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For Companies At a Glance
- Tasks: Lead strategic internal communications for investment management and engage employees globally.
- Company: Fidelity International offers top-notch investment solutions, managing over $780 billion in client assets.
- Benefits: Enjoy a flexible work environment, comprehensive benefits, and support for your personal development.
- Why this job: Join a dynamic team shaping communication strategies that impact global asset management and employee engagement.
- Qualifications: Seeking experienced communications leaders with a strong background in asset management and change communications.
- Other info: This role offers the chance to influence senior leaders and drive meaningful change across the organisation.
The predicted salary is between 54000 - 84000 £ per year.
Associate Director – Investment Management & ISS Employee Communications
Associate Director – Investment Management & ISS Employee Communications
Fidelity International London, United Kingdom
Associate Director – Investment Management & ISS Employee Communications
Fidelity International London, United Kingdom
Associate Director – Investment Management & ISS Employee Communications
About the Opportunity
Job Type: Permanent
Application Deadline: 26 August 2025
Associate Director – Investment Management & ISS Employee Communications
Location: Cannon Street, London
Team: Global Communications, Investment Solutions & Services (ISS)
About Fidelity International
Fidelity International offers world-class investment solutions and retirement expertise to institutions, individuals, and their advisers, helping our clients build better futures. We manage total client assets of over US$780 billion, serving more than 2.5 million clients across Asia Pacific, Europe, the Middle East, South America, and Canada.
The Team
The Global Communications function plays a critical role in shaping and delivering Fidelity\’s reputation and strategy. We provide communications leadership across internal and external audiences, ensuring alignment, engagement and impact.
This role sits within the Investment Solutions & Services (ISS) Communications team, a globally integrated function responsible for delivering high-impact communications for Fidelity\’s investment management and client proposition businesses. The Associate Director will report to the Head of ISS Communications and work closely with colleagues across geographies and business units.
The Role
This Associate Director role is a senior strategic leadership position, accountable for the design, delivery and governance of all employee communications related to:
- Investment Management (IM) strategy, priorities and organisational transformation
- Investment Solutions & Services (ISS) proposition development, strategy and engagement
- Enterprise-wide change initiatives with material impact across the asset management business
You will act as a senior advisor and employee communications partner to the firm\’s most senior leaders. You will lead complex, cross-functional communication programmes that connect business strategy to employee engagement, ensuring clarity, alignment and momentum across Fidelity\’s global network.
This is a role for an employee communications leader with strong business acumen, deep knowledge of the asset management industry and a proven ability to drive change through influence and execution.
Key Responsibilities
- Lead strategic internal communications for Investment Management and ISS, ensuring alignment to business priorities and engagement with employees across all regions.
- Partner with the business on enterprise-level change initiatives, creating and executing communications plans that support successful transformation across investment, distribution, operations, and technology.
- Provide senior-level advisory to Investment Management leadership and cross-functional programme owners on narrative, messaging, stakeholder engagement and delivery strategy.
- Drive change communications that are timely, creative, measurable, and impact-led, designed to shift mindsets and behaviour across diverse audiences.
- Ensure end-to-end delivery across multiple workstreams by managing message cadence, stakeholder alignment, delivery channels and feedback loops.
- Build trusted relationships with senior stakeholders across asset management, global communications, change, HR, and operations functions.
- Use insight and feedback to inform and improve communications activity; establish governance routines, KPIs and engagement metrics where appropriate.
- Act as a leader within the ISS Communications team – supporting collaboration, developing best practices and mentoring junior colleagues.
Experience & Qualifications
We\’re looking for an ambitious and seasoned communications leader with:
- Strong knowledge of the asset management industry, including the client landscape and investment process.
- Extensive experience developing and delivering strategic internal communications, ideally within global financial services or complex matrix organisations.
- Strong track record in enterprise change communications, including transformation programmes, operating model changes and leadership engagement.
- Proven ability to influence at senior levels, form strong stakeholder relationships, and act as a trusted advisor to C-suite leaders.
- Excellent storytelling, writing, and editing skills, capable of creating clarity and engagement on complex and technical topics.
- A strategic mindset with an execution focus, comfortable balancing long-term planning with fast-paced delivery.
- Experience operating at scale across geographies and functions, with cultural sensitivity and adaptability.
Values and Behaviours
Our Values
- Integrity – Doing the right thing, every time and putting the client first.
- Trust – Empowering each other to take the initiative and make good decisions.
Our Behaviours
- Brave – Challenging the status quo, being accountable, and speaking up.
- Bold – Acting with conviction, encouraging diverse thinking, and keeping things simple.
- Curious – Learning to do new things in better ways and encouraging fresh thinking.
- Compassionate – Having empathy and caring for colleagues, clients, and the community.
Feel Rewarded
For starters, we\’ll offer you a comprehensive benefits package. We\’ll value your wellbeing and support your development. And we\’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It\’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
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Associate Director - Investment Management & ISS Employee Communications | London, UK employer: Fidelity International
Contact Detail:
Fidelity International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Director - Investment Management & ISS Employee Communications | London, UK
✨Tip Number 1
Familiarise yourself with Fidelity International's core values and behaviours. Understanding their commitment to integrity, trust, and compassion will help you align your communication style and approach during interviews, showcasing that you are a cultural fit for the organisation.
✨Tip Number 2
Network with current or former employees in similar roles within the asset management industry. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage during your discussions with hiring managers.
✨Tip Number 3
Stay updated on the latest trends and changes in the asset management sector. Being knowledgeable about current events and innovations will not only enhance your credibility but also allow you to contribute meaningfully to conversations about strategic internal communications during the interview process.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully led change communications in previous roles. Highlighting measurable outcomes and your ability to influence senior stakeholders will demonstrate your capability to drive impactful communications at Fidelity International.
We think you need these skills to ace Associate Director - Investment Management & ISS Employee Communications | London, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in internal communications and the asset management industry. Use specific examples that demonstrate your ability to lead change and engage employees effectively.
Craft a Compelling Cover Letter: Your cover letter should reflect your understanding of Fidelity International's values and the role's responsibilities. Discuss how your background aligns with their mission and how you can contribute to their strategic goals.
Showcase Your Storytelling Skills: In your application, emphasise your storytelling abilities. Provide examples of how you've communicated complex information clearly and engagingly, especially in previous roles related to employee communications.
Highlight Leadership Experience: Since this is a senior position, be sure to highlight any leadership roles you've held. Discuss how you've influenced stakeholders and driven communication strategies in past positions, particularly in a global context.
How to prepare for a job interview at Fidelity International
✨Understand the Company Culture
Before your interview, take some time to research Fidelity International's values and behaviours. Understanding their commitment to integrity, trust, and compassion will help you align your responses with what they value in their employees.
✨Showcase Your Strategic Mindset
As an Associate Director, you'll need to demonstrate a strategic mindset. Prepare examples from your past experiences where you've successfully led change communications or influenced senior stakeholders, highlighting your ability to connect business strategy with employee engagement.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage complex communication programmes. Think of specific situations where you've had to navigate challenges in internal communications and how you achieved successful outcomes.
✨Highlight Your Storytelling Skills
Given the importance of storytelling in this role, be ready to discuss how you've crafted compelling narratives in previous positions. Share examples of how your writing and editing skills have helped clarify complex topics and engage diverse audiences.
