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- Tasks: Supervise a team, manage workloads, and ensure timely installations for customers.
- Company: Join Hyperfast, a dynamic company committed to diversity and equality.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Lead a team in a fast-paced environment and make a real impact.
- Qualifications: Strong leadership skills and experience in managing diverse workloads.
- Other info: Flexible working options available; we value diversity and inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
As Fibrus continue to grow, we are seeking an experienced Supervisor to oversee the coordination of our installations. This is a busy and diverse office-based role, supporting the Head of Resource daily and managing the team workload to ensure all installations are coordinated in a timely and accurate manner for our customers.
WHAT WILL YOU BE DOING?
- Supervise a team of Coordinators, delegating workload daily for Northern Ireland and Great Britain installations
- Plan and delegate daily duties to the team including updating trackers, reviewing jobs, routing of work, raising service calls, dealing with incoming and outgoing calls and handling any customer queries or complaints
- Co-ordination and delivery of Installs enabling activities i.e. poling and civils
- Supporting the team with daily jeopardy management of any jobs at risk
- Responsible for managing the team schedules
- Ensure installation workloads are managed in line with service level agreements and stringent timeframes
- Compile daily and weekly reports on install/contractor performance
- Create bespoke reports
- Mitigation and escalation as required for issues affecting performance
WHAT WILL YOU BRING?
- Demonstrable skills in managing a diverse workload
- Able to prioritise workloads across a team within KPIs/SLAs
- A strong leader with previous people management experience
- IT literate including MS Excel, Powerpoint and the ability to analyse and report on data
- Strong communication skills, able to liaise with internal colleagues, external stakeholders and customers
- Telecoms or construction experience is ideal but not essential
HOW TO APPLY
At Hyperfast, we recognise the positive value of diversity, promote equality and challenge unfair discrimination. We are an equal opportunities employer and always aim to recruit the person who is most suited to the job, welcoming people of all backgrounds. We particularly encourage applications from women, under-represented genders, individuals with disabilities, and under-represented ethnicities. We’re happy to discuss flexible working - there is no obligation to raise this at the application stage but if you wish to do so, you are welcome to.
All offers of employment with Hyperfast will be subject to the satisfactory completion of pre-employment checks which may include all or some of the following: references, right to work, criminal record history, professional qualifications.
Workflow and Allocation Manager in Belfast employer: fibrus
Contact Detail:
fibrus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workflow and Allocation Manager in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecoms or construction sectors. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team management and workload prioritisation. We all know that confidence is key, so rehearse your answers until they feel second nature!
✨Tip Number 3
Show off your skills with a portfolio of your past work. If you've got reports or projects that highlight your ability to manage diverse workloads and meet KPIs, bring them along to your interview!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Workflow and Allocation Manager in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workflow and Allocation Manager role. Highlight your experience in managing teams and coordinating workloads, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your leadership experience and how you've successfully managed diverse workloads in the past. We love a good story!
Show Off Your IT Skills: Since the role requires strong IT skills, especially in MS Excel and PowerPoint, make sure to mention any relevant experience you have. If you've created reports or analysed data before, let us know! We want to see your tech-savvy side.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it's super easy!
How to prepare for a job interview at fibrus
✨Know Your Stuff
Before the interview, make sure you understand the role of a Workflow and Allocation Manager inside out. Familiarise yourself with the key responsibilities like supervising a team, managing workloads, and ensuring timely installations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role requires strong leadership, be prepared to discuss your previous experience managing teams. Think of specific examples where you successfully delegated tasks or resolved conflicts. This will demonstrate your ability to lead effectively and manage diverse workloads.
✨Brush Up on Your Tech Skills
As the job mentions IT literacy, especially with MS Excel and PowerPoint, make sure you're comfortable discussing how you've used these tools in past roles. You might even want to prepare a few examples of reports you've created or data analyses you've conducted to showcase your skills.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding jeopardy management and performance issues. Think about potential scenarios you might face in this role and how you would handle them. This will show that you're proactive and ready to tackle challenges head-on.
