Why Work with Us?
At Fidler & Pepper Lawyers, we’re more than just a law firm—we’re a supportive community. With four offices across Mansfield, we’ve built a culture where people enjoy their work, grow their careers, and feel valued.
We believe that when our people thrive, our clients receive the very best service. That’s why we offer:
- 23 days’ holiday plus bank holidays (plus more with service)
- Birthday afternoon off Wellbeing days, personal development workshops & career pathways
- Bonus scheme & competitive salary
- 35-hour working week (yep, less than most firms!)
- A collaborative, down-to-earth team
- Fun along the way with charity and annual Fun days
The Role – Fixed Term Contract
We are recruiting for a temporary, full-time position on a fixed-term contract of between 6 and 12 months.
As a New Client Assistant, you will play a key role in delivering a smooth and professional client experience from start to finish. As the first point of contact, you will support our Conveyancing Team by providing a friendly and efficient service to our clients.
Key Responsibilities:
- Working with the team to manage customer calls
- To provide conveyancing quotes to potential new clients
- Carrying out follow up sales calls with potential new clients
- Calling Estate Agents to obtain Memo of Sale
- Building up a rapport with work providers
- Providing administrative support to the team
- Opening of files on our case management system
- Producing the initial paperwork for all new clients
- Onboarding all new clients (including issuing initial paperwork)
- Providing cover to other departments where required eg Post Completion, post duties
What you Bring:
- Experience in client onboarding, admin or sales support
- Background in similar industry
- Familiarity with quoting systems
- Excellent communication skills
- Strong organisational skills and attention to detail
- Confidence working with clients and handling their enquiries
- Ability to multi task and manage multiple clients at once
- Proactive mindset
- Good IT skills
- Problem solving attitude and a calm, professional approach
Apply today — please note this role may close early if we receive sufficient applications!
Inclusion matters
At Fidler & Pepper, diversity and inclusion are at the heart of everything we do. We celebrate individuality, support personal growth, and create an environment where everyone can bring their best self to work.
**NO AGENCIES**
New Client Assistant (Fixed Term Contract) employer: Fidler & Pepper
At Fidler & Pepper Lawyers, we pride ourselves on being an excellent employer that nurtures talent and fosters a supportive work culture. Our Administration Assistant Apprentice role offers a unique opportunity to kickstart your career in a friendly environment, where you'll receive comprehensive training and mentorship while working in our vibrant Regent Street office in Mansfield. With a strong focus on personal development and inclusion, we empower our apprentices to grow within the company and explore various career paths upon completion of their apprenticeship.
