At a Glance
- Tasks: Maintain and troubleshoot security and fire systems while mentoring junior engineers.
- Company: Join a progressive, family-oriented company with a strong team culture.
- Benefits: Competitive salary, health insurance, company vehicle, and generous leave.
- Other info: Dynamic work environment with ongoing training and social events.
- Why this job: Make a real impact in safety while enjoying excellent career growth opportunities.
- Qualifications: Strong knowledge of security systems and electrical principles required.
Full-time, Monday to Friday – 08:00–17:00
Greater London
Fidelity is a progressive and expanding NACOSS Gold and BAFE FIRE Gold accredited Integrated Security and Fire Systems company specialising exclusively in commercial applications. As part of the Ranger Group, Fidelity benefits from the strength, stability and forward-thinking culture of a wider organisation that genuinely values its people. The Ranger Group places employee wellbeing, development and long-term career growth at the heart of its business, and this ethos is deeply embedded within Fidelity’s own team culture. This is an excellent opportunity to join a friendly, motivated and supportive team with a strong family ethos and outstanding progression opportunities.
Fidelity’s core services include:
- Access Control
- Video Surveillance Systems
- Audio/Video Entryphone
- Intruder Alarms
- IP-Based Systems
- Fire Alarms
- Smoke Vents
- Emergency Lighting
- Gate Automation
- Door Automation
Key Responsibilities
- Carry out corrective maintenance, including fault finding, troubleshooting and achieving first-time fixes wherever possible
- Complete remedial works and small installation tasks
- Perform preventative maintenance across a range of systems
- Liaise professionally with clients while on site
- Work with monitored systems in coordination with our Alarm Receiving Centre
- Represent Fidelity and the Ranger Group as a professional ambassador in the field
- Complete all site and electronic documentation accurately and promptly
- Demonstrate strong technical knowledge across all relevant disciplines
- Participate in ongoing internal and external training covering technical, regulatory and health and safety requirements
- Provide mentorship and support to junior engineers and apprentices
- Take part in the out-of-hours on-call rota
Key Skills & Experience
- Strong industry knowledge across integrated Security and Life Safety Systems
- Excellent understanding of electrical principles
- Proven problem-solving and fault-finding ability
- Solid knowledge of relevant regulations and standards
Personal Attributes
- Confident communicator with customers and colleagues
- Multi-disciplined engineer with a proactive approach
- Strong time-management and organisational skills
- Comfortable working autonomously and supervising others
- Motivated, reliable and able to use initiative
- Competent with Microsoft Office and networked/IP-based systems
Salary & Benefits
- £42,000 – £46,000, depending on skills and experience
- Company vehicle and fuel card
- Participation in on-call rota (approx. 1 week in 6)
- £385/week standby payment
- £90 for travel to site and first hour on site
- Standard overtime rate for subsequent hours
- Paid overtime at 1.5x standard hourly rate
- Company private health insurance scheme (employees and families)
- Pension scheme
- Company mobile, tablet and laptop
- Full uniform including PPE
- All specialist tools provided
- 25 days annual leave plus Bank Holidays (plus chance to buy 5 extra)
- Staff social events
- Ongoing training and genuine progression opportunities
- Field engineers work primarily within Greater London, with most sites inside the M25
As an equal opportunities employer, RangerFS is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Ranger.
Senior Security and Fire Systems Service Engineer employer: Fidelity Integrated Systems
Fidelity, as part of the Ranger Group, is an exceptional employer that prioritises employee wellbeing and career development within a supportive and family-oriented culture. With a strong focus on training and progression opportunities, employees can thrive in their roles while enjoying competitive benefits such as private health insurance, generous annual leave, and a company vehicle. Working primarily in Greater London, Fidelity offers a dynamic environment where your contributions are valued and recognised.
Contact Details:
Fidelity Integrated Systems Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Security and Fire Systems Service Engineer
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✨Directly Apply to Fidelity Integrated Systems
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We think you need these skills to ace Senior Security and Fire Systems Service Engineer
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Fidelity Integrated Systems. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Fidelity Integrated Systems.
How to prepare for a job interview at Fidelity Integrated Systems
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Fidelity Integrated Systems.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Fidelity Integrated Systems.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Fidelity Integrated Systems.
