Operations Manager in London

About Us

Fideres delivers effective economic analysis and testimony, turning data into courtroom advantage. As global litigation experts, we help law firms secure new cases and offer unbiased, conflict-free insights for complex and innovative disputes. Driven by rigorous analysis, we empower justice—for all—from case strategy to victory. By dedicating ourselves solely to litigation-based economic analysis, we can provide truly unbiased assessments and maintain our commitment to objectivity. Our Competition litigation consulting team has provided expert opinions on major antitrust legal actions against Big Tech (including Apple, Amazon and Facebook), Big Pharma, Big Finance and Big Agriculture. Meanwhile our original and innovative investigations into river sewage and Covid-19 have led to national press coverage. Our Financial and Securities Litigation team has worked on many of the most significant global cases involving securities fraud, market manipulation and financial cartels of the past decade, contributing expert opinions, and advising global law firms, institutional investors and regulators. We operate across the US, UK, and EU, through four fully staffed offices with a team of around 70 professionals.

About this Role

We are looking for an Operations Manager for our the Operations Team. You will be a hardworking, proactive individual with strong initiative and energy who is keen to join a growing and innovative economic consultancy. This role will be based full-time in the London office. The successful candidate will have experience supporting teams across multiple time zones and will be looking for a unique and exciting new opportunity.

Key Accountabilities

• Office Management: Ensure the day-to-day smooth functioning of the office, ensuring a professional, efficient, and welcoming environment, and that the teams have what they need to work efficiently. Manage office supplies inventory, equipment maintenance, and coordination with building management and external service providers. Oversee the company’s contractors and conduct regular checks on quality of service, manage onboarding and offboarding of suppliers. Plan and oversee new office opening and office moves across all our jurisdictions. Anticipate the practical needs of the teams in the London and remote offices. Ensure smooth onboarding of new employees and contractors and support inter-offices employee transfers. Manage business cards, stationery, corporate gifts, and marketing collateral, ensuring quality control. Maintain legal documents (contracts, NDAs, etc) database up to date. Maintain database of company subscriptions and memberships to professional bodies. Support and monitor regulatory compliance and liaise with external bodies.
• Travel and Calendar Support: Oversee the preparation of detailed travel itineraries for domestic and international travel, including booking flights, accommodations, travel, and necessary visas/documentation. Anticipate and resolve potential travel and diary management logistical challenges, providing hands-on support during executive travel.
• Event & Meeting Management: Plan, coordinate, and execute all logistical aspects of corporate events, including internal seminars/offsites and client events. Manage vendor relations, negotiate contracts, and report on the budget for all managed events.
• Team Management: Act as the point of contact for day-to-day staff needs, coordinating across teams to ensure smooth internal operations. Support onboarding of new hires, maintain office protocols, and work closely with the Head of Operations to ensure the team has the resources, processes, and environment needed to perform effectively.

Key Skills, Personal Attributes & Behaviours

The successful candidate will have:

• Minimum of 7-10 years of relevant experience.
• Strong service mindset with a genuine passion for supporting others.
• Proven expertise in planning complex international travel and event management.
• Exceptional written and verbal communication skills.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Enthusiastic about AI tools and emerging technologies, with a growing practical application.
• Strong interpersonal skills and emotional intelligence.
• Proven ability to lead, motivate, coach and manage team members.

The ideal candidate will demonstrate the following qualities consistently in their day-to-day work:

• Highly organised and detail oriented.
• Proactive and self-directed.
• Discreet and trustworthy.
• Calm under pressure.
• Collaborative and personable.
• Commercially aware.
• Resourceful problem solver.
• Adaptable and versatile.

Why Fideres

Fideres’s vision is to become the leader in litigation-only economic consulting globally, free of corporate conflicts. Following years of growth, over the past two years Fideres has started to expand internationally and we now have offices established in London, New York, Rome and Madrid. We plan to open an office in Australia and to grow our presence in France and Germany. We are looking for candidates, who are committed to Fideres’s strategy and values, and who are willing to grow in this phase of our company’s expansion.

What we Offer

You will get to work in a highly innovative environment where training and development is put at the top of the agenda to ensure that our staff are at the leading edge of their academic knowledge, and where rapid career progression is available to proactive employees who reach out for opportunities. We offer competitive salaries and bonuses, and competitive benefits. We are proud of our values and our diverse and international workforce, and we are committed to building a working environment where employees feel safe, welcome and able to have an open and respectful dialogue on diversity issues.

Our Benefits

• Transparent Pay: We have a transparent and internally published pay structure by role, we do this as part of an equal pay initiative across our offices.
• Continuous Learning: We offer all our employees a learning and development budget to spend flexibly on role relevant training needs. Support for further professional qualifications, apprenticeships and further education is also available. There is no risk of being pigeon-holed at Fideres as our employees are able to reach for opportunities as they see them without being restricted by corporate bureaucracy.
• Benefits: We offer all normal standard benefits such as a competitive holiday allowance with the opportunity to purchase 10 days additional holiday, monthly social events, private medical insurance, a gym subsidy, equal family leave for all employees, along with other benefits.

Application Process

To apply, you will need to send us your CV and cover letter via the application form below. Please note that we consider a thoughtful and well considered cover letter to be an integral part of our application process.

Pre-Interview Assessments: Depending on the role you are applying for, you may be asked to complete a pre-interview assessment relevant to the role. This allows us to see if you have some of the necessary technical skills required for the role, and it can also give you an idea of some of the skills that would be required.

Interviews: For the majority of our roles, we have a three stage interview process. The main purpose of our interviews is to further assess your technical skills, your communication skills (team and client) and make sure that you have sufficiently researched what we do and the role itself. More generally it is a chance for us to get to know each other better. A typical interview process would look a bit like this:

• First Interview: Technical with a team member
• Second Interview: Cultural fit interview
• Final Interview: Technical interview

If you have any questions about our process, please contact us at careers@fideres.com.