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For Companies At a Glance
- Tasks: Lead and mentor a team while driving sales growth and operational excellence.
- Company: Join FICO, a global leader in analytics software with a vibrant culture.
- Benefits: Competitive salary, inclusive culture, work/life balance, and professional development opportunities.
- Why this job: Make a real impact in the fast-paced world of Big Data analytics.
- Qualifications: Experience in sales operations, team management, and proficiency in Salesforce.
- Other info: Dynamic environment with opportunities for career growth and learning.
The predicted salary is between 43200 - 72000 £ per year.
FICO (NYSE: FICO) is a leading global analytics software company. Join our world-class team and fulfil your career potential. The Field Operations team supports our sales organization in driving growth and success. As a Director of Field Operations, you will be at the heart of our software business and a key part of our EMEA Sales Leadership team, managing and mentoring a team while developing and implementing processes to keep the business running smoothly and navigate diverse challenges.
What You Will Contribute
- Cross-team collaboration: operational support for the EMEA Direct Sales organization, working with Sales, Marketing, Finance, Legal, and Product.
- Prioritise and orchestrate strategic initiatives to drive growth and improve performance (e.g., pipeline quality, forecasting accuracy, sales cycle efficiency, account planning and reviews).
- Leading the operating cadence across EMEA: quarterly business reviews, talent and headcount reviews, forecasting updates, pipeline reviews, customer success reviews, quarter-end activities, and business updates.
- Regional strategic planning: market analysis, territory and resource planning, compensation design, quota setting, enabling Sales to achieve corporate targets.
- Tracking KPIs and building reporting frameworks to enhance pipeline visibility, monitor sales performance, and provide senior leadership with actionable insights for strategic planning.
- Ensuring data integrity and hygiene to enable reliable reporting and effective decision-making.
- Sales team support and enablement: problem solving to maintain deal momentum and providing comprehensive operational support to sales, reducing noise that distracts from selling.
- Leading the forecasting process in collaboration with sales leadership: qualifying deals (MEDDPICC framework as a guide), monitoring milestones, and tracking deal and forecast movements.
What We Are Seeking
- In-depth knowledge of Salesforce systems and sales processes to identify bottlenecks, solve business problems, and uncover opportunities for improvement and efficiency.
- A positive attitude with eagerness to execute beyond expectations.
- Proven ability to collaborate within a team to solve business problems and earn the respect and trust of others.
- Professionalism and urgency in delivering high performance under pressure in a fast-paced, high-volume, transformational environment.
- Critical thinking to promote accuracy, identify trends, and recommend decisions aligned with corporate initiatives.
- Excellent verbal and written communication skills for diverse audiences at all levels.
- Proficiency in Microsoft Office to create leadership presentations or briefing documents.
- Significant experience in software sales/revenue operations and sales compensation, or finance.
- Experience managing a team.
- Based in a location accessible to London Office.
Our Offer to You
- An inclusive culture reflecting core values: Act Like an Owner, Delight Our Customers, and Earn the Respect of Others.
- Opportunity to make an impact and develop professionally by leveraging your strengths and participating in valuable learning experiences.
- Highly competitive compensation, benefits and rewards programs that recognise and reward performance.
- An engaging, people-first environment offering work/life balance, employee resource groups, and social events.
Why Make a Move to FICO?
At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today—Big Data analytics. You’ll help businesses use data to improve decisions through advances in artificial intelligence, machine learning, optimisation, and more.
FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each opportunity. We are an equal employment opportunity employer and provide opportunities regardless of race, colour, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We encourage you to apply even if you do not meet every qualification, as strengths in other areas may be equally effective.
Information submitted with your application is subject to the FICO Privacy policy. Learn more at www.fico.com/Careers.
Sales Operations Director in City of London employer: FICO
Contact Detail:
FICO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Director in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the software space. We want you to walk in feeling confident and ready to show how you can contribute to their success!
✨Tip Number 3
Practice your pitch! You should be able to clearly articulate your experience and how it aligns with the role of Sales Operations Director. We recommend rehearsing with a friend or in front of a mirror to nail down your delivery.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar. And remember, apply through our website for the best chance at landing that role!
We think you need these skills to ace Sales Operations Director in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Operations Director role. Highlight your experience with Salesforce systems and sales processes, as well as any leadership roles you've held. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your collaborative spirit and problem-solving skills, as these are key for us.
Showcase Your Achievements: When detailing your past experiences, focus on specific achievements that demonstrate your ability to drive growth and improve performance. Use metrics where possible to show how you've made an impact in previous roles—numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining our team at FICO!
How to prepare for a job interview at FICO
✨Know Your Numbers
As a Sales Operations Director, you'll need to be comfortable with data. Brush up on key metrics like pipeline quality and forecasting accuracy. Be ready to discuss how you've used data to drive decisions in your previous roles.
✨Showcase Your Leadership Skills
This role involves managing and mentoring a team, so highlight your leadership experience. Prepare examples of how you've successfully led teams through challenges and improved performance. Make sure to convey your positive attitude and collaborative spirit.
✨Understand the MEDDPICC Framework
Familiarise yourself with the MEDDPICC framework as it’s crucial for qualifying deals. Be prepared to discuss how you’ve applied this or similar frameworks in past roles to enhance deal momentum and forecasting accuracy.
✨Communicate Clearly and Confidently
Excellent communication skills are a must for this position. Practice articulating your thoughts clearly, especially when discussing complex topics like sales processes or operational strategies. Tailor your language to suit diverse audiences, from sales teams to senior leadership.
