At a Glance
- Tasks: Lead central administration teams to deliver top-notch client service and drive positive change.
- Company: Fidelius Group, a leader in financial services with a focus on client satisfaction.
- Benefits: Enjoy competitive benefits and a supportive work environment that values your contributions.
- Other info: Great opportunities for career growth in a collaborative culture.
- Why this job: Join a dynamic team and make a real impact on client experiences in a busy setting.
- Qualifications: Experience in a similar role within Financial Services and strong leadership skills.
Fidelius Group are excited to share a new role for a Central Services Team Manager to join our growing team. In this role you will be responsible for leading the central administration teams, supporting the delivery of efficient, high-quality client service.
Your responsibilities will include:
- Working with Client Service and Commercial leaders to build a service orientated culture.
- Driving positive change while promoting seamless collaboration between teams to consistently deliver an outstanding client experience.
- Providing oversight of key platform activity, ensuring platform-related processes, controls, escalations and service issues are monitored, managed and resolved effectively to support good client outcomes and minimise operational risk.
This role is ideal for someone who enjoys working in a busy environment and has previously worked in a similar role within Financial Services. At Fidelius we pride ourselves on excellent client service through long term financial planning and we know our people are the key to our success.
If you are interested in the position please apply using the option above. We look forward to receiving your CV.
Central Services Team Manager in London employer: Fidelius
At Fidelius, we are committed to fostering a supportive and dynamic work environment where our employees can thrive. As a Compliance Manager, you will benefit from ongoing professional development opportunities, a culture that values collaboration and innovation, and the chance to make a meaningful impact in the financial planning sector. Located in a vibrant area, our team enjoys a healthy work-life balance and the satisfaction of contributing to our clients' futures while adhering to the highest compliance standards.
