Senior Technical Manager – Enterprise Network Engineering

About the Opportunity

Job Type: Permanent

Application Deadline: 31 August 2026

Department: Enterprise Network & Multimedia Services

Location: UK, India, Dalian

Reports To: TECHNICAL ASSOCIATE DIRECTOR - ENTERPRISE NETWORK & MULTIMEDIA

Level: Grade 6

Fidelity International offers world class investment solutions and retirement expertise. As a privately owned, independent company, investment is our only business. We are driven by the needs of our clients, not by shareholders. Our vision is to deliver innovative client solutions for a better future.

Our people are passionate, engaged, smart and curious, and we give them the independence and the confidence to make a difference. While we take pride in the excellence of our investment solutions and client service, we know we can always do better. We are honest, respectful and make tough calls, challenging the status quo to achieve better outcomes through innovation. Above all else, we always put our clients first.

About your team

The position is part of the Enterprise Network & Multimedia Services (ENS) group within the Enterprise Infrastructure Services (EIS) division. EIS delivers secure, reliable, and globally accessible IT infrastructure across both on‑premises and cloud environments to support Fidelity’s applications, digital services, and dynamic working models.

ENS plays a critical role in delivering secure, scalable, and innovative network solutions that power global enterprise operations. We are a global team of 70+ professionals across the UK, Europe, India, and APAC. Historically organized by functions such as Operations, Delivery, and Engineering, ENS has evolved to embrace modern cloud technologies and Infrastructure‑as‑Code. To strengthen accountability, agility, and technical excellence, we are transitioning to an accountability‑based structure effective Q1 2026. Under this model, the team will be organized into seven technical service groups, each led by a manager who serves as both a people leader and the accountable owner for their services. These groups include Network Engineering (this role is the leader of this group), Core Network, Network Security, Traffic Gateway, End User Connectivity, Multimedia, and Common Services.

ENS is responsible for delivering consistent, secure, and compliant network and multimedia capabilities across the enterprise. Our services span a broad range of critical infrastructure, including SD‑WAN, campus and data center networking, firewalls, proxy, internet/extranet connectivity, and meeting collaboration solutions. The team is currently driving major technology transformations, including migrating from on‑premises infrastructure to cloud‑based solutions and implementing advanced network segmentation to align with the Digital Operational Resilience Act (DORA). These initiatives strengthen security, resilience, and agility in a rapidly evolving technology landscape.

Within ENS, the Network Engineering team serves as a senior technical authority, responsible for defining technical standards, shaping architecture, and driving complex solution design across multiple product groups. The team also focuses on governance and innovation, including evaluating emerging technologies and ensuring consistent implementation of best practices. Comprising approximately 6 –12 highly experienced professionals, Network Engineering works closely with both internal and external stakeholders. This includes collaboration with Enterprise Architecture, IT Security, Business Application Support, and Technology Resilience, as well as ENS product groups and product owners. Together, the team ensures that ENS solutions are robust, compliant, and aligned with enterprise-wide architecture and regulatory standards.

About your role

As a senior technical leader, you will play a pivotal role in shaping ENS’s technology direction and ensuring architectural consistency across a diverse set of network and multimedia services. You will define and enforce technical standards, guide solution design for complex multi‑domain initiatives, and act as the primary governance authority for engineering practices within ENS. Your leadership will directly influence how global network services evolve to meet the demands of cloud adoption, regulatory compliance, business needs and enterprise resilience.

In addition, this role requires strong collaboration and stakeholder engagement. You will work closely with Enterprise Architecture, IT Security, Business Application Support, Technology Resilience, external partners as well as ENS Product Groups and product owners, to deliver integrated solutions that align with enterprise‑wide architecture and compliance frameworks. You will also contribute to ENS product roadmaps, ensuring technical direction, investment priorities, and operational readiness are coherently planned and delivered.

The role also requires extensive experience in leading globally distributed teams, with more than five years of proven success managing diverse, multicultural groups across regions. The ideal candidate will demonstrate the ability to collaborate effectively within a global delivery model that relies on deep engagement from teams in the UK, India and China, ensuring seamless coordination, clear accountability and high‑quality execution across time zones and organisational boundaries.

About you

As a senior technical manager, you are expected to bring extensive experience in enterprise network architecture and engineering, with a proven record of leading large‑scale, multi‑domain migrations and delivering complex transformation programs in highly regulated environments, ideally within financial services. You should have demonstrated success in defining and executing strategic initiatives that leverage emerging technologies such as AI, cloud adoption and Infrastructure as Code (IaC) to deliver measurable business value within network and infrastructure domains. In addition, you must have substantial experience, typically eight years or more, serving as a domain or enterprise‑level architecture authority with responsibility for approving high‑complexity cross‑domain designs, establishing technical standards and enforcing architectural governance across multiple products or service areas.

The role requires a strong ability to interpret business requirements and translate them into actionable architectures, processes and technical designs. This includes shaping both high‑level and low‑level designs, establishing standards and models across the full design‑to‑deployment lifecycle, and ensuring that solutions balance functionality with resilience, security and operational efficiency. Experience in defining and implementing DevOps and automation strategies, including governance frameworks and tooling standards, and ensuring that these initiatives lead to measurable improvements in speed, reliability and cost efficiency, together with demonstrated success in cloud adoption programs, is highly desirable. The role also requires proven success in leading multi‑domain architecture initiatives that span campus, data center, cloud networking, network security and traffic management, with measurable outcomes at enterprise scale.

In addition, this role is expected to drive the deep and scalable adoption of AI technologies across the ENS organisation by embedding AI‑enabled capabilities into architecture design, operational workflows, observability, automation and service optimisation. You will champion the use of AI to enhance engineering productivity, accelerate incident detection and resolution, optimise network performance and generate data‑driven insights that improve the efficiency and resilience of end‑to‑end business processes. This includes shaping ENS’s long‑term AI strategy, defining use cases, establishing implementation standards and ensuring that AI‑driven solutions deliver measurable improvements in service quality, operational efficiency and overall business value. The role also requires hands‑on experience in architecting and delivering AI‑guided or AI‑augmented network engineering, observability or operations capabilities, with demonstrable impact on automation, reliability and efficiency.

You are expected to demonstrate deep technical expertise across enterprise networking domains, including routing, switching, data center fabrics, load balancing, network security, Zero Trust, identity-based segmentation, observability, and automation-driven operations. Strong knowledge of cloud networking, AI-assisted operations, DevOps-aligned engineering practices, and regulatory frameworks such as DORA is required. The role further expects proven leadership in coaching engineers, running architecture and design authority forums, managing vendors, and handling senior-level technical escalations. Professional certifications such as CCIE, PCNSE, CISSP, TOGAF, as well as cloud certifications like AWS Certified Solutions Architect or Microsoft Azure Network Engineer, DevOps and IaC credentials such as HashiCorp Terraform Associate or Certified Kubernetes Administrator (CKA), and AI-related certifications such as Microsoft Certified: Azure AI Engineer Associate or equivalent are highly desirable.

Your key responsibilities include:

• Technical Leadership and Governance

• Define ENS-level technical standards, reference models, and reusable patterns across campus, core/data center, cloud, and multimedia environments, ensuring alignment with resilience, security, compliance, and observability requirements.
• Lead the ENS Design Review and Design Authority process, serving as final approver for complex designs and co-approving routine designs with Enterprise Architecture and Product Groups. Maintain governance across the full design lifecycle, including decision logs and quality gates for high-level and low-level designs, testing, telemetry, and rollback planning.
• Drive multi-domain solution design for cross-product initiatives such as DORA compliance and segmentation models, while guiding Product Groups toward product-specific solutions.
• Evaluate and adopt emerging technologies in AI, cloud networking, automation, and DevOps, converting proof-of-concept outcomes into reference architectures and implementation blueprints.
• Act as senior escalation point for major incidents and participate in ENS global management on-call rotation to provide incident support and executive-level communication.
• Contribute to ENS product line roadmap planning, ensuring technical direction aligns with enterprise strategy and compliance obligations.

• Collaborate with Enterprise Architecture to align technical designs with enterprise-level strategy and long-term roadmaps.
• Work with Product Groups to support domain-specific designs, provide architectural guidance, and ensure consistent technical alignment across ENS services.
• Partner with security, resilience, and infrastructure teams to ensure solutions meet non-functional requirements, including security, compliance, observability, and operational readiness.
• Facilitate joint design reviews and maintain a collaborative culture across ENS teams, ensuring clear communication and shared ownership of outcomes.

• Manage work allocation, backlog planning, and delivery cadence for the Network Engineering team, ensuring predictable execution and high-quality outcomes.
• Build team capability through structured skills development and hands-on technical upskilling, leveraging external professional services expertise where appropriate.
• Design and maintain an ENS-level technical learning and certification plan, covering core networking, security, cloud networking, automation, observability, and compliance domains, with clear proficiency matrices and progression pathways.
• Coach and develop team members through regular 1:1s, mentoring, and targeted stretch assignments; identify and nurture high-potential employees to take on broader Network Engineering responsibilities and leadership opportunities.
• Serve as the senior technical authority for severe escalations, lead incident post‑mortems, and ensure lessons learned are embedded into standards, designs, and roadmaps.

Feel rewarded

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team.

For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.