Head of Service Performance & Client Experience in Bristol

A leading financial services firm is seeking a Head of Service Performance Support for its Client Services team. In this role, you will oversee client service capacities and lead initiatives to enhance customer experience across multiple regions. Ideal candidates will have strong leadership experience in service environments and be adept at managing change. Responsibilities include recruitment, risk management, and performance monitoring within a client-centric culture. This position offers a permanent contract along with a comprehensive benefits package. #J-18808-Ljbffr