At a Glance
- Tasks: Conduct field investigations to detect and validate water leaks using advanced technology.
- Company: Join FIDO Tech, a pioneering AI-driven company tackling global water scarcity.
- Benefits: Competitive salary, equity options, flexible working, and opportunities for growth.
- Other info: Travel across the UK and internationally, with a focus on safety and customer engagement.
- Why this job: Make a real-world impact on water conservation while developing your technical skills.
- Qualifications: Experience in leakage detection and strong communication skills required.
Wigan / UK North (with international travel)
Up to £36,000
About FIDO Tech
FIDO Tech is an AI‑driven technology business addressing one of the world’s most urgent challenges: water scarcity. Using advanced AI and acoustic technology, FIDO enables water utilities globally to detect leaks with unprecedented accuracy, speed, and cost efficiency.
Beyond utilities, FIDO works with corporate clients to build a catalytic community between corporates, utilities, and technology providers helping organisations strengthen ESG reporting, improve supply chain resilience, and reduce water‑related operational risks across their global footprints.
The role
We are looking for a practical, safety-focused and customer-oriented Field Operations Engineer to support the delivery of leakage investigation and validation activity across water distribution networks. This is a field-based role, helping to identify, confirm and evidence water leakage while supporting the successful use of FIDO technology in operational environments.
You will play an important frontline role in delivering high-quality field investigations, supporting customers and delivery partners, and helping teams understand how to apply FIDO technology and field practices effectively to achieve non-revenue water outcomes.
What you’ll do
- Deliver field operations across FIDO Tech and Aqua Plus programmes in line with agreed plans, priorities and operational standards.
- Carry out safe, accurate and efficient leakage investigations, ensuring work is completed to required quality, technical and reporting standards.
- Use field insight and data outputs to prioritise investigations and support delivery outcomes.
- Provide clear updates on progress, risks, constraints and field findings to Operations, Project Delivery and Technical teams.
- Support customers and delivery partners through practical field-based coaching, demonstrations and guidance.
- Promote correct use of FIDO Sensors, Relays and associated field practices.
- Act as a frontline advocate for FIDO technology, clearly explaining what we do, why it matters and how it supports operational results.
- Work in full compliance with health and safety legislation, company policies, risk assessments and method statements.
- Travel across UK field locations and internationally as required to support operational delivery, customer onboarding and training activity.
About you
- You’ll have experience in field-based leakage detection or related water network investigation work, with practical experience using listening devices, correlators or similar equipment.
- You understand water distribution networks, leakage behaviour and non-revenue water principles.
- You demonstrate a methodical, evidence-led approach to investigation and problem solving.
- You’ll have the ability to interpret data outputs and use them to inform field activity.
- You’re a clear communicator, with the ability to explain technical information to both technical and non-technical audiences.
- You have strong customer engagement skills and confidence working alongside customers, partners and operational teams.
- You have demonstrable experience working safely in operational or safety-critical environments.
- You must have a full UK Driving licence.
- You must be able to travel across UK field locations, attend the Wigan office and travel internationally when required. This includes having appropriate passport and/or documentation to travel overseas.
Nice to have
- EUSR National Water Hygiene Card
What We Offer
- A mission with purpose: tackling global water scarcity with cutting edge AI and acoustic technology.
- Real world impact: see the direct results of your work through hands‑on field investigations, customer support and improved leakage outcomes.
- Opportunity to collaborate with utilities, delivery partners and internal technical teams.
- Competitive package including equity options and flexibility where the role requirements allow.
- Opportunity to grow and build your technical, operational and customer expertise within a rapidly scaling technology business.
If you’re ready to contribute to a purpose‑driven organisation and play a key role in enabling operational excellence, we’d love to hear from you.
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Field Operations Engineer in Wigan employer: Fido Tech Limited
FIDO Tech Limited is an excellent employer that fosters a dynamic and collaborative work culture, where employees are empowered to drive commercial success both in the UK and internationally. With a focus on professional growth, this hybrid role offers unique opportunities for skill development and career advancement within a rapidly scaling company, all while enjoying the benefits of working in a supportive environment in Wigan.
StudySmarter Expert Advice🤫
We think this is how you could land Field Operations Engineer in Wigan
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Field Operations Engineer role you’re after at Fido Tech Limited.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Fido Tech Limited a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Fido Tech Limited.
✨Apply Through Company Websites
When you spot a role like Field Operations Engineer at Fido Tech Limited, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Field Operations Engineer in Wigan
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Field Operations Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Fido Tech Limited a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Fido Tech Limited specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Fido Tech Limited
✨Brush Up on Core Engineering Principles
Before heading into the interview with Fido Tech Limited, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Fido Tech Limited want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
