CRM Executive in London

With over 15,000 five‑star reviews, VoucherCodes is the UK's biggest and most trusted voucher site. Partnered with big brands like ASOS, Adidas, Argos, Expedia and eBay, we receive over 8 million visits per month. We’re looking for a commercially driven and highly organised CRM Executive to join our growing CRM team. This role will play a key part in delivering customer‑first email campaigns that support both advertising revenue commitments and VoucherCodes’ wider customer revenue targets.

Working closely with Partnerships, Commercial, Design, and CRM teams globally, you’ll help execute engaging and high‑performing campaigns, contribute to our testing roadmap, and support tactical initiatives that drive customer engagement and conversion. This is an exciting opportunity for someone with CRM or digital marketing experience who enjoys working in a fast‑paced, collaborative environment and wants to make a visible impact across the business. This is a hybrid role with one day a week based in our London office in Whitechapel.

• Build, execute, QA, and schedule CRM campaigns across email and other customer channels
• Deliver campaigns that support advertising revenue commitments alongside customer revenue and engagement targets
• Plan and execute tactical CRM campaigns supporting short‑term commercial and customer initiatives
• Liaise with Partnerships teams on offer content, campaign bookings, and promotional activity
• Support campaign‑level reporting and performance analysis, identifying insights and optimisation opportunities
• Contribute to the CRM testing roadmap, including A/B testing setup, results analysis, and recommendations
• Collaborate with global teams across the wider Ziff Davis Shopping portfolio
• Work closely with Design and Creative teams to ensure campaigns are delivered to a high standard
• Support continuous optimisation of customer journeys, campaign performance, and operational processes

• Previous experience in CRM, email marketing, digital marketing, or a related role
• Strong attention to detail and excellent organisational skills
• Comfortable managing multiple campaigns and deadlines simultaneously
• Analytical mindset with an interest in campaign performance and testing
• Excellent communication and stakeholder management skills
• Commercial awareness and understanding of customer engagement principles
• Experience with CRM or ESP platforms is desirable
• A proactive, collaborative attitude and willingness to learn in a fast‑moving environment

• The flexibility to get that perfect work/life balance with hybrid working – especially when balancing work with family or personal commitments
• A supportive, inclusive culture; we care about each other, our customers and our planet
• Two uninterrupted hours a week dedicated to your personal development
• Pension, with employer contributions up to 10%
• Subsidised gym membership
• Private medical insurance
• Employee Assistance Programme
• Free lunch from JustEat for Business when you’re in the office
• Regular social events
• 16 hours volunteering time per year along with donation matching
• Enhanced parental leave, with specific support in place for returning to work parents

Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal opportunity, and belonging. If you have a disability or learning difficulty that requires accommodation, please let us know by sending an email.