your understanding of their innovative approach to real estate finance in your application.
Tailor Your CV: Make sure your CV reflects relevant skills and experiences that align with the role. Emphasise your technical skills, especially in Python, Excel VBA, and any experience with SQL or Tableau.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific projects or experiences that demonstrate your problem-solving abilities and eagerness to learn.
Highlight Relevant Projects: If you have worked on any relevant projects, either academically or personally, be sure to include them. Discuss how these experiences have prepared you for the responsibilities outlined in the job description.
How to prepare for a job interview at Fiduciam
✨Showcase Your Technical Skills
Make sure to highlight your proficiency in Python, Excel VBA, and any other relevant technologies during the interview. Be prepared to discuss specific projects or experiences where you applied these skills, as this will demonstrate your capability to contribute to their software development and BI projects.
✨Demonstrate Problem-Solving Abilities
Since the role involves troubleshooting IT issues, be ready to share examples of how you've resolved technical problems in the past. This could include detailing your approach to diagnosing issues and the steps you took to find solutions, showcasing your analytical thinking and can-do attitude.
✨Communicate Clearly and Confidently
Effective communication is key in this role, especially when logging and triaging IT tickets. Practice explaining complex technical concepts in simple terms, as this will show that you can communicate effectively with both technical and non-technical team members.
✨Express Your Eagerness to Learn
Fiduciam values a growth mindset, so convey your enthusiasm for learning new technologies and processes. Discuss any relevant courses, certifications, or self-study you've undertaken, and express your interest in further training opportunities they offer.
