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For Companies At a Glance
- Tasks: Lead transformation engagement strategies and drive Agile adoption across the organisation.
- Company: Join a leading financial services firm with a commitment to innovation and collaboration.
- Benefits: Comprehensive benefits, flexible working, and a focus on your wellbeing and development.
- Why this job: Make a real impact by championing Agile practices and transforming how teams work together.
- Qualifications: In-depth knowledge of Agile frameworks and strong communication skills required.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 48000 - 72000 £ per year.
About the Opportunity
Job Type: Permanent Application Deadline: 27 October 2025
Job Description
Title Senior Manager – Transformation Engagement Lead
Department CAO Operating Model Team
Location UK
Reports To GPS Operating Model Lead
Level 6
We’re proud to have been helping our clients build better financial futures for over 50 years. By working together – and supporting each other – all over the world. Join our energetic Operating Model team and feel like you’re part of something bigger.
About your team
The CAO Operating Model team is part of Fidelity’s Global Platform Solutions (GPS) business, with a vital role in supporting the design and implementation of key strategic initiatives aimed at optimizing how GPS operates. Combining key capabilities in strategy, governance, business intelligence and change delivery, we aim to drive strong accountability and work smarter to get things done more effectively. The team is helping to transform the way GPS colleagues work through facilitating cross-team collaboration, ensuring we meet customer needs, deliver our strategy, and achieve sustainable profitability, through empowered, high performing teams. To complement our busy team, we are seeking a Transformation Engagement Manager to help embed the necessary changes.
About your role
We are seeking an experienced leader to drive engagement across GPS, supporting our Agile transformation journey. This includes:
- Driving understanding of all parts of our operating model, proactively engaging with stakeholders and creating plans for effective communication, training and feedback across GPS.
- Informing the operating model design and delivery with a human‑centred approach to change management.
- Championing agility across GPS and Fidelity, acting as a role model for others.
- Partnering with key teams (e.g. Agile Coaches, Value Management Office, Design Council) for a joined‑up engagement approach and strategy leading to successful adoption of our operating model and ways of working.
Key Responsibilities
Own the Transformation Engagement Strategy
- Define and lead the Operating Model Transformation engagement strategy, working across GPS stakeholders and teams to understanding their needs, concerns and aspirations.
- Plan and organise engagement events aimed at supporting a change mindset and desired behaviours at all levels across the organisation e.g. communications, workshops, training, webinars.
- Partner with all invested teams to support an integrated training and learning approach.
- Create a feedback loop to drive the right outcomes in implementing the operating model, with informed insights to help adapt plans and modify the approach.
Inform GPS Operating Model Design
- Inform design and delivery approach for the GPS operating model, focusing on people impact, influencing decisions to enable more robust adoption.
- Provide guidance to teams on the influence of cultural aspects driving the transformation roadmap.
- Align with Learning and Development, HR, and other interested teams on organisational design and role definition.
- Define metrics to measure adoption and successes, track and report progress and risks, escalating where appropriate.
Champion GPS Agility
- Effectively communicate and advocate agreed agile principles, practices and ways of working across the organisation.
- Drive cultural change by championing an agile mindset in day‑to‑day interactions.
- Act as a change agent, driving awareness and understanding of our agile operating model and continually seek feedback to inform progress and make improvements.
About you
- In‑depth knowledge of Agile concepts and frameworks with practical experience in one or more scaled Agile approaches (Scrum of Scrums, Spotify model, LeSS, Nexus, SAFe, Scrum@Scale, etc.)
- An understanding of the skills needed in a transformation engagement role and the challenges you may face in a large, complex multi‑national organisation.
- Demonstrate hands‑on experience performing various engagement activities as a significant part of a previous role.
- Excellent communication and facilitation skills, comfortable being front and centre of discussions relating to engagement strategy.
- Strong listening and influencing skills to achieve alignment up, down and across the organization.
- Innovative and creative thinking to solve problems and get things done with the ability to break down complexity into more easily understood ideas and actions.
- Team player with the flexibility to work independently or partner with others to work across the organisation to achieve the right outcomes.
Feel rewarded
For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
As an international financial services organisation, we are in‑scope of international regulations in the way that we carry out our work. This position is involved in work that is regulated by the FCA and/or the PRA and their Individual Conduct Rules (COCON) apply to it, along with any other regulation. We provide training on COCON and how it affects our employees. More information about COCON can be found in the Employment Handbook.
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Senior Manager - Transformation Engagement Lead employer: Fidelity International
Contact Detail:
Fidelity International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager - Transformation Engagement Lead
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Senior Manager role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with Agile frameworks and transformation strategies. When you get the chance to chat with potential employers, let them see what you can bring to the table.
✨Tip Number 3
Practice makes perfect! Set up mock interviews with friends or mentors. Focus on articulating your understanding of engagement strategies and how you've successfully driven change in previous roles. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Fidelity. Let’s make it happen!
We think you need these skills to ace Senior Manager - Transformation Engagement Lead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Agile concepts and transformation engagement. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills: Since this role involves a lot of stakeholder engagement, it’s crucial to demonstrate your excellent communication and facilitation skills. Use examples from your past experiences where you’ve successfully led discussions or workshops.
Be Authentic: We love genuine candidates! Don’t be afraid to let your personality shine through in your application. Share your passion for Agile methodologies and how you’ve championed change in previous roles.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role!
How to prepare for a job interview at Fidelity International
✨Know Your Agile Stuff
Make sure you brush up on your Agile concepts and frameworks. Be ready to discuss your practical experience with different scaled Agile approaches like Scrum of Scrums or SAFe. This will show that you’re not just familiar with the theory but can apply it in real-world scenarios.
✨Engagement Strategy Insights
Prepare to talk about how you would define and lead a Transformation Engagement Strategy. Think about specific examples from your past roles where you successfully engaged stakeholders and drove change. This will demonstrate your ability to create effective communication and training plans.
✨Showcase Your Communication Skills
Since this role involves a lot of communication, practice articulating your thoughts clearly and confidently. You might be asked to facilitate a mock workshop or discussion, so being comfortable in front of others is key. Highlight your experience in leading discussions and how you’ve influenced teams in the past.
✨Feedback Loop Importance
Be ready to discuss how you would create a feedback loop to drive outcomes in implementing the operating model. Share examples of how you’ve used feedback to adapt strategies in previous roles. This shows that you value continuous improvement and are proactive in seeking insights.
