At a Glance
- Tasks: Lead global executive engagement strategies and build relationships with C-suite executives.
- Company: FICO, a leading global analytics software company transforming decision-making.
- Benefits: Competitive salary, inclusive culture, professional development, and work/life balance.
- Other info: Join a diverse team committed to innovation and collaboration.
- Why this job: Make a real impact in a fast-growing tech field while developing your career.
- Qualifications: Experience in B2B marketing and executive engagement, strong communication skills.
The predicted salary is between 90000 - 110000 £ per year.
FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfil your career potential!
As Director of Executive Programs & Global Engagement, you will own and lead FICO's global strategy for C-suite relationship building, executive engagement, and VIP customer programs. This is a senior, highly visible role sitting at the intersection of marketing, sales, and executive leadership, with a mandate to deepen FICO's relationships with the most senior decision-makers at our most strategic accounts worldwide.
You will design and execute programs that introduce FICO to new executive audiences and strengthen existing C-suite relationships, owning global executive events, VIP sponsorship programs, Customer Advisory Boards (CABs), executive briefings, and thought leadership initiatives. You will lead and develop a growing team, initially two interns based in India and EMEA, with the expectation both may convert to full-time roles as the team scales, coaching and mentoring while driving world-class program execution.
What You’ll Contribute
- Define and lead FICO’s global executive engagement strategy, building a structured framework to identify, target, and engage C-suite executives across strategic accounts in EMEA, LAC, APAC, and the Americas.
- Own FICO’s global portfolio of VIP customer programs, executive sponsorships, and high-touch experiences, including executive dinners, roundtables, Customer Advisory Boards, Innovation Days, and bespoke customer summits.
- Design and execute Customer Advisory Board (CAB) programs globally, managing nominations, agendas, facilitation, and follow-through.
- Build and manage a global executive engagement calendar, partnering with Sales, Customer Success, and field marketing to align engagement with pipeline, retention, and account plans for FICO’s top 20–30 strategic accounts.
- Manage global event and sponsorship budgets, ensuring efficient allocation and demonstrable return on investment.
- Oversee the development of executive-facing thought leadership content, including the global executive newsletter, briefing materials, CAB presentations, and event content.
- Define KPIs and measurement frameworks for executive engagement and sponsorship ROI, using Salesforce to track engagement and reporting quarterly to senior leadership.
- Lead, coach, and develop the Executive Programs team, building scalable processes and playbooks that enable consistent, high-quality execution across regions.
What We’re Seeking
- Demonstrated ability to develop and execute global executive engagement or customer marketing strategies in a B2B enterprise environment, with clear evidence of business impact.
- Significant experience leading C-suite engagement programs, VIP customer initiatives, executive events, and sponsorship programs at scale, ideally within a global technology or financial services organization.
- Strong understanding of B2B marketing principles, with experience partnering with Sales and Customer Success to drive pipeline, retention, and account growth through executive engagement.
- Exceptional interpersonal skills, with the ability to engage credibly with C-suite executives and senior stakeholders across cultures and time zones.
- Outstanding written and verbal communication skills, with the ability to craft and oversee executive-level content and messaging.
- Strong analytical mindset, comfortable using CRM and campaign data to measure program effectiveness and drive continuous improvement.
- Proven ability to manage multiple complex, high-priority global programs simultaneously, meeting deadlines and maintaining quality under pressure.
- Experience managing and developing team members, with a genuine commitment to coaching talent and building inclusive, high-performing teams.
- Bachelor’s degree in Marketing, Business, Communications, or a related field; familiarity with account-based marketing, Salesforce CRM, and tools such as Asana, Tableau, and Seismic is a plus, along with hands-on experience in executive event production and agency management.
Our Offer to You
- An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
- The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
- Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognised for doing so.
- An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimisation, and much more.
FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, colour, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Director, Executive Programs & Global Engagement employer: FICO
FICO is an exceptional employer that fosters a dynamic and inclusive work culture, where your contributions directly impact the success of businesses globally. With a strong commitment to employee growth, competitive compensation, and a people-first environment, you will have the opportunity to develop your career in the fast-paced field of Big Data analytics while enjoying a healthy work/life balance. Join us in our mission to leverage data and AI to transform decision-making across various industries, all while being part of a supportive team that values your unique strengths.
StudySmarter Expert Advice🤫
We think this is how you could land Director, Executive Programs & Global Engagement
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for FICO and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like FICO are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with FICO on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at FICO. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Director, Executive Programs & Global Engagement
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit FICO. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of FICO:Show us that you’ve done your homework! In your application, briefly mention what you admire about FICO’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at FICO
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at FICO will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At FICO, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
