Cloud & IT Infrastructure Manager in London

Fideres delivers effective economic analysis and testimony, turning data into courtroom advantage. As global litigation experts, we help law firms secure new cases and offer unbiased, conflict-free insights for complex and innovative disputes. Driven by rigorous analysis, we empower justice—for all—from case strategy to victory. By dedicating ourselves solely to litigation-based economic analysis, we can provide truly unbiased assessments and maintain our commitment to objectivity.

Our Competition litigation consulting team has provided expert opinions on major antitrust legal actions against Big Tech (including Apple, Amazon and Facebook), Big Pharma, Big Finance and Big Agriculture. Meanwhile our original and innovative investigations into river sewage and Covid-19 have led to national press coverage. Our Financial and Securities Litigation team has acted as plaintiffs' experts in the most consequential financial cartels and market manipulation cases of the past 10 years.

About this Role: We are looking for a Cloud and IT Infrastructure Manager to join us in an exciting time in our growth, and assist us with software, database, infrastructure and managing our corporate IT requirements. This role will take ownership of day-to-day IT support operations, ensuring our systems, applications, and networks run smoothly. This is a hands‐on role, responsible for coordinating, maintaining and developing our IT and cloud infrastructure needs, troubleshooting technical issues and improving support processes. You will also act as the main point of contact for escalations and liaise with vendors when required.

Key Accountabilities:

• Be the main point of contact and coordinate enquiries and IT needs with our external IT provider.
• Assist with hands‐on office IT desk, systems, hardware and networking support needs, coordinating with our external IT provider for planned visits.
• Managing and developing plans to support our corporate technology requirements, including device security and management, data security, identity management, cloud infrastructure and other corporate IT needs.
• Evaluate, introduce and maintain new technologies (e.g. cloud, AI) to enhance automation, monitoring, and business efficiency.
• Support system upgrades and migrations. Support the business with the introduction of new systems and technology.
• Maintain and update IT documentation and processes, along with internal training and guidance.
• Develop, maintain and ensure compliance with IT policies, security standards, and GDPR/international data protection requirements.
• Collaborate with external vendors and service providers for escalated issues or project work.
• Monitor system performance and recommend improvements to enhance efficiency, reliability and overall improve IT infrastructure.
• Communicate effectively with both technical and non‐technical stakeholders.

Key Skills and Attributes:

• Degree in Computer Science or another relevant field, strong academics.
• Proven relevant work experience, ideally in a consulting environment.
• Knowledge of Azure cloud infrastructure and provisioning.
• Knowledge of the Microsoft 365 stack (SharePoint, EntraID and more).
• Experience managing cloud infrastructure, including Virtual Machines used for remote working and analytics workflows.
• Familiarity with device management and endpoint security.
• Familiarity with modern infrastructure provisioning practices, e.g. Infrastructure as Code.
• Familiarity with modern data and analytics SaaS products, e.g. Snowflake, DataBricks.
• Takes ownership and accountability, with a strong focus on delivery and a commitment to seeing projects through to completion.
• Acts with integrity, initiative, and is comfortable expressing opinions and suggesting new ideas or solutions.

Why Fideres: Fideres's vision is to become the leader in litigation‐only economic consulting globally, free of corporate conflicts. Following years of growth, over the past two years Fideres has started to expand internationally and we now have offices established in London, New York, Rome and Madrid. We plan to open an office in Australia and to grow our presence in France and Germany. We are looking for candidates, who are committed to Fideres's strategy and values, and who are willing to grow in this phase of our company's expansion.

What We Offer: You will get to work in a highly innovative environment where training and development is put at the top of the agenda to ensure that our staff are at the leading edge of their academic knowledge, and where rapid career progression is available to proactive employees who reach out for opportunities. We offer competitive salaries and bonuses, and competitive benefits. We are proud of our values and our diverse and international workforce, and we are committed to building a working environment where employees feel safe, welcome and able to have an open and respectful dialogue on diversity issues.

Applying: To apply, you will need to submit your CV and cover letter via 'Apply'. Please note that we consider a thoughtful and well regarded cover letter to be an integral part of our application process.