At a Glance
- Tasks: Coordinate client programmes, manage logistics, and support data analysis for impactful projects.
- Company: Join FidesOak, a dynamic team focused on cultural change and high performance.
- Benefits: Hybrid working, skill development, and a supportive team environment.
- Other info: Thriving, fast-paced environment with opportunities for personal and professional growth.
- Why this job: Make a real impact behind the scenes of high-profile client programmes.
- Qualifications: Strong organisational skills, excellent communication, and proficiency in Microsoft Office.
The predicted salary is between 30000 - 40000 £ per year.
Location: Westhill, Aberdeen (Hybrid Working)
Department: Delivery
Reports to: Business Support Manager
Join FidesOak and help organisations build cultures where people thrive. At FidesOak, we partner with organisations operating in complex, safety-critical environments to develop high-performing teams, strengthen leadership and create sustainable cultural change.
We're looking for a highly organised and proactive Programme Support professional to become an integral part of our Delivery team. If you enjoy coordinating projects, solving problems, working with people and making sure every detail is delivered to a high standard, we'd love to hear from you.
About the Role
As Programme Support, you'll work alongside our Programme Managers to coordinate the successful delivery of client programmes from planning through to completion. You'll be the person who keeps programmes running smoothly by coordinating logistics, administrating programmes, producing initial reports and ensuring our consultants and associates have everything they need to deliver exceptional client experiences. No two days are the same. One day you might be coordinating workshops for an international client, the next analysing survey data, arranging global travel or supporting recruitment and onboarding activities. This is an excellent opportunity for someone who enjoys variety, thrives in a fast-paced environment and takes pride in delivering outstanding support.
What You'll Be Doing
- Supporting Programme Managers with the planning and delivery of client programmes
- Coordinating workshops, interviews, focus groups and client events
- Administering our assessment and measurement tools, including surveys and feedback systems
- Supporting data analysis and the production of client reports
- Coordinating Lumina Spark and Lumina Select profile administration
- Managing programme documentation and project updates
- Organising workshop materials and logistics
- Booking travel, accommodation and international visas for consultants and associates
- Supporting recruitment, onboarding and training coordination
- Maintaining internal systems, registers and project information
- Working collaboratively across Delivery, Solutions and Finance teams to ensure successful programme delivery
What We're Looking For
We're looking for someone who is:
- Exceptionally organised with excellent attention to detail
- A confident communicator with strong written and verbal skills
- Able to prioritise multiple tasks and meet deadlines
- Proactive and solution-focused
- Comfortable working independently and as part of a collaborative team
- Adaptable and able to thrive in a changing environment
- Highly competent using Microsoft Office, particularly Excel, Word, PowerPoint, Outlook and Teams
It Would Be Great If You Also Have
- Experience in programme, project or administrative support
- Experience using project management software
- An interest or background in Psychology or Behavioural Science
- Knowledge of international travel and visa processes
- A full UK driving licence
Why Join FidesOak?
At FidesOak, people are at the heart of everything we do. We're passionate about helping organisations improve culture and performance through evidence-based solutions, and we believe the same principles apply to our own team. You'll join a supportive, collaborative environment where your contribution genuinely matters, with opportunities to develop your skills while working on meaningful projects with clients across a range of industries.
Our Values
We're looking for someone who shares our approach to work by:
- Embracing change and continuous learning
- Taking ownership and accountability
- Planning and organising effectively
- Working collaboratively
- Supporting colleagues and clients
- Thinking analytically to solve problems
- Remaining resilient under pressure
Ready to Apply?
If you're looking for a varied role where you can make a real impact behind the scenes of high-profile client programmes, we'd love to hear from you. Apply today and become part of the FidesOak team.
The above statements are intended to describe the general nature and level of work being performed in this role. It is not an exhaustive list of all responsibilities, duties, and skills required. You may be required to perform duties outside of your normal responsibilities from time to time, as required by the business.
Programme Support in Westhill employer: Fides Oak
FidesOak is an exceptional employer located in Westhill, Aberdeen, offering a hybrid working model that promotes a supportive and collaborative work culture. Employees are encouraged to develop their skills while contributing to meaningful projects that enhance organisational culture and performance. With a focus on continuous learning and teamwork, FidesOak provides a dynamic environment where every team member's contribution is valued, making it an ideal place for those seeking a rewarding career in programme support.
StudySmarter Expert Advice🤫
We think this is how you could land Programme Support in Westhill
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Programme Support at Fides Oak!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Fides Oak or be willing to refer you for that Programme Support position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Fides Oak who’s on the lookout for their next Programme Support star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Programme Support role at Fides Oak!
We think you need these skills to ace Programme Support in Westhill
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Fides Oak. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Fides Oak
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Fides Oak. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
