Fidelity International is seeking a Client Support Senior Manager to oversee the Client Support team in the GPS Service Excellence Centre, directing daily workloads, performance management, and cross-functional coordination with internal stakeholders and external clients. This role involves site-based leadership, strategic change initiatives, and driving service quality across the client lifecycle.
The position requires oversight of payrolls, capacity planning, and escalation handling, with a
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Client Support Leader — Strategy, Impact & Flexibility in Kingswood employer: Fidelity International
At our London office, we pride ourselves on fostering a collaborative and supportive work culture that empowers our Equity Research Analysts to thrive. With a strong emphasis on employee development, we offer comprehensive benefits and flexible working arrangements, ensuring that you can balance your professional and personal life while contributing to meaningful investment decisions. Join us to be part of a dynamic team where your insights are valued and your growth is prioritized.
