At a Glance
- Tasks: Create and manage engaging email campaigns to boost customer engagement and revenue.
- Company: Join VoucherCodes, the UK's leading voucher site with a vibrant team culture.
- Benefits: Enjoy hybrid working, personal development time, and great perks like free lunches and gym memberships.
- Other info: Embrace a supportive culture focused on diversity, inclusion, and personal growth.
- Why this job: Make a real impact in a fast-paced environment while collaborating with global teams.
- Qualifications: Experience in CRM or digital marketing, strong organisational skills, and a proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
With over 15,000 five‑star reviews, VoucherCodes is the UK's biggest and most trusted voucher site. Partnered with big brands like ASOS, Adidas, Argos, Expedia and eBay, we receive over 8 million visits per month. We’re looking for a commercially driven and highly organised CRM Executive to join our growing CRM team. This role will play a key part in delivering customer‑first email campaigns that support both advertising revenue commitments and VoucherCodes’ wider customer revenue targets.
Working closely with Partnerships, Commercial, Design, and CRM teams globally, you’ll help execute engaging and high‑performing campaigns, contribute to our testing roadmap, and support tactical initiatives that drive customer engagement and conversion. This is an exciting opportunity for someone with CRM or digital marketing experience who enjoys working in a fast‑paced, collaborative environment and wants to make a visible impact across the business. This is a hybrid role with one day a week based in our London office in Whitechapel.
Key responsibilities- Build, execute, QA, and schedule CRM campaigns across email and other customer channels
- Deliver campaigns that support advertising revenue commitments alongside customer revenue and engagement targets
- Plan and execute tactical CRM campaigns supporting short‑term commercial and customer initiatives
- Liaise with Partnerships teams on offer content, campaign bookings, and promotional activity
- Support campaign‑level reporting and performance analysis, identifying insights and optimisation opportunities
- Contribute to the CRM testing roadmap, including A/B testing setup, results analysis, and recommendations
- Collaborate with global teams across the wider Ziff Davis Shopping portfolio
- Work closely with Design and Creative teams to ensure campaigns are delivered to a high standard
- Support continuous optimisation of customer journeys, campaign performance, and operational processes
- Previous experience in CRM, email marketing, digital marketing, or a related role
- Strong attention to detail and excellent organisational skills
- Comfortable managing multiple campaigns and deadlines simultaneously
- Analytical mindset with an interest in campaign performance and testing
- Excellent communication and stakeholder management skills
- Commercial awareness and understanding of customer engagement principles
- Experience with CRM or ESP platforms is desirable
- A proactive, collaborative attitude and willingness to learn in a fast‑moving environment
- The flexibility to get that perfect work/life balance with hybrid working – especially when balancing work with family or personal commitments
- A supportive, inclusive culture; we care about each other, our customers and our planet
- Two uninterrupted hours a week dedicated to your personal development
- Pension, with employer contributions up to 10%
- Subsidised gym membership
- Private medical insurance
- Employee Assistance Programme
- Free lunch from JustEat for Business when you’re in the office
- Regular social events
- 16 hours volunteering time per year along with donation matching
- Enhanced parental leave, with specific support in place for returning to work parents
Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal opportunity, and belonging. If you have a disability or learning difficulty that requires accommodation, please let us know by sending an email.
CRM Executive in London employer: Fideo Intelligence
At VoucherCodes, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee well-being and development. With flexible hybrid working arrangements, generous benefits including a pension scheme with employer contributions, and dedicated time for personal growth, our team thrives in a supportive environment where collaboration and innovation are encouraged. Join us in our London office to make a tangible impact while enjoying regular social events and a commitment to diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Executive in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Fideo Intelligence and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Fideo Intelligence are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Fideo Intelligence on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Fideo Intelligence. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace CRM Executive in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Fideo Intelligence. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Fideo Intelligence:Show us that you’ve done your homework! In your application, briefly mention what you admire about Fideo Intelligence’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Fideo Intelligence
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Fideo Intelligence will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Fideo Intelligence, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
