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For Companies At a Glance
- Tasks: Lead global cyber operations, ensuring top-notch security and incident response.
- Company: Join a leading financial services firm with a collaborative and supportive culture.
- Benefits: Comprehensive benefits, flexible working, and a focus on your wellbeing and development.
- Other info: Opportunity to work in a fast-paced, high-pressure environment with excellent career growth.
- Why this job: Make a real impact in cyber defence while growing your career in a dynamic environment.
- Qualifications: Proven experience in cyber security operations and strong leadership skills.
The predicted salary is between 80000 - 100000 £ per year.
About The Opportunity
- Job Type: Permanent
- Application Deadline: 30 June 2026
- Department: Global Cyber Operations
- Location: Kingswood, Surrey
- Reports To: Head of Cyber Operations
- Level: 7
We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our team and feel like you’re part of something bigger.
About Your Team
The Global Cyber Defence Operations team is responsible for protecting the organisation through detection, response, and continuous improvement of cyber defence capabilities. The team operates across multiple regions, delivering 24×7 monitoring, incident response, and control assurance to safeguard clients, data, and services.
About Your Role
This role provides operational leadership across Global Cyber Defence Operations and acts as a deputy to the Head of Global Cyber Operations. You will be accountable for the effective day-to-day running of cyber defence operations globally, ensuring consistent, high-quality delivery across detection, response, and operational rigour and governance. You will lead operations across Cyber Defence Operations capability, including incident management, service quality, and third-party delivery. The role requires strong attention to detail, structured execution, and the ability to operate under pressure, particularly during cyber incidents. You will work closely with regional and functional leads to ensure clear accountability, strong collaboration, and continuous improvement across the function. This includes embedding consistent processes, improving operational metrics, and ensuring the organisation is prepared to respond effectively to cyber threats.
Key Responsibilities
- Provide operational leadership across Global Cyber Defence Operations, ensuring consistent delivery of services across regions.
- Own global SOC performance, including service quality, operational metrics, and continuous improvement.
- Lead major cyber incident execution, ensuring effective coordination, escalation, and resolution.
- Establish and maintain operational governance, including reporting, audit readiness, and control assurance.
- Drive accountability for third-party SOC and MDR providers, ensuring performance and service quality expectations are met.
- Lead and develop senior managers, supporting capability growth and succession planning.
- Improve operational processes, tooling, and workflows to enhance efficiency and effectiveness.
- Ensure clear ownership and alignment across detection, response, and supporting functions.
- Support the Head of Cyber Operations in delivering strategic objectives through operational insight and execution.
About You
You are an experienced cyber operations leader with a strong track record of running security operations at scale. You bring a structured and disciplined approach to operational delivery, with the ability to drive performance, manage complexity, and lead teams through high-pressure situations. You are comfortable operating across both tactical and strategic levels, influencing stakeholders and ensuring consistent execution across regions and teams.
Essential Skills And Experience
- Proven experience leading cyber security operations, including SOC and incident response.
- Strong experience managing and responding to major cyber incidents.
- Ability to drive operational performance using metrics, reporting, and structured governance.
- Experience managing third-party or outsourced security services.
- Demonstrated ability to lead and develop teams across multiple locations.
- Strong decision-making skills, particularly in complex or high-pressure situations.
- Ability to influence stakeholders and drive alignment across technical and business teams.
Benefits
We’ll offer a comprehensive benefits package, prioritise your wellbeing, support your development, and give you flexibility in where and when you work—finding a balance that works for all of us.
Global Cyber Operations Lead in Surrey employer: Fidelity International
Contact Detail:
Fidelity International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Cyber Operations Lead in Surrey
✨Tip Number 1
Network like a pro! Reach out to folks in the cyber operations field on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by brushing up on your incident response scenarios. Be ready to share how you've tackled major cyber incidents in the past—real-life examples will make you stand out!
✨Tip Number 3
Showcase your leadership skills! Talk about how you've developed teams and driven performance in high-pressure situations. We want to see how you can lead our Global Cyber Defence Operations.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team.
We think you need these skills to ace Global Cyber Operations Lead in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Global Cyber Operations Lead role. Highlight your leadership in cyber security operations and any major incidents you've managed.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've driven operational performance and led teams through high-pressure situations.
Showcase Your Metrics: When detailing your experience, include metrics that demonstrate your impact. Whether it's improving service quality or enhancing operational efficiency, numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups.
How to prepare for a job interview at Fidelity International
✨Know Your Cyber Operations Inside Out
Before the interview, make sure you’re well-versed in the latest trends and challenges in cyber operations. Brush up on your knowledge of SOC performance metrics, incident response strategies, and governance frameworks. This will not only show your expertise but also demonstrate your genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your decision-making skills under pressure. Think of examples from your past experiences where you successfully managed a major cyber incident or improved operational processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Showcase Your Leadership Skills
As a Global Cyber Operations Lead, your ability to lead teams is crucial. Be ready to discuss how you’ve developed and supported teams in previous roles. Highlight specific instances where you’ve driven performance and fostered collaboration across different locations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s cyber defence strategy and team dynamics. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values. It’s a great way to leave a lasting impression!