Fibrus is seeking an experienced NOC professional to be the first point of contact for technical support, resolving faults and outages for our customers. You will support the installations team in FTTP deployments and own incidents from start to resolution.
You will troubleshoot end user faults, manage critical alarms, and coordinate with cross-functional teams while maintaining SLAs. Mentoring colleagues and contributing to NOC projects are key parts of the role.
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NOC Specialist β Fault & Outage Resolution Pro employer: fibrus
At Hyperfast, we pride ourselves on being an exceptional employer, offering a dynamic work culture that values diversity and promotes equality. Our commitment to employee growth is evident through our supportive environment, where team members are encouraged to develop their skills in the fast-paced telecoms sector. Located in a vibrant area, we provide flexible working options and a collaborative atmosphere, making us an attractive choice for those seeking meaningful and rewarding employment.