At a Glance
- Tasks: Lead global cyber operations, ensuring top-notch incident response and service quality.
- Company: Join a leading organisation dedicated to cyber defence and innovation.
- Benefits: Flexible work arrangements, comprehensive benefits, and a focus on your wellbeing.
- Other info: Dynamic team environment with opportunities for growth and development.
- Why this job: Make a real impact in cybersecurity while developing your leadership skills.
- Qualifications: Proven experience in cyber security operations and strong leadership abilities.
The predicted salary is between 80000 - 100000 £ per year.
About the Opportunity
- Job Type: Permanent
- Application Deadline: 30 June 2026
- Department: Global Cyber Operations
- Location: Kingswood, Surrey
- Reports To: Head of Cyber Operations
- Level: 7
About your team
The Global Cyber Defence Operations team protects the organisation through detection, response, and continuous improvement of cyber defence capabilities. The team operates across multiple regions, delivering 24×7 monitoring, incident response, and control assurance to safeguard clients, data, and services.
About your role
This role provides operational leadership across Global Cyber Defence Operations and acts as a deputy to the Head of Global Cyber Operations. You will be accountable for the effective day‑to‑day running of cyber defence operations globally, ensuring consistent, high‑quality delivery across detection, response, and operational rigour and governance. You will lead operations across Cyber Defence Operations capability, including incident management, service quality, and third‑party delivery.
The role requires strong attention to detail, structured execution, and the ability to operate under pressure, particularly during cyber incidents. You will work closely with regional and functional leads to ensure clear accountability, strong collaboration, and continuous improvement across the function. This includes embedding consistent processes, improving operational metrics, and ensuring the organisation is prepared to respond effectively to cyber threats.
Key responsibilities
- Provide operational leadership across Global Cyber Defence Operations, ensuring consistent delivery of services across regions.
- Own global SOC performance, including service quality, operational metrics, and continuous improvement.
- Lead major cyber incident execution, ensuring effective coordination, escalation, and resolution.
- Establish and maintain operational governance, including reporting, audit readiness, and control assurance.
- Drive accountability for third‑party SOC and MDR providers, ensuring performance and service quality expectations are met.
- Lead and develop senior managers, supporting capability growth and succession planning.
- Improve operational processes, tooling, and workflows to enhance efficiency and effectiveness.
- Ensure clear ownership and alignment across detection, response, and supporting functions.
- Support the Head of Cyber Operations in delivering strategic objectives through operational insight and execution.
About you
You are an experienced cyber operations leader with a strong track record of running security operations at scale. You bring a structured and disciplined approach to operational delivery, with the ability to drive performance, manage complexity, and lead teams through high‑pressure situations. You are comfortable operating across both tactical and strategic levels, influencing stakeholders and ensuring consistent execution across regions and teams.
Essential skills and experience
- Proven experience leading cyber security operations, including SOC and incident response.
- Strong experience managing and responding to major cyber incidents.
- Ability to drive operational performance using metrics, reporting, and structured governance.
- Experience managing third‑party or outsourced security services.
- Demonstrated ability to lead and develop teams across multiple locations.
- Strong decision‑making skills, particularly in complex or high‑pressure situations.
- Ability to influence stakeholders and drive alignment across technical and business teams.
Feel rewarded
We’ll offer a comprehensive benefits package and support your wellbeing and development. We are flexible about where and when you work, seeking a balance that works for everyone. We’re committed to making you feel motivated by the work you do and happy to be part of our team.
Global Cyber Operations Lead in Lower Kingswood employer: Fidelity International
As a Global Cyber Operations Lead, you will join a dynamic team in Kingswood, Surrey, dedicated to safeguarding clients and data through innovative cyber defence strategies. Our company fosters a collaborative work culture that prioritises employee wellbeing and development, offering flexible working arrangements and a comprehensive benefits package. With a strong focus on operational excellence and continuous improvement, we provide ample opportunities for professional growth and leadership development in the fast-evolving field of cyber security.
StudySmarter Expert Advice🤫
We think this is how you could land Global Cyber Operations Lead in Lower Kingswood
✨Tip Number 1
Network like a pro! Reach out to folks in the cyber operations field on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Showcase your skills in action! If you’ve led any projects or handled incidents, be ready to discuss them in detail during interviews. Real-life examples make you stand out.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle high-pressure situations or lead teams through crises. Practising your responses can boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join us directly.
We think you need these skills to ace Global Cyber Operations Lead in Lower Kingswood
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Global Cyber Operations Lead role. Highlight your experience in cyber security operations, incident management, and any leadership roles you've held. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your achievements in cyber operations and how you can contribute to our mission at StudySmarter.
Showcase Your Leadership Skills:Since this role involves leading teams and managing complex situations, make sure to highlight your leadership experience. We love to see how you've developed teams and driven performance in high-pressure environments.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team at StudySmarter!
How to prepare for a job interview at Fidelity International
✨Know Your Cyber Operations Inside Out
Before the interview, make sure you thoroughly understand the key responsibilities of the Global Cyber Operations Lead role. Familiarise yourself with concepts like SOC performance, incident management, and operational governance. This will help you speak confidently about how your experience aligns with their needs.
✨Prepare for High-Pressure Scenarios
Given the nature of cyber operations, be ready to discuss how you've handled high-pressure situations in the past. Think of specific examples where you led a team through a major incident or improved operational processes under tight deadlines. This will showcase your ability to perform when it matters most.
✨Showcase Your Leadership Skills
As a potential leader in cyber operations, it's crucial to demonstrate your ability to lead and develop teams. Prepare to share stories about how you've mentored others, driven accountability, and fostered collaboration across different regions. This will highlight your fit for the leadership aspect of the role.
✨Understand Their Metrics and Goals
Research the organisation's current cyber defence capabilities and any recent incidents they've faced. Be prepared to discuss how you would drive operational performance using metrics and reporting. Showing that you can align your strategies with their goals will set you apart from other candidates.
