Customer Marketing Manager Apply now

Customer Marketing Manager

Chelmsford Full-Time 43200 - 72000 ÂŁ / year (est.)
Apply now
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At a Glance

  • Tasks: Be the go-to person for building relationships and creating standout marketing campaigns.
  • Company: Join a team that brings premium brands to life in retail and online spaces.
  • Benefits: Enjoy a fast-paced, fun environment with delicious perks and room for growth.
  • Why this job: This role offers creativity, strategy, and the chance to make an impact in a dynamic industry.
  • Qualifications: 5+ years in FMCG with expertise in trade or customer marketing; retail experience is a must.
  • Other info: Tasting products is part of the job—who wouldn’t love that?

The predicted salary is between 43200 - 72000 ÂŁ per year.

We’re searching for a Customer Marketing Manager to bring our client’s premium brand to life wherever shoppers crave affordable, delicious indulgences—whether it’s on the shelves, online, or anywhere in between . What’s the Gig? Here’s the deal: you’ll be the go-to person for building awesome relationships with retail partners and making sure our clients products grab all the attention they deserve (because they’re just that good). Your Responsibilities: Retailer Relationship Guru: Develop and maintain outstanding relationships with retailers and media partners to create standout activations. Shopper Marketing Pro: Lead the shopper marketing calendar, delivering impactful campaigns in-store and online. Data-Driven Strategist: Use tools like Citrus Ads, Kantar, Nielsen, IRI , and more to uncover insights and craft winning strategies. Creative Collaborator: Work closely with internal teams and agencies to produce premium marketing assets, from eye-catching POS displays to trade communications. Performance Evaluator: Track campaign success, adjust for better outcomes, and always look for ways to improve. Retailer Mindset Advocate: Understand retailer challenges and bring creative, tailored solutions to the table. Category Captain: Keep an eye on the competition and market trends, making sure your strategies are always one step ahead. What We’re Looking For: We need more than just experience—we’re after someone who’s driven, passionate, and thrives in a fast-paced environment. Here’s what makes you perfect for the role: Relationship-Driven: You’re a natural at building trust and rapport, both internally and externally. Retail-Minded: You get how retailers think and can align strategies to meet their goals while driving growth for the brand. Strategic & Creative: You can think big-picture while nailing the details that make a campaign successful. Adaptable & Resilient: Fast-paced environments don’t phase you; they excite you. Results-Oriented: You measure success, celebrate wins, and constantly aim higher. The Essentials: Experience: At least 5 years in FMCG, with a track record of success in trade or customer marketing roles. Skills: Proficiency with tools like Citrus Ads, Kantar, Nielsen, IRI, and experience with UK retail. Mindset: A team player with a collaborative approach, but confident managing your own responsibilities. What You’ll Love: Fast, Fun, & Flexible: Work with a team that’s passionate about what they do—and never afraid to have a little fun along the way. Room to Grow: This role is all about learning, creating, and developing your career to the next level. Quality Premium Product: An uncompromising focus on a luxurious taste and quality using high-quality ingredients Delicious Perks: Get up close and personal with the products—and yes, tasting is part of the job Sound Like You? Let’s make magic happen.

Customer Marketing Manager employer: Fidelis Partners

At our company, we pride ourselves on being an exceptional employer that fosters a fast-paced, fun, and flexible work environment. As a Customer Marketing Manager, you'll not only have the opportunity to build meaningful relationships with retail partners but also enjoy ample room for personal and professional growth while working with premium products that excite both you and our customers. Join us to be part of a passionate team that values creativity, collaboration, and a commitment to excellence in everything we do.
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Contact Detail:

Fidelis Partners Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Marketing Manager

✨Tip Number 1

Network with professionals in the FMCG sector, especially those who have experience in customer marketing. Attend industry events or webinars to connect with potential colleagues and learn more about the latest trends.

✨Tip Number 2

Familiarize yourself with the tools mentioned in the job description, like Citrus Ads and Nielsen. Consider taking online courses or tutorials to enhance your skills and demonstrate your commitment to data-driven strategies.

✨Tip Number 3

Research our company’s current partnerships and marketing campaigns. Understanding our brand's positioning will help you tailor your approach and show how you can contribute to building strong retailer relationships.

✨Tip Number 4

Prepare examples of past successful campaigns you've led, focusing on your strategic thinking and creativity. Be ready to discuss how you measured success and adapted strategies based on performance metrics.

We think you need these skills to ace Customer Marketing Manager

Relationship Management
Shopper Marketing
Data Analysis
Campaign Management
Creative Collaboration
Performance Tracking
Retail Strategy
Market Trend Analysis
Adaptability
Results Orientation
FMCG Experience
Proficiency in Citrus Ads, Kantar, Nielsen, IRI
Team Collaboration
Strategic Thinking

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in FMCG and customer marketing. Emphasize your relationship-building skills and any successful campaigns you've led.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the brand. Share specific examples of how you've developed retailer relationships and delivered impactful marketing strategies.

Showcase Your Data Skills: Mention your proficiency with tools like Citrus Ads, Kantar, Nielsen, and IRI. Provide examples of how you've used data to drive marketing decisions and improve campaign outcomes.

Demonstrate Adaptability: Highlight experiences where you've thrived in fast-paced environments. Discuss how you’ve adapted strategies based on market trends or retailer feedback to achieve better results.

How to prepare for a job interview at Fidelis Partners

✨Showcase Your Relationship Skills

Since building relationships with retailers is key, come prepared with examples of how you've successfully developed partnerships in the past. Highlight your ability to create trust and rapport, as this will resonate well with the interviewers.

✨Demonstrate Your Data Savvy

Be ready to discuss your experience with tools like Citrus Ads, Kantar, Nielsen, and IRI. Share specific instances where you used data to drive marketing strategies or improve campaign performance, showcasing your analytical skills.

✨Emphasize Your Creativity

Prepare to talk about campaigns you've led that required both strategic thinking and creative execution. Bring examples of marketing assets you've produced, and explain how they contributed to the overall success of a project.

✨Exhibit Your Adaptability

In a fast-paced environment, adaptability is crucial. Share stories that illustrate how you've thrived under pressure or adapted to changing circumstances, demonstrating your resilience and proactive mindset.

Customer Marketing Manager
Fidelis Partners Apply now
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