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- Tasks: Support IT users across the UK and Ireland with software installation and troubleshooting.
- Company: Join Fichtner Consulting Engineers, a diverse and inclusive tech company.
- Benefits: Competitive salary, hybrid working, training opportunities, and social events.
- Why this job: Gain hands-on IT experience while making a difference in a supportive team.
- Qualifications: NVQ Level 3 in IT and prior IT support experience required.
- Other info: Enjoy career growth and a vibrant workplace culture.
The predicted salary is between 30000 - 42000 £ per year.
Based from Stockport OfficeReporting to Team LeaderPermanent, full-time employment
Who are we?
Fichtner is global engineering consultancy established in 1922 with over 2000 employees over 170 countries. Within the UK and Ireland our engineers and consultants are involved in some of the most innovative energy projects across the UK providing design, intellectual, and engineering services to developers, investors, owners, and operators. Projects in development, construction, or operation in the UK and Ireland, include more than:
- 60 major thermal power plants, across the waste, biomass, and conventional power sectors
- 10 GWh of battery storage
- 5 GW of solar
- 7 GW of on-shore and off-shore wind
- 5 GWh of pumped storage hydro projects
- 20 carbon capture projects, aiming to capture and permanently sequestrate more than 5 million tonnes of CO 2 per annum
We are looking to engage an IT Assistant on a fixed term basis for a 12-month period. You should have prior general IT support experience (inc. the building of PC hardware) and will be based at our Stockport office supporting our user base of 200+ people across the UK and Ireland. It is envisaged that this role will commence in October 2025.
What we are looking for:
- An NVQ Level 3 in IT or General Computing
- Prior experience with IT support
- Prior experience with business administration
- A responsive and enthusiastic personality
- Routinely respects and understands data confidentiality and corporate IT security
- Shows a commitment to their own continued learning and development
The role will involve:
- Installing and removing software
- Assist with the procurement of IT hardware and software
- Basic technical troubleshooting for all IT users in the UK and Ireland including our construction site-based individuals, working alongside other senior team members to resolve basic queries
- Assist with the build/configuration of new laptops and mobile phones
- Any other reasonable IT tasks
What you can expect from us:
At Fichtner we greatly value our employees and offer a flexible approach to the working environment. We have a team of mental health first aiders and wellbeing champions on hand for support and provide the opportunity for our staff to give back to our local community, through charitable events, STEM, and community work experience. We operate with the mantra that we all look out for each other, making sure we continually review our working practices to create the best experience for all. As part of the team, you can expect:
- A competitive salary with a leading bonus scheme of up to 20% of salary
- Hybrid working with modern easy access offices
- Opportunity to purchase company shares after a qualifying period
- Significant training, development, and career growth opportunities
- Financial support with professional fees/memberships
- Company electrical vehicle car leasing scheme
- Private medical & life assurance
- Cycle to work scheme
- Fitness trainer provided every week for group boot camps
- Team and company social events, including a family barbecue, Christmas Party, and team activities
- Milestone scheme celebrating years spent as part of the Fichtner team!
If you are interested in applying for this role, please emailrecruitment@fichtner.co.uk with your CV and a brief cover letter to introduce yourself and let us know why you are a good for fit us.
When sending over your CV, please take a moment to review ourprivacy statement regarding how we process your personal data within our recruitment process.
Fichtner Consulting Engineers is committed to eliminating discrimination and encouraging diversity amongst our workforce. Our aim is that our workforce will be truly representative of all sections of society and that each employee feels respected and able to give of their best every day.
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IT Assistant (Maternity Leave Cover) employer: Fichtner Consulting Engineers Ltd
Contact Detail:
Fichtner Consulting Engineers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Assistant (Maternity Leave Cover)
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know someone at Fichtner. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. Think about how you’d troubleshoot issues or assist users. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your enthusiasm! When you get the chance to speak with the team, let your passion for IT and helping others shine through. A positive attitude can make a huge difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Fichtner.
We think you need these skills to ace IT Assistant (Maternity Leave Cover)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Assistant role. Highlight your relevant experience, especially in IT support and hardware building, so we can see how you fit right into our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Introduce yourself and explain why you're the perfect fit for us. Be enthusiastic and show us your personality – we love that!
Show Off Your Communication Skills: Effective communication is key in this role. Use clear and concise language in your application to demonstrate your ability to communicate well with our user base across the UK and Ireland.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Fichtner Consulting Engineers Ltd
✨Know Your Tech
Brush up on your IT support knowledge, especially around building PC hardware and troubleshooting. Be ready to discuss specific examples from your past experience where you successfully resolved technical issues.
✨Show Enthusiasm
Fichtner is looking for a responsive and enthusiastic personality. During the interview, express your passion for IT and your eagerness to help users. A positive attitude can make a big difference!
✨Prepare for Teamwork Questions
Since you'll be working with a team to resolve queries, think of examples that showcase your ability to collaborate effectively. Be prepared to discuss how you’ve worked with others in previous roles to achieve common goals.
✨Understand Data Confidentiality
Fichtner values data confidentiality and corporate IT security. Familiarise yourself with best practices in these areas and be ready to discuss how you’ve handled sensitive information in the past.
