At a Glance
- Tasks: Lead strategic initiatives in real estate investment and drive operational excellence.
- Company: Join a global leader in asset management with a commitment to inclusivity.
- Benefits: Enjoy a comprehensive benefits package, flexible working, and support for your development.
- Other info: Collaborate with diverse teams and enjoy excellent career growth opportunities.
- Why this job: Make a real impact in a dynamic environment while shaping the future of real estate.
- Qualifications: Experience in real estate investment processes and change management is essential.
The predicted salary is between 90000 - 110000 £ per year.
About the Opportunity
- Job Type: Permanent
- Application Deadline: 18 September 2026
We’re proud to have been helping our clients build better financial futures for over 50 years. By working together - and supporting each other - all over the world. So, join our team and feel like you’re part of something bigger. Our clients come from all walks of life and so do we. We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more.
As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business. We are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond.
About your team
The Asset Management CAO (Chief Administrative Officer) department provides strategic, change and administrative leadership to enable the Asset Management department to manage investment capabilities that meet client needs and deliver the investment performance clients expect. The department supports the entire investment value chain across each of the core asset classes within Asset Management – Equities, Fixed Income, Multi-Asset & Solutions, Systematic and Real Estate.
About your role
The Implementation Director, Real Estate will be part of the Asset Management CAO Team and operate as a core part of the Real Estate Leadership Team. You will work closely with the Real Estate investment team, Investment Directing, Product, FIL Platforms (our technology & operations team, including Real Estate operations) and other enterprise functions to design, implement, continuously improve and adapt the operating model to support the commercial growth of the Real Estate business. The role will ensure that client and market requirements are translated into business priorities and reflected in the development of the operating model to enable rapid, scalable growth. The aim is to develop a Real Estate business that is operationally scalable, well-governed, and delivers to client needs in a timely manner, whilst also considering operational efficiency, control and end-to-end alignment across functional areas. The role will work in close collaboration with FIL Platforms to deliver the change agenda for the Real Estate business.
Operating Model & Business Strategy
- In collaboration with the Real Estate team, FIL Platforms and other functions across Fidelity, own the strategic direction and business outcomes of the operating model for the Real Estate business aligned to the commercial strategy.
- Work in close partnership with FIL Platforms to assess current capabilities, and to redesign processes, structures and workflows.
- Align the operating model to business strategy, growth initiatives and new product launches (e.g. multi-country segregated mandate or closed end value add vehicle).
Business Transformation & Delivery
- Provide executive sponsorship and business ownership of the change portfolio, accountable for business prioritisation decisions and outcomes working in close collaboration with FIL Platforms.
- Ensure delivery of strategic initiatives, continuous improvement and BAU optimisation programmes.
- Drive execution discipline, ensuring initiatives translate into tangible business outcomes (e.g. time-to-market, launch and onboarding effectiveness, scalability, support for AUM growth etc.).
Governance, Risk & Control
- Establish clear governance structures, decision-making frameworks, and accountability models.
- Oversee board reporting, regulatory reporting, debt provider reporting and records management frameworks.
- Ensure the end-to-end business operates with robust control and compliance standards.
Data, Technology & Infrastructure
- Work with FIL Platforms to help shape & support delivery of the data strategy, data ownership models and data flows across the platform.
- Ensure alignment between business needs and technology / data capabilities.
- Work with the Real Estate business and FIL Platforms to drive simplification and optimisation of technology architecture and systems landscape.
Operational Efficiency & Performance
- Identify and deliver efficiency improvements and cost optimisation opportunities.
- Introduce KPIs and performance frameworks aligned to business objectives.
- Balance short-term BAU efficiency with long-term scalability and growth.
Third‑Party & Ecosystem Management
- Working with FIL Platforms, define and maintain clear ownership and governance across suppliers and partners to optimise value delivery.
- Working with enterprise functions oversee adherence to procurement frameworks and third-party supplier performance.
Leadership & Stakeholder Management
- Act as a senior leader partnering with: Investment (Portfolio Managers, Asset Management, ESG, Research), Investment Directing, Operations & Technology (FIL Platforms), Product / Distribution, Investment Legal, Finance & Procurement, Treasury, Risk, Compliance & Audit.
- Serve as Business Accountable Executive for change and operating model initiatives.
- Influence senior stakeholders and drive alignment across a complex, matrixed organisation.
About you
- Deep understanding of real estate investment processes, operational activities, technology and vehicle structures.
- Strong experience in operating model design, transformation, change or in COO/CAO-type roles.
- Proven track record in leading complex change programmes, working with matrixed, virtual teams and agile structures.
- Strong governance, risk, and regulatory awareness.
- Ability to operate across strategy, execution, and delivery.
- High degree of flexibility, comfortable with ambiguity and ability to operate in fast paced, changing environments.
- Excellent stakeholder management, leadership capability and ability to influence across the organisation.
Feel rewarded
For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team.
Implementation Director, Real Estate in Crowborough employer: Fidelity International
At our London office, we pride ourselves on fostering a collaborative and supportive work culture that empowers our Equity Research Analysts to thrive. With a strong emphasis on employee development, we offer comprehensive benefits and flexible working arrangements, ensuring that you can balance your professional and personal life while contributing to meaningful investment decisions. Join us to be part of a dynamic team where your insights are valued and your growth is prioritized.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Director, Real Estate in Crowborough
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Fidelity International.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Fidelity International? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Fidelity International's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Implementation Director, Real Estate in Crowborough
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Implementation Director, Real Estate role at Fidelity International, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Fidelity International
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Fidelity International operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Fidelity International. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Fidelity International.
