Senior Security and Fire Systems Service Engineer

Senior Security and Fire Systems Service Engineer

Apprenticeship 44000 - 44000 £ / year (est.) On-site
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At a Glance

  • Tasks: Maintain and troubleshoot security and fire systems while mentoring junior engineers.
  • Company: Join a progressive, family-oriented company with a strong team culture.
  • Benefits: Competitive salary, health insurance, company vehicle, and generous leave.
  • Other info: Dynamic work environment with ongoing training and social events.
  • Why this job: Make a real impact in safety while enjoying excellent career growth opportunities.
  • Qualifications: Strong knowledge of security systems and electrical principles required.

The predicted salary is between 44000 - 44000 £ per year.

Full-time, Monday to Friday – 08:00–17:00

Greater London

Fidelity is a progressive and expanding NACOSS Gold and BAFE FIRE Gold accredited Integrated Security and Fire Systems company specialising exclusively in commercial applications. As part of the Ranger Group, Fidelity benefits from the strength, stability and forward-thinking culture of a wider organisation that genuinely values its people. The Ranger Group places employee wellbeing, development and long-term career growth at the heart of its business, and this ethos is deeply embedded within Fidelity’s own team culture. This is an excellent opportunity to join a friendly, motivated and supportive team with a strong family ethos and outstanding progression opportunities.

Fidelity’s core services include:

  • Access Control
  • Video Surveillance Systems
  • Audio/Video Entryphone
  • Intruder Alarms
  • IP-Based Systems
  • Fire Alarms
  • Smoke Vents
  • Emergency Lighting
  • Gate Automation
  • Door Automation

Key Responsibilities

  • Carry out corrective maintenance, including fault finding, troubleshooting and achieving first-time fixes wherever possible
  • Complete remedial works and small installation tasks
  • Perform preventative maintenance across a range of systems
  • Liaise professionally with clients while on site
  • Work with monitored systems in coordination with our Alarm Receiving Centre
  • Represent Fidelity and the Ranger Group as a professional ambassador in the field
  • Complete all site and electronic documentation accurately and promptly
  • Demonstrate strong technical knowledge across all relevant disciplines
  • Participate in ongoing internal and external training covering technical, regulatory and health and safety requirements
  • Provide mentorship and support to junior engineers and apprentices
  • Take part in the out-of-hours on-call rota

Key Skills & Experience

  • Strong industry knowledge across integrated Security and Life Safety Systems
  • Excellent understanding of electrical principles
  • Proven problem-solving and fault-finding ability
  • Solid knowledge of relevant regulations and standards

Personal Attributes

  • Confident communicator with customers and colleagues
  • Multi-disciplined engineer with a proactive approach
  • Strong time-management and organisational skills
  • Comfortable working autonomously and supervising others
  • Motivated, reliable and able to use initiative
  • Competent with Microsoft Office and networked/IP-based systems

Salary & Benefits

  • £42,000 – £46,000, depending on skills and experience
  • Company vehicle and fuel card
  • Participation in on-call rota (approx. 1 week in 6)
  • £385/week standby payment
  • £90 for travel to site and first hour on site
  • Standard overtime rate for subsequent hours
  • Paid overtime at 1.5x standard hourly rate
  • Company private health insurance scheme (employees and families)
  • Pension scheme
  • Company mobile, tablet and laptop
  • Full uniform including PPE
  • All specialist tools provided
  • 25 days annual leave plus Bank Holidays (plus chance to buy 5 extra)
  • Staff social events
  • Ongoing training and genuine progression opportunities
  • Field engineers work primarily within Greater London, with most sites inside the M25

As an equal opportunities employer, RangerFS is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Ranger.

Senior Security and Fire Systems Service Engineer employer: Fidelity Integrated Systems

Fidelity Integrated Systems is an exceptional employer, offering a dynamic work environment in Greater London where innovation meets dedication. With competitive salaries and a comprehensive benefits package, employees are supported in their professional growth through ongoing training and development opportunities. The company fosters a collaborative culture that values communication and teamwork, making it an ideal place for those seeking meaningful and rewarding careers in the security and fire systems industry.

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Contact Details:

Fidelity Integrated Systems Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Security and Fire Systems Service Engineer

✨Get Familiar with Industry Trends

Stay updated with the latest in security services. Follow industry news and subscribe to newsletters from security bodies — this knowledge can really impress during conversations with potential employers like Fidelity Integrated Systems.

✨Connect with Local Security Networks

Join local security associations or attend community events if you can. Meeting professionals already in the field can open doors that applications sometimes can’t. Their insider tips could direct you to opportunities at places like Fidelity Integrated Systems.

✨Show Off Practical Skills

As you apply for your apprenticeship, think of ways to demonstrate your hands-on skills. Consider volunteering for community security projects or joining relevant workshops. This proactive approach showcases your commitment and could make you stand out while applying.

✨Leverage Our Website for Applications!

Don’t miss out on the chance to apply directly through Fidelity Integrated Systems's website! We often have apprenticeship openings that aren't listed elsewhere, so keep checking in — you might just find the perfect opportunity before anyone else does!

We think you need these skills to ace Senior Security and Fire Systems Service Engineer

Fault Finding
Troubleshooting
Preventative Maintenance
Technical Knowledge of Security Systems
Electrical Principles
Problem-Solving Skills
Knowledge of Regulations and Standards

Some tips for your application 🫡

Show Off Your Security Awareness:When applying for a security-services apprenticeship, it's crucial to highlight any previous experience or training related to safety and security. Did you complete any relevant courses or have a job where you had to be security-conscious? Mention those details to show us you’re serious about the field!

Certifications Matter!:If you've got any security-related certificates, like first aid or health and safety qualifications, make sure they’re front and centre in your CV. These can really set you apart from other candidates in the field of security services, especially for an apprenticeship where we’re looking for potential and dedication.

Why This Role? Let Us Know!:In your cover letter, it’s super important to convey why you want to dive into the security services industry through this apprenticeship at Fidelity Integrated Systems. Talk about what excites you about the role and how it lines up with your career goals. We love to see passion and eagerness to learn!

Be Clear About Availability:Since this is an apprenticeship, we’ll want to know how much time you can dedicate to training and work. In your application, clearly outline your availability. We're all about finding the right fit, so let us know if you have any other commitments or if you're flexible!

How to prepare for a job interview at Fidelity Integrated Systems

✨Show Your Awareness of Security Protocols

Brush up on the latest security protocols and regulations in the industry. We suggest familiarising yourself with terms like risk assessment and emergency response plans, as you might be asked to discuss how you'd handle various scenarios during your interview.

✨Demonstrate Your Communication Skills

In security services, being able to communicate effectively is crucial. During your interview, make sure to highlight your ability to work with a team and handle conflicts calmly. Maybe prepare a couple of examples where you’ve diffused a potentially tense situation.

✨Be Ready for Practical Scenarios

Expect some situational questions where you'll need to think on your feet. The interviewer might pose a scenario, like how you would react to an emergency situation. Practising your responses to these types of questions can really showcase your readiness for the role.

✨Highlight Your Willingness to Learn

Since it's an apprenticeship, showing that you're eager to learn and grow in the field is key. We recommend mentioning specific aspects of security services that excite you, whether it's technology, safety regulations, or customer service. This can really make you stand out as a motivated candidate!